Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Removed county field #2045

Merged
merged 2 commits into from
Feb 8, 2022
Merged

Conversation

terrysimpson99
Copy link
Contributor

@terrysimpson99 terrysimpson99 commented Jan 30, 2022

Royal Mail states county is not required for delivering mail. The Royal Mail address finder provides a correct address to customers and this does not contain county https://www.royalmail.com/find-a-postcode

Royal Mail states:

County has not been required for many years for larger towns, islands, and towns that gave their name to the county. https://en.wikipedia.org/wiki/Postal_counties_of_the_United_Kingdom#Special_post_towns

Some UK addresses do not have a county, such as BFPO addresses. If an interface asks the user to give a county, Royal Mail tells the user "probably the most logical solution is to duplicate the Town entry". This is what some people do for London, Birmingham, Bristol, etc.

County has multiple meanings:
When Royal Mail used county as part of addresses, each address could have three different entries against it:

There is a fourth meaning:

There are welsh equivalents of one or more of the above.

Databases frequently fail to manage counties correctly
For example Argos records Manchester as being in Lancashire (it isn’t).

Royal Mail does not encourage use of county as error mitigation
Postcode errors.
The postcode enables machine sorting. The rest of the address enables human delivery. If the postcode is absent or incorrect then it may affect the machine but not the human capability to deliver post without the county.

Combined errors.
I've heard people say county can be useful if all the following are true:

  1. postcode is absent
  2. AND two towns share a name, each of which will have an unambiguous correct postal town name
  3. AND the user fails to use the correct postal town name
  4. AND the delivery service chooses the wrong one of the two towns
  5. AND the delivery service halts delivery rather than using street information to recover from the error

However, neither that scenario nor any other error has been mentioned by Royal Mail or by the PAF advisory board (who made the decision to delete counties from the PAF).

See also:

Royal Mail states that county is not required for delivering mail. The Royal Mail address finder provides a correct address to customers and this does not contain county.
@netlify
Copy link

netlify bot commented Jan 30, 2022

✔️ You can preview this change here:
Built without sensitive environment variables

🔨 Explore the source changes: f9b3c14

🔍 Inspect the deploy log: https://app.netlify.com/sites/govuk-design-system-preview/deploys/620261e9e3c5c0000781f173

😎 Browse the preview: https://deploy-preview-2045--govuk-design-system-preview.netlify.app

@calvin-lau-sig7
Copy link
Contributor

calvin-lau-sig7 commented Feb 8, 2022

Approved, thanks @terrysimpson99!
I usually step back from reviewing code changes but it's clear to me that you're just removing the county text input in the 'Multiple text inputs' example.

Will just ask for 1 more from the team and then we're ready to merge.

Copy link
Member

@christopherthomasdesign christopherthomasdesign left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

LGTM

Copy link
Contributor

@domoscargin domoscargin left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

LGTM too!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
addresses Ask users for addresses
Projects
Development

Successfully merging this pull request may close these issues.

6 participants