Etcher opens to blank screen Win 10 Pro #3160

rklinstiver · 2020-05-20T18:52:59Z

**Etcher 1.5.90
**Windows 10 Pro 64 bit (Version 2004 Build 19041.264)
I downloaded the latest version of Etcher on my Win10 Pro machine and it opens to a blank screen. Opening as Admin does nothing and running portable version also does nothing.
Error.log

Ironman273 · 2020-05-20T19:04:32Z

I have the same issue

Etcher 1.5.90
Windows 10 Pro 64 bit (Version 1909 Build 18363.836)

unlinkedmedia · 2020-05-20T19:19:14Z

same issue but running

Mac OS 10.15.5 Beta (19F83c)

Lewih · 2020-05-20T19:27:13Z

Same issue

Mac OS 10.14.6

dronenb · 2020-05-20T19:27:44Z

Same issue

macOS 10.15.4

Irrelon · 2020-05-20T19:30:08Z

Same issue, it flickers to a GUI briefly and then is a blank grey screen. I'm running MacOS Catalina 10.15.2.

Debugging the electron app I can see a stack trace:

/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/raven-js/dist/raven.js:448 Uncaught TypeError: Cannot read property 'path' of undefined
    at isSourceDrive (drive-constraints.ts:53)
    at Object.getDriveImageCompatibilityStatuses (drive-constraints.ts:145)
    at DriveCompatibilityWarning (target-selector.tsx:32)
    at renderWithHooks (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:14803)
    at mountIndeterminateComponent (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:17482)
    at beginWork (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:18596)
    at HTMLUnknownElement.callCallback (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:188)
    at HTMLUnknownElement.wrapped (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/raven-js/dist/raven.js:444)
    at Object.invokeGuardedCallbackDev (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:237)
    at invokeGuardedCallback (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:292)
    at beginWork$1 (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:23203)
    at performUnitOfWork (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:22154)
    at workLoopSync (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:22130)
    at performSyncWorkOnRoot (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:21756)
    at /Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:11089
    at unstable_runWithPriority (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/scheduler/cjs/scheduler.development.js:653)
    at runWithPriority$1 (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:11039)
    at flushSyncCallbackQueueImpl (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:11084)
    at flushSyncCallbackQueue (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:11072)
    at scheduleUpdateOnFiber (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:21199)
    at Object.enqueueSetState (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react-dom/cjs/react-dom.development.js:12639)
    at MainPage.Component.setState (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/react/cjs/react.development.js:471)
    at MainPage.tsx:92
    at changeHandler (store.ts:442)
    at Object.dispatch (/Applications/balenaEtcher.app/Contents/Resources/app/node_modules/redux/lib/redux.js:228)
    at Object.setDrives (available-drives.ts:26)
    at setDrives (app.ts:196)
    at Scanner.addDrive (app.ts:208)

I'm debugging in electron at the moment to see why this is happening...

Irrelon · 2020-05-20T19:48:05Z

So one of the components in the react render tree is calling a function with an undefined image. It seems to me that these functions should present a default blank object if they are ok with being called without a defined image object.

getDriveImageCompatibilityStatuses()

Is being called with an undefined image from the component DriveCompatibilityWarning

Irrelon · 2020-05-20T20:08:16Z

I've found the fix, at line 62 of lib/shared/drive-constraints.ts, insert code:

image = image || {};

… react component `DriveCompatibilityWarning`.

Irrelon · 2020-05-20T20:11:22Z

Hey folks, never (willingly) coded in TypeScript before and never contributed to this project before... just wanted to fix this software as I needed to use it to flash a linux iso :) - hopefully I haven't stepped on any toes by creating that pull request. Cheers!

AkdM · 2020-05-20T20:25:15Z

Same issue here with v1.5.90 using macOS 10.15.4.
I need to insert the SD card only when I click on "Select target". Otherwise, a blank screen appears.

Irrelon · 2020-05-20T20:42:23Z

My PR fixes the issue and points to the underlying problem.

Nikostito · 2020-05-20T21:33:20Z

Same issue Win 10 Pro. If I open task manager there are 6 instances created before etcher stop responding. Falling back to the previous version fixes it. Also the portable version doesn't even come up as a blank window.

AkdM · 2020-05-20T21:36:10Z

My PR fixes the issue and points to the underlying problem.

Yep but that was more as a workaround 👍

ghost · 2020-05-20T22:12:41Z

Same issue here, Windows 10 Home Edition. GUI worked at first however after choosing an ISO it suddenly disappeared. Reverted back to Portable-1.5.89 and it's working.

Irrelon · 2020-05-20T22:29:29Z

My PR fixes the issue and points to the underlying problem.

Yep but that was more as a workaround 👍

Ahh I see :)

jellyfish-bot · 2020-05-20T22:52:18Z

[saintaardvark] This issue has attached support thread https://jel.ly.fish/#/56f4cdc2-8894-4a42-8c68-cb04f67e5d9a

Tapao-NonSen · 2020-05-21T07:07:44Z

Same issuse version 1.5.90 blank screen win 10 pro

Fixes: #3160 Change-type: patch Changelog-entry: Fix undefined image from DriveCompatibilityWarning

thundron · 2020-05-21T08:21:39Z

hopefully I haven't stepped on any toes by creating that pull request

@Irrelon don't worry, I'd say the total opposite :) you're one of the few that added his contribution (around 99% of the commits are from Balena employees) but we'd like many more to come! so thank you very much

The issue is that the image shouldn't be undefined at all during that part, so we'll need to check what goes wrong before that, but the PR is totally fine to temporarily fix the issue and get it all up again

Fixes: balena-io#3160 Change-type: patch Changelog-entry: Fix undefined image from DriveCompatibilityWarning

Irrelon added a commit to Irrelon/etcher that referenced this issue May 20, 2020

Fixed balena-io#3160 - image was coming through as undefined from…

a691ea0

… react component `DriveCompatibilityWarning`.

thundron pushed a commit that referenced this issue May 21, 2020

Fix undefined image from DriveCompatibilityWarning

31bd8ce

Fixes: #3160 Change-type: patch Changelog-entry: Fix undefined image from DriveCompatibilityWarning

thundron mentioned this issue May 21, 2020

Fix undefined image from DriveCompatibilityWarning #3165

Merged

thundron closed this as completed in #3165 May 21, 2020

lurch mentioned this issue May 21, 2020

etcher can't no display #2659

Closed

This was referenced May 21, 2020

1.5.79 on Windows 10, 1909, 64-bit fails to start #3088

Closed

Etcher waits for a thread. GUI not showing. Win10 #1866

Closed

awesometic pushed a commit to awesometic/odroid-etcher that referenced this issue Jun 27, 2020

Fix undefined image from DriveCompatibilityWarning

4674e4b

Fixes: balena-io#3160 Change-type: patch Changelog-entry: Fix undefined image from DriveCompatibilityWarning

Bigcastillo96 pushed a commit to Bigcastillo96/etcher that referenced this issue Nov 19, 2021

Fix undefined image from DriveCompatibilityWarning

9f5aff0

Fixes: balena-io#3160 Change-type: patch Changelog-entry: Fix undefined image from DriveCompatibilityWarning

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Etcher opens to blank screen Win 10 Pro #3160

Etcher opens to blank screen Win 10 Pro #3160

rklinstiver commented May 20, 2020

Ironman273 commented May 20, 2020

unlinkedmedia commented May 20, 2020

Lewih commented May 20, 2020

dronenb commented May 20, 2020

Irrelon commented May 20, 2020

Irrelon commented May 20, 2020 •

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Nikostito commented May 20, 2020

AkdM commented May 20, 2020

ghost commented May 20, 2020

Irrelon commented May 20, 2020

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Etcher opens to blank screen Win 10 Pro #3160

Etcher opens to blank screen Win 10 Pro #3160

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rklinstiver commented May 20, 2020

Ironman273 commented May 20, 2020

unlinkedmedia commented May 20, 2020

Lewih commented May 20, 2020

dronenb commented May 20, 2020

Irrelon commented May 20, 2020

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