Team Shuvit
In response to the challenges faced in gathering feedback on police operations, our team has undertaken the development of a comprehensive Police Feedback System. This initiative aims to revolutionize the traditional, non-digital methods of feedback, addressing issues such as limited accessibility, outdated practices, and privacy concerns.
The current state of obtaining feedback on police operations is hindered by outdated methodologies and privacy concerns. Traditional methods, including inspections and calls to complainants, are restricted and lack inclusivity, resulting in a gap in understanding community sentiments and effectively addressing policing issues.
Existing feedback methods are non-digital, leading to a lack of uniform guest records and an absence of a standardized tracking system. Limited manpower further inhibits daily follow-ups, and the diverse, less digitally aware community adds complexity to the process. Recognizing these challenges, Standard Operating Procedures (SOPs) for model police stations emphasize the need for regular feedback to enhance transparency and efficiency.
Our solution involves the design and implementation of a user-friendly and cost-effective Police Feedback System that incorporates various components to cater to the diverse needs of the community.
Bulk SMS Tool: A tool designed to gather quick comments on
experiences, allowing users to express whether they are 'Happy' or 'Not
Happy' with police interactions.
Auto Chatbot: Engaging users with questions and compiling real-time
answers, the chatbot provides an interactive space for users to share
their feedback and concerns.
Online Portal: A centralized platform to record detailed comments,
providing a holistic view of community sentiments and feedback.
Social Media-Like Platform: Enabling users to share their experiences
and tag specific locations for easy categorization, fostering community
engagement and transparency
Review and Rate police interactions. Share detailed experiences. Interact with the auto chatbot. Geotag specific places for context. Report illegal activities. Receive recent announcements. Request escort support, emergency support etc, including ambulance escorts.
Bulk SMS tool that would share the typed message with people living in the area defined by the officials
Can share notices with public on a single tap
Custom form creation policemne can create custom feedback form
Crime Detection. Authentication. Database Management. Police Rating System. Reporting Mechanism. This Police Feedback System serves as a transformative tool, fostering transparency, efficiency, and community collaboration by providing an accessible and real-time platform for community members to actively participate in shaping the policing landscape.
SummeryCrime Detection. Authentication. Database Management. Police Rating System. Reporting Mechanism. This Police Feedback System serves as a transformative tool, fostering transparency, efficiency, and community collaboration by providing an accessible and real-time platform for community members to actively participate in shaping the policing landscape.