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Rules for Posting Issues...

  • ANY instance of Fen installed through a build/wizard will NOT be supported here.
  • ANY instance of Fen running on Kodi 18 or lower will NOT be supported here.
  • Issues related to playback through TMDbHelper will NOT be supported here.
  • ALL error related Issues opened MUST include a log. ERROR ISSUES WITHOUT A LOG ATTACHED WILL BE DELETED, NO EXCEPTIONS.
  • You MUST make sure you are using the latest versions of Fen and it's dependencies before opening an Issue.
  • You MUST look at existing Open Issues to see if your problem is being addressed already before opening a new issue.
  • NO requests to bring back features/useability that have been changed/removed.
  • NO complaining about issues/useability of Fen. There are plenty of other addons out there if it does not fit your needs.
  • NO hijacking of another's Issues thread with unrelated problems. Also, no "Me Too" posts unless you provide a log as well. They are not helpful.
  • If you open an Issue, you MUST monitor that Issue. If I need more info or another log for your problem, and you don't reply within 24 hours, the Issue will be closed. I cannot wait days with open Issues where there is no reply to a request for more info..
  • If issue is Trakt related, you MUST wait at least 1 day of observed problem before lodging an issue. Trakt has a fragile API, and usually issues to do with Trakt are due to that. Wait a while and check again, DO NOT come straight to here and lodge an issue.

I will close any Issues and delete any posts that fail to abide by these rules. I will also close any issues at any time for any reason I deem necessary.

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