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Google Duo service not working on Brave #18658

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ksajan opened this issue Oct 8, 2021 · 8 comments
Closed

Google Duo service not working on Brave #18658

ksajan opened this issue Oct 8, 2021 · 8 comments
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OS/Desktop webcompat/not-shields-related Sites are breaking because of something other than Shields.

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@ksajan
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ksajan commented Oct 8, 2021

Description

Recently I tried using Duo on the brave browser it was not working it said "We are sorry, but you do not have access to this service. Please contact your Organization Administrator for access." Even though it's my personal Gmail account. And logging in to the same account from chrome or firefox or safari was working for me. It previously used to work for me. Recently only it started behaving like this. Any reason and any fix to use google duo service on the brave browser.

Steps to Reproduce

  1. Open Duo website
  2. Try using the Web version of Duo
  3. After logging in to your account you will the msg saying you don't have access.

Actual result:

Screenshot 2021-10-09 at 12 45 28 AM

Expected result:

Screenshot 2021-10-09 at 12 52 46 AM

Reproduces how often:

Easily reproduced

Brave version (brave://version info)

Brave 1.30.87 Chromium: 94.0.4606.71 (Official Build) (x86_64)
Revision 1d32b169326531e600d836bd395efc1b53d0f6ef-refs/branch-heads/4606@{#1256}
OS macOS Version 11.6 (Build 20G165)

Version/Channel Information:

  • Can you reproduce this issue with the current release?
  • Can you reproduce this issue with the beta channel?
  • Can you reproduce this issue with the nightly channel?

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields?
  • Does the issue resolve itself when disabling Brave Rewards?
  • Is the issue reproducible on the latest version of Chrome?

Miscellaneous Information:

@rebron rebron added the webcompat/not-shields-related Sites are breaking because of something other than Shields. label Oct 8, 2021
@ryanbr
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ryanbr commented Oct 10, 2021

@ksajan Try using a different google username/login

@ksajan
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ksajan commented Oct 11, 2021

I tried but the same result. Is it working on your brave build @ryanbr?

@ryanbr
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ryanbr commented Oct 11, 2021

Can check later, I would clear all cookies (and/or try private window mode). @ksajan (similar issue, same error below)

https://www.reddit.com/r/GoogleMaps/comments/mwjy28/we_are_sorry_but_you_do_not_have_access_to_google/

@ksajan
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ksajan commented Oct 12, 2021

Yeah, I have done that my personal account is the default.

@ksajan
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ksajan commented Oct 12, 2021

Recently google services on my brave are lagging too much or seem buggy. Recently Youtube homepage won't load video won't be shown I can't scroll I have to refresh multiple times to fix this. Is this anti-competitive behavior by google some bug only with me.

@rebron
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rebron commented Oct 22, 2021

@ksajan Do you think there might be an extension that could be causing the issue?

@ksajan
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ksajan commented Oct 22, 2021

@rebron No, Tried the same after removing all extensions as well I got the same result. In Google Meet the filters also stopped working. I have attached the screenshot below. Is it related to some new changes in google chrome?
Screenshot 2021-10-22 at 11 55 27 PM

@ryanbr
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ryanbr commented Oct 23, 2021

Which platform and which extensions in use? Just tested google meet (camera/microphone working). Test in Brave Beta (under a new profile, no extensions) @ksajan

google-meets

@ksajan ksajan closed this as completed Dec 29, 2022
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