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[BUG] Empty settings page #122

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SpicyWasab opened this issue Feb 23, 2023 · 29 comments · Fixed by #123
Closed

[BUG] Empty settings page #122

SpicyWasab opened this issue Feb 23, 2023 · 29 comments · Fixed by #123
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@astubenbord
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@SpicyWasab
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SpicyWasab commented Feb 23, 2023 •
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Describe the bug
The Application Settings page is empty.

To Reproduce
Steps to reproduce the behavior:

  1. Open the app
  2. Click on the side menu (drawer)
  3. Go to Settings
  4. Click on APplication

Expected behavior
New to this app, but I think it shouldn't be empty.

Device Information:

  • Device: [e.g. Samsung Galaxy A51]
  • OS: [e.g. Android 12]
  • Paperless Mobile version : 2.0.6+23
  • Paperless Server version : 1.13.0

Additional context
It's already kinda reported in this one opened an hour ago (#121 (comment)) ; I'm just reporting it for the record, and
also to say that I didn't really have the occasion to try this app (I'm new to paperless-ngx, just a few hours ago, and I already spent the whole week scanning parts of my documents with vFlat), but the app looks incredible. Like I don't think I already used an open-source app that looked so nice before. There's a lot of cool little animations as well, that's so nice. Thanks for the work c:
@SpicyWasab SpicyWasab added the bug Something isn't working label Feb 23, 2023
@astubenbord
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Thanks for the kind words :)

The grey screen shows that an error occurred on that route. What's your system language?

@SpicyWasab
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You're welcome, but still thank you xD

It's french. I'm gonna try with english to see if it changes anything.

@SpicyWasab
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SpicyWasab commented Feb 23, 2023 •
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Alright, changed the language to English (US) in system settings and restarted the app, but it's still a grey screen. I'm restarting to see if it changes anything, but I don't think it will.

Btw, now that I'm paying attention to the language, I'm really unsure about what language was displayed in the first place, but I think it was english as well.

@astubenbord
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Okay, I was just wondering because as indicated in #121 it could have to do with language. Could you try to reinstall the app and see if the problem still occurs? Thanks

@SpicyWasab
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Reversed to french, removed the app and reinstalled.
It's still gray. The app is in english. (is there a french version ?)

@astubenbord
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So I just looked at the code and I'm pretty confident I know what the problem is.

We moved to a new localization platform (Crowdin) which handles some things slightly different. Point is, that there is a French translation now, for which code is automatically generated. All strings that have not yet been translated will default to English, that's why your app appears in English. But your language settings default to the system language if a translation exists, which it does for French.
Now, the application settings page tries to map the language tag "fr" to a language name, here "Français", which however does not yet exist in the app at version 2.0.6 since I forgot to include it in the option.
And that's where the error comes from (essentially the app tries to index a map with a non-existent key). If I ran the app in debug mode with your phone the greyed out screen would actually be red with the error message written in yellow.

I'll try to fix it either today or tomorrow.

@astubenbord astubenbord linked a pull request Feb 23, 2023 that will close this issue
bugfix: Add missing languages to selectable options #123
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@cgfm
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cgfm commented Apr 21, 2023 •
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I've the same issue with a slightly different configuration.

Device Information:

  • Device: Google Pixel 5
  • OS: Android 13 - LineageOS 20.0
  • Paperless Mobile version : 2.1.0+2027
  • Paperless Server version : 1.14.0-beta.rc1

Additional context

In addition to the described behaviour every tab in "Labels" except the first one is empty.
Also the Inbox is empty even though it shows 7 new documents in the icon.

@rubenixnagios
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Just updated server & app (had same behavior as @SpicyWasab on prior install)
Now with following config I can reach the settings page but cannot change app language.
Would be nice to change app language itself. ATM app shows up in english language, not a problem for me but it is for my partner, made catalan translation for paperless mobile & would love to swtich language in settings.

Device & App info:

  • Device: Redmi Note 8 Pro Android 11
  • Paperless Mobile: 1.14.1+12 (just installed)
  • Paperless Server Version: Paperless-ngx 1.14.2 (just updated)
  • System Language: spanish

Settings

  • Aplication --> Blank page
  • Security --> Working (also can set up Biometric Access)
  • Storage --> Working

@astubenbord
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astubenbord commented Apr 28, 2023 •
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Okay I'll have a look today, I haven't tested the app with 1.14.1, maybe some things have changed there. Did you perform a fresh install of the app? Might help to clear app data

Edit: Just tested again with a fresh install of the beta and 1.14.0 and it works on my device.

And I think you provided the wrong the app version, what is it actually?

@cgfm
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cgfm commented Apr 28, 2023 via email

@astubenbord astubenbord reopened this Apr 28, 2023
@astubenbord
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astubenbord commented Apr 28, 2023 •
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Also with the new beta? You have to explicitly join it on the play store page.

@rubenixnagios
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is it open to everyone? Cannot find a way to join from the play store

@rubenixnagios
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sorry, joined just now! only available from android app

@rubenixnagios
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beta tester now!!
if I could change language from my phone it will be lovely, also issue opened with server side paperless-ngx to assign owner & storage path from email rule ... then It will be a perfect app 4 my use case!!! indeed its a loverly work already!!!

@astubenbord
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So does it work now?
And you mean that the app syncs the language with your phone?

I will work on the new permissions update soon, but it will take some time as it's a huge update.

@rubenixnagios
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nope, just tested and it does not work.

in my case it shows app in polish language (i think)

will do a clean install and report back; gimme a sec

@rubenixnagios
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did a fresh install
paperless mobile 2.1.0+27 cannot set language (blank page on settings)

@astubenbord
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astubenbord commented Apr 28, 2023 •
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Seems like you have not yet joined the beta, the newest beta version is 2.2.0+28, which is where all new features and also the fix for this issue are in. Please check again if you joined the beta :)

@rubenixnagios
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imatge
I installed this just now
had to clear cache, uninstall & reboot phone to get 2.1.0+28
It works!! nice job man; so happy now; catalan translation on place!! thanks so much for your efforts!!

@cgfm
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cgfm commented Apr 28, 2023

Also with the new beta? You have to explicitly join it on the play store page.

I'm now in the beta. I've version 2.2.0+28 now and the settings page works but all other errors still occur. All labels but the first tab correspondent say nothing created jet and the Inbox says new items in the icon but only shows a placeholder.

@astubenbord
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astubenbord commented Apr 28, 2023 via email •
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@cgfm
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cgfm commented Apr 29, 2023

Several times 😕

@astubenbord astubenbord mentioned this issue May 6, 2023
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@schtibal schtibal mentioned this issue Jun 2, 2023
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@carnager
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carnager commented Jun 9, 2023

For me it's the other way around. Latest stable version (Installed via f-droid) works fine, but beta version shows an empty settings page.

@astubenbord
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Hm, I keep reading about the F-Droid version, I hope I didn't miss something but to my knowledge there is no official apk published on F-Droid yet.
Anyway, please always provide your paperless-ngx version and the app version (found in the App Drawer > About this app), otherwise it's essentially impossible to debug and reproduce.

Thanks

@powerpaul17
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I checked and you're right, I have it through https://apt.izzysoft.de/fdroid/repo Don't know how they get your release but I guess through github..

@astubenbord
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Ah nvm, it's izzy's repo, I didn't know you could add that to fdroid.

@astubenbord
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Is this still occurring in the latest version (2.3.3)?

@powerpaul17
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No, settings page is working now.. 🙂

@astubenbord
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Okay nice, then closing as completed :)

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bugfix: Add missing languages to selectable options astubenbord/paperless-mobile
6 participants
@cgfm @powerpaul17 @carnager @rubenixnagios @astubenbord @SpicyWasab