When I launch Etcher, I get a blank screen.

[ghost]

• Etcher version:
  1.5.51 (1.5.51)

• Operating system and architecture:
  macOS Mojave 10.14.5

• Image flashed:
  Never got that far

• Do you see any meaningful error information in the DevTools?
  "DevTools was disconnected from the page. Once page is reloaded, DevTools will automatically reconnect."

[lurch]

Similar to #2659 ?

[DouglasHeriot]

I have the same issue on Windows 10 (latest 1903)
I installed Etcher fresh from the website.

[LeKrakenTheCode]

Same here. Shows the normal grey etcher screen and then goes white where i cant click anything. Ctrl + Shift + I says Dev tools was disconnected.

[thundron]

Could you try opening the devtools then reloading by pressing ctrl + R ? That should show the content of the previous logs too. If not, try enabling logs persistence in the console settings

[ghost]

thundron, I did as you asked. It goes off for a second and then returns with the same error. I've turned on log preservation. This is the response I get in the console:

Navigated to file:///Applications/balenaEtcher.app/Contents/Resources/app.asar/lib/gui/app/index.html
/Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js:58 Download the React DevTools for a better development experience: https://fb.me/react-devtools
You might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq
/Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js:58  _____ _       _
|  ___| |     | |
| |__ | |_ ___| |__   ___ _ __
|  __|| __/ __| '_ \ / _ \ '__|
| |___| || (__| | | |  __/ |
\____/ \__\___|_| |_|\___|_|

Interested in joining the Etcher team?
Drop us a line at join+etcher@balena.io

Version = 1.5.53, Type = dmg
/Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js:58 Wed Aug 14 2019 17:17:35 GMT+0100 (BST) Application start ({"packageType":"dmg","version":"1.5.53","applicationSessionUuid":"43a54a92-2272-4ff1-bb1d-81a5e5bb2481","sample":0.1})

and then the alert pops up about DevTools being disconnected. All of the while, every window is just white. Oddly, when I trace the URL, app.asar turns out to be a document, not a directory, so I'm not sure how it was supposed to work.

[lurch]

You can read more about .asar files at https://github.com/electron/asar

[DavidFW1960]

same issue here

[pawankumar30]

Try Running with low configuration under compatibility, also with reduces resolution. It worked for me at 640*480 resolution.

[quamis]

Had the problem, on Ubuntu, devtools (ctrl+shit+i) reported the same error as here: signalapp/Signal-Desktop#2641

Fixed as suggested in the above issue by changing /tmp:

TMPDIR=/home/$USER/tmp ./balenaEtcher-1.5.80-x64.AppImage

As a note, running things from /tmp seems like a security issue.

[lurch]

@quamis Hmm, maybe something like #1699 is affecting Etcher again? 😕

[quamis]

Yeah, seems so. Using a non default temp folder worked as expected

…

On Tue, Apr 14, 2020, 19:52 Andrew Scheller ***@***.***> wrote: @quamis <https://github.com/quamis> Hmm, maybe something like #1699 <#1699> is affecting Etcher again? 😕 — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#2866 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAWUERGSFAZGD3APLZLZAHDRMSIDRANCNFSM4IHHLHMQ> .

[stanleeway]

to fix this on windows 7 run it at 256 colors,it should work

[Stefanious]

Same issue, Zorin, Ubuntu, Debian live disk... Does not work. Shame. Switched to Ventoy...

[glaubersm]

Same problem with balenaEtcher-Portable-1.18.4 on Windows 7 Professional 64 bits.

[jimboelter]

Same, version 1.18.4 on Win7 Pro 64, just ran Rufus and built my boot image