grey screen with message "you don't have access to this resource"

[mjrtom7]

• Etcher version:
• Operating system and architecture:
• Image flashed:
• Do you see any meaningful error information in the DevTools?

[mjrtom7]

Etcher newbie here...
version 1.5.24 won't launch, giving me this error message and a gray screen. Is there a way to rectify this issue?

[lurch]

Similar to #2659 ?

[mjrtom7]

Yes. Gray screen, access message, and nothing else

…

On Mon, Apr 29, 2019 at 6:25 AM Andrew Scheller ***@***.***> wrote: Similar to #2659 <#2659> ? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#2755 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AL6C727EDD676R3WEGJBUU3PS3EJ3ANCNFSM4HI65AXQ> .

[markcusio]

As a non-root user I started Etcher from a linux terminal and got specific info of what resource I did not have access to.

john@johnwise /opt/balenaEtcher $ balena-etcher-electron
Error loading settings:
{ [Error: EACCES: permission denied, open '/home/john/.config/balena-etcher-electron/config.json']
errno: -13,
code: 'EACCES',
syscall: 'open',
path: '/home/john/.config/balena-etcher-electron/config.json' }
Gtk-Message: 22:58:43.950: GtkDialog mapped without a transient parent. This is discouraged.
ready-to-show: 21767.382ms

So I granted my user group "john" read/write to the folder and all sub folders/files:
/home/john/.config/balena-etcher-electron

[lurch]

@markcusio Interesting! Why didn't your john user have read-write access to /home/john/.config/ by default?

EDIT: Although maybe this could happen if you (mistakenly?) ran sudo balena-etcher-electron the first time (before /home/john/.config/balena-etcher-electron existed), and it would then create /home/john/.config/balena-etcher-electron as the root user, and so when you later run balena-etcher-electron without sudo, then it can't access the root-owned /home/john/.config/balena-etcher-electron folder? 🤷‍♂️