Update special-releases.md

tyk-docs/content/developer-support/release-notes/special-releases.md

@@ -129,7 +129,7 @@ As part of the release of the new Gateway LTS version we will commit to showing
 1. **Recommended releases** - To ensure you get the most out of the latest Tyk experience, we'll provide information on which versions of different components across the entire stack you need.
 2. **Backwards Compatibility** - We'll provide information on what components and versions remain backward compatible with the new Tyk Dashboard and Tyk Gateway versions.
 
-Our next LTS version will be announced in April 2024.
+Our next LTS version will be announced in April 2025.
 
 <!-- COMMENTED OUT UNTIL LTS ANNOUNCED
 
@@ -150,6 +150,33 @@ The compatibility matrix table shown above will be part of upcoming [Gateway rel
 
 --- 
 
+### Available Gateway Versions on Cloud
+
+To ensure a consistent and high-quality experience for our users, we have updated the way Gateway (GW) versions are displayed and supported in the Cloud console. This aligns with our Long-Term Support (LTS) policy and aims to encourage users to stay current with supported versions while reducing operational overhead for our team.
+
+**Version Availability in the Cloud Console**
+When selecting the "Latest" option, users will only be able to choose the latest feature branch ([Cloud Release Notes](https://tyk.io/docs/developer-support/release-notes/cloud/)).
+
+When selecting the "LTS" option, users will be able to choose from the following:
+- Current LTS version (e.g., 5.3.x): Full support provided, with the latest patch marked as "Recommended"
+- Extended Support (e.g., 5.0.x): Maintenance support only.
+
+Older versions (e.g., 5.2.x and below) are marked as "Unsupported" and will be greyed out. 
+
+**Implications for Unsupported Versions**
+Users with deployments on unsupported versions (e.g., 5.2.5) will see a notice informing them that their version is "Unsupported."
+
+Unsupported versions are not eligible for bug fixes or feature updates. Users encountering issues will be advised to upgrade to a supported version
+
+While normally Tyk Cloud deployments may stay on unsupported versions without a specific timeline to upgrade, we may automatically upgrade such deployments in case internal reasons (e.g. infrastructure dependencies, security, or performance risks) require such an action. In this case, Tyk will communicate a timeline to upgrade in advance.
+
+**Upgrade Recommendations**
+Users running deployments on a supported but non-latest version within a branch (e.g., 5.3.2 in the current LTS branch) will see a notice encouraging an upgrade to the "Recommended" version (e.g., 5.3.4).
+
+This ensures users benefit from the latest security patches and improvements within the supported branch.
+
+---
+
 ### How Do I Upgrade and How Can Tyk Help?
 
 We have step-by-step install guides for various architectures and installation types. Refer to [upgrading tyk]({{< ref "developer-support/upgrading" >}}) for further details.