User.com Magento 2 plugin

Official Magento 2 module for User.com integration. This tag will implement User.com on your Website and synchronize your

Requirements

Magento 2.3.4 version or higher
PHP 7.4 or higher

Installation process

1. Create app/code/Usercom/Analytics/ folder

mkdir -p app/code/Usercom/Analytics/

2. Move to the app/code/Usercom/Analytics folder

cd app/code/Usercom/Analytics/

3. Download the plugin

git clone https://github.com/UserEngage/User.com-Magento2-plugin.git .

4. Move to the main Magento folder

cd ../../../../

5. Update Magento config

 bin/magento s:up && bin/magento s:d:c && bin/magento s:sta:d -f && bin/magento c:c && bin/magento c:f

Configuration

Required configuration data

• API Key
  • You can find it in your Application -> Settings -> Setup & Integrations
• Application Domain
  • You can find it in your Application -> Settings -> Setup & Integrations
• REST API Key
  • You can find it in your Application -> Settings -> App Settings -> Advanced -> Public REST API keys

Functionality

1. Installation of widget tracking code on every webpage of your Magento app.
2. Gather data from login/registration forms and send it to the User.com app.
3. Gather data about the users from checkout pages and send it directly to the app.
4. Gather events and product events with a full range of user and product attributes.
5. Historical data synchronization.
6. Newsletter synchronization.

Data synchronization

Historical data can be synchronized within a specific date range. You can synchronize purchases, orders and customers for the last 3/6/12 months.

1. Customers from Magento create users inside User.com app based on their personal data. Please, do it as a first step of the synchronization process.
2. Orders (as order events) are assigned to specific users inside User.com app.
3. Purchases (as product events) are assigned to specific users and products inside User.com app.

Newsletter synchronization

1. Create automation in the Automations section inside User.com app. Automation should be created with Client’s attribute change module connected to the API call module.
2. After any change of the Unsubscribe from emails user's attribute, the automation triggers an API request sent to the "http://your-domain/rest/all/V1/usercom-analytics/newsletter". Inside the API call module, you have to add a custom "Content-Type" header with "application/json" value.

Developers' note

• custom id - user identifier created inside the Magento
• usercom id - user identifier created inside the User.com
• userKey - user identifier automatically created by User.com widget

LICENSE

Apache 2.0 License