Name: Support WIFI.
The process for providing support for WIFI users in the delivery service app involves offering assistance to delivery personnel and customers who experience connectivity issues or require help with accessing the WIFI network. This may include troubleshooting connectivity problems, providing instructions for connecting to the network, and addressing any other WIFI-related issues.
Process pattern: maintenance
Responsible modules: client application, backend service
Platform version: v0.3
- Identify common issues and challenges faced by WIFI users.
- Develop support resources and documentation to assist WIFI users with troubleshooting and problem resolution.
- Provide training and guidance to WIFI users on best practices for using the WIFI network.
- Monitor WIFI usage and performance to identify and address any issues that may arise.