Internal Server Error 500

[AndreaMastracchio]

After updating magento to version 2.4.6p2 on the smile/elasticsuite version I get this error when trying to filter in the listing

#0 /var/www/html/vendor/smile/elasticsuite/src/module-elasticsuite-virtual-category/Model/Layer/Filter/Category.php(107): Smile\ElasticsuiteVirtualCategory\Model\Layer\Filter\Category->getFilterQuery()
#1 /var/www/html/vendor/smile/elasticsuite/src/module-elasticsuite-catalog/Model/Layer/Filter/Category.php(129): Smile\ElasticsuiteVirtualCategory\Model\Layer\Filter\Category->applyCategoryFilterToCollection(Object(Magento\Catalog\Model\Category\Interceptor))
#2 /var/www/html/app/code/Vendor/ExponentialFilters/Plugin/Catalog/Model/WebApi/FilterService/GetProductCollection.php(119): Smile\ElasticsuiteCatalog\Model\Layer\Filter\Category->apply(Object(Magento\Framework\App\Request\Http))
#3 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Vendor\ExponentialFilters\Plugin\Catalog\Model\WebApi\FilterService\GetProductCollection->aroundGetProductCollection(Object(Vendor\Catalog\Model\WebApi\Filter\Service\Interceptor), Object(Closure), 50, Array, 'https://magento...')
#4 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Vendor\Catalog\Model\WebApi\Filter\Service\Interceptor->Magento\Framework\Interception{closure}(50, Array, 'https://magento...')
#5 /var/www/html/generated/code/Vendor/Catalog/Model/WebApi/Filter/Service/Interceptor.php(41): Vendor\Catalog\Model\WebApi\Filter\Service\Interceptor->___callPlugins('getProductColle...', Array, NULL)
#6 /var/www/html/app/code/Vendor/ExponentialFilters/Plugin/Catalog/Model/WebApi/FilterService/TotalProducts.php(49): Vendor\Catalog\Model\WebApi\Filter\Service\Interceptor->getProductCollection(50, Array, 'https://magento...')
#7 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Vendor\ExponentialFilters\Plugin\Catalog\Model\WebApi\FilterService\TotalProducts->aroundTotalProducts(Object(Vendor\Catalog\Model\WebApi\Filter\Service\Interceptor), Object(Closure), 50, Array, 'https://magento...')
#8 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Vendor\Catalog\Model\WebApi\Filter\Service\Interceptor->Magento\Framework\Interception{closure}(50, Array, 'https://magento...')
#9 /var/www/html/generated/code/Vendor/Catalog/Model/WebApi/Filter/Service/Interceptor.php(77): Vendor\Catalog\Model\WebApi\Filter\Service\Interceptor->___callPlugins('totalProducts', Array, NULL)
#10 [internal function]: Vendor\Catalog\Model\WebApi\Filter\Service\Interceptor->totalProducts(50, Array, 'https://magento...')
#11 /var/www/html/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php(95): call_user_func_array(Array, Array)
#12 /var/www/html/vendor/magento/module-webapi/Controller/Rest.php(202): Magento\Webapi\Controller\Rest\SynchronousRequestProcessor->process(Object(Magento\Framework\Webapi\Rest\Request\Proxy))
#13 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))
#14 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Rest\Interceptor->___callParent('dispatch', Array)
#15 /var/www/html/vendor/fastly/magento2/Model/FrontControllerPlugin.php(128): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))
#16 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Fastly\Cdn\Model\FrontControllerPlugin->aroundDispatch(Object(Magento\Webapi\Controller\Rest\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http))
#17 /var/www/html/vendor/vladflonta/magento2-webapi-log/Plugin/Rest/Api.php(112): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))
#18 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): VladFlonta\WebApiLog\Plugin\Rest\Api->aroundDispatch(Object(Magento\Webapi\Controller\Rest\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http))
#19 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): VladFlonta\WebApiLog\Plugin\Rest\Api\Interceptor->___callParent('aroundDispatch', Array)
#20 /var/www/html/app/code/Vendor/WebApiLog/Plugin/Rest/Api.php(47): VladFlonta\WebApiLog\Plugin\Rest\Api\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Webapi\Controller\Rest\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http))
#21 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Vendor\WebApiLog\Plugin\Rest\Api->aroundAroundDispatch(Object(VladFlonta\WebApiLog\Plugin\Rest\Api\Interceptor), Object(Closure), Object(Magento\Webapi\Controller\Rest\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http))
#22 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): VladFlonta\WebApiLog\Plugin\Rest\Api\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Webapi\Controller\Rest\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http))
#23 /var/www/html/generated/code/VladFlonta/WebApiLog/Plugin/Rest/Api/Interceptor.php(23): VladFlonta\WebApiLog\Plugin\Rest\Api\Interceptor->___callPlugins('aroundDispatch', Array, NULL)
#24 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): VladFlonta\WebApiLog\Plugin\Rest\Api\Interceptor->aroundDispatch(Object(Magento\Webapi\Controller\Rest\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http))
#25 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Rest\Interceptor->Magento\Framework\Interception{closure}(Object(Magento\Framework\App\Request\Http))
#26 /var/www/html/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php(23): Magento\Webapi\Controller\Rest\Interceptor->___callPlugins('dispatch', Array, Array)
#27 /var/www/html/vendor/magento/framework/App/Http.php(116): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))
#28 /var/www/html/generated/code/Magento/Framework/App/Http/Interceptor.php(23): Magento\Framework\App\Http->launch()
#29 /var/www/html/vendor/magento/framework/App/Bootstrap.php(264): Magento\Framework\App\Http\Interceptor->launch()
#30 /var/www/html/pub/index.php(30): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor))
#31 {main}

Can anyone help me?

[vahonc]

Hello @AndreaMastracchio,

If I'm not mistaken, it seems that you have conflicts with third-party modules (e.g. ExponentialFilters, VladFlonta\WebApiLog).

But, we need more details, which version of Elasticsuite you are using, and where exactly do you get Error 500 (frontend/backend)

Try to run these commands:

rm -rf var/cache/* var/page_cache/* generated/code/*
bin/magento setup:di:compile

Also, try to disable problematic modules.

BR,
Vadym

[romainruaud]

@AndreaMastracchio can you give us the exact error message you have ?

Actually we have only the stack, and not the error message itself.

[github-actions]

This issue was waiting update from the author for too long. Without any update, we are unfortunately not sure how to resolve this issue. We are therefore reluctantly going to close this bug for now. Please don't hesitate to comment on the bug if you have any more information for us; we will reopen it right away! Thanks for your contribution.