Works for a while on DS420+ rear port

[mrbroons]

Issue:
Installs and works for a while but after a few hours, and possibly when under load copying files, the device disconnects from the network. The dongle looks fine with connection light lit and activity light flashing but nothing is working.

My environment:
DS420+
DSM 6.2.3-25426 Update 3
Port: USB3.0 at back
USBC-E2500
driver: r8152-geminilake-2.14.0-2.spk

[bb-qq]

Can you try the front port? Some users reported stability issues when they use rear ports.

[mrbroons]

Sure thing. I was wondering why that might be given the ports are the same. I will or course give it a try and report back, thank you.

…

On Sun, 10 Jan 2021 at 12:06, bb-qq ***@***.***> wrote: Can you try the front port? Some users reported stability issues when they use rear ports. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#84 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AB6PW744I26SUROVVQLR6F3SZGJ5JANCNFSM4V3ZAKWQ> .

-- Regards, Jim

[Sjekke]

Strange my 916+ worked flawlessly for weeks ... today I had 2 disconnects ...

[bb-qq]

Sure thing. I was wondering why that might be given the ports are the same.
I will or course give it a try and report back, thank you.

What were the results? @mrbroons
The front ports are soldered directly to the motherboard, while the rear ports are via the daughter card. This seems to affect the signal quality or something else.

Strange my 916+ worked flawlessly for weeks ... today I had 2 disconnects ...

After all, how often is a disconnection likely to occur?

[Sjekke]

Strange my 916+ worked flawlessly for weeks ... today I had 2 disconnects ...

After all, how often is a disconnection likely to occur?

I didn't had disconnects in normal usage but when I'm transferring a lot of files then sometimes it will disconnect

[bb-qq]

I would like to close this issue as I have not heard back from you in a long time.
If you have any questions, feel free to re-open.

FYI: If the cause of this problem is overheating of the device, then using a product with the latest 8156BG chip may solve the problem.