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Move ‘upload recipients’ button #2175

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Move ‘upload recipients’ button #2175

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quis
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@quis quis commented Jul 19, 2018

Before

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After

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@yahoopete
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I like it.

Slightly worried about how to ship it without disrupting... it is intuitive, but user guides.... #discuss

@quis quis changed the title [WIP] Remove ‘upload recipients’ button Remove ‘upload recipients’ button Jul 20, 2018
@quis quis force-pushed the link-to-upload branch from d7f8066 to 3ee5a76 Compare July 20, 2018 16:25
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quis commented Jul 20, 2018

Rationale

‘Upload recipients’ and ‘Send to one recipient’ have always been slightly clunky phrases.

Now that basic view jumps straight into the ‘Send to one recipient’ flow there’s no way for users to get to the ‘Upload recipients’ flow.

By adding a link to it from the ‘Send to one recipient’ flow it’s possible for users of basic view to access it.

But we don’t want to introduce too much inconsistency between basic view and admin view because users will be migrating from one to another. They might also be talking to their manager, who wouldn’t be able to tell them where to click if they were looking at two completely different interfaces.

This also means that we can keep the left-hand navigation in basic view nice and simple with the two options (‘Templates’ and ‘Sent messages’ – see #2164), rather than trying to introduce something like ‘Send one message’ and ‘Send lots of messages’ later on.

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quis commented Jul 31, 2018

We might want to contact teams who are sending lots of jobs. Here are the live services that have sent 4 or more jobs this month (ie using it weekly on average):

Count Service name
218 Her Majesty's Passport Office
75 Office of the Public Guardian
66 IAC_Judicial Bookings
48 School Admissions Buckinghamshire County Council
26 Veterans Welfare Service
21 Cafcass
18 ORS Reminder Service
17 ESFA academy financial returns
17 Small Claims Mediation Service
17 Cash service
15 Crown Commercial Service MI Collection
15 MHCLG: Housing and Planning Data Collection Team
13 Office of the Public Guardian (LPA)
12 G Cloud Team
12 Operational Delivery Profession
12 WRA trial
11 Register to Vote
11 Tier 4 Premium
10 Gravesham BC
9 East Sussex Fire & Rescue Service
8 Northern Ireland Civil Service
8 ESFA pre-16 funding
7 DBC - Council Tax
7 Data Statistics
7 Soft Drinks Industry Levy
6 Home Office User Research
6 DfT Bus Open Data
6 Civil Service Local News
6 APHA
6 Home Office Reporting
5 Environmental Health and Licensing
5 Department for Education: Becoming a Teacher
5 ESFA feedback
5 Digital Marketplace
4 DWP Find a job
4 Companies House Incidents
4 Elmbridge Council Tax
4 MCGA - Telephony

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quis commented Jul 31, 2018

…and out the teams who’ve sent messages this month, how many distinct users have been doing the uploading?

Number of users uploading files Service name
5 School Admissions Buckinghamshire County Council
5 Her Majesty's Passport Office
5 Office of the Public Guardian
4 IAC_Judicial Bookings
4 ORS Reminder Service
3 G Cloud Team
3 Department for Education: Becoming a Teacher
3 Crown Commercial Service MI Collection
3 Cafcass
3 ESFA academy financial returns
2 Register to Vote
2 Cash service
2 Civil Service Local News
2 Elmbridge Council Tax
2 ESFA feedback
2 ESFA pre-16 funding
2 HM Government Business Engagement
2 HMPO Southport
2 Home Office Reporting
2 MHCLG: Housing and Planning Data Collection Team
2 midata in energy
2 Operational Delivery Profession
2 Small Claims Mediation Service
2 Soft Drinks Industry Levy
2 Tier 4 Premium
2 Veterans Welfare Service

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quis commented Aug 1, 2018

Remove other references to ‘upload recipients’

For consistency:

image

image

image

quis added 4 commits August 7, 2018 15:03
‘Upload recipients’ and ‘Send to one recipient’ have always been
slightly clunky phrases.

Now that basic view jumps straight into the ‘Send to one recipient’
flow there’s no way for users to get to the ‘Upload recipients’ flow.

By adding a link to it from the ‘Send to one recipient’ flow it’s
possible for users of basic view to access it.

But we don’t want to introduce too much inconsistency between basic view
and admin view because users will be migrating from one to another. They
might also be talking to their manager, who wouldn’t be able to tell
them where to click if they were looking at two completely different
interfaces.

This also means that we can keep the left-hand navigation in basic view
nice and simple with the two options (‘Templates’ and ‘Sent messages’),
rather than trying to introduce something like ‘Send one message’ and
‘Send lots of messages’ later on.
Now that you can access upload from within the send one off message
flow, it doesn’t need its own linkbutton on the template page.
Now the text is smaller (fewer words) it looks a bit wrong bunched up
on the left. the only other page this affects is ‘API integration’.
@quis quis changed the title Remove ‘upload recipients’ button Move ‘upload recipients’ button Aug 8, 2018
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quis commented Aug 8, 2018

Developed further in #2207

@quis quis closed this Aug 8, 2018
@quis quis deleted the link-to-upload branch August 8, 2018 15:50
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2 participants