docs: update issue templates

.github/ISSUE_TEMPLATE/2-bug-report.yml

@@ -0,0 +1,48 @@
+name: Bug Report
+description: Report technical issues. \U0001F41E
+labels: [bug]
+projects: [SwitchbackTech/4]
+
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thanks for taking the time to fill out this bug report!
+
+  - type: dropdown
+    attributes:
+      label: Where did this happen?
+      multiple: true
+      options:
+        - Production app
+        - Local code with an up-to-date main branch
+
+  - type: textarea
+    attributes:
+      label: Expected Behavior
+      description: What should have happened?
+      placeholder: Describe the expected behavior...
+
+  - type: textarea
+    attributes:
+      label: Current Behavior
+      description: What went wrong?
+      placeholder: Describe the current behavior...
+
+  - type: textarea
+    attributes:
+      label: Steps to Reproduce
+      description: Include a step-by-step guide, along with any stack traces, screenshots, or screen recordings.
+      placeholder: "1.\n\n2.\n\n3.\n\n4."
+
+  - type: textarea
+    attributes:
+      label: Possible Solution
+      description: Suggest a reason for the bug or how to fix it.
+      placeholder: If you already know how we could solve this, describe it here...
+
+  - type: textarea
+    attributes:
+      label: Context
+      description: How has this issue affected users? What are they trying to accomplish?
+      placeholder: Describe the context...