GDPR - Userdata zip-file is missing

[TheReal1604]

Description:

Since the addition of the new gdpr features - I find several log lines in my RC logs where the user zip file could not be found.

Steps to reproduce:

1. Try to generate a zip-file of your data as a user

Expected behavior:

The zip-files should be generated.

Actual behavior:

2018-06-13T06:35:07.317730869Z { Error: ENOENT: no such file or directory, stat '/tmp/zipFiles/ebgowS4756TJRnm941.zip'
2018-06-13T06:35:07.317812540Z
2018-06-13T06:35:07.317820724Z
2018-06-13T06:35:07.317826388Z errno: -2,
2018-06-13T06:35:07.317831605Z code: 'ENOENT',
2018-06-13T06:35:07.317836068Z syscall: 'stat',
2018-06-13T06:35:07.317840566Z path: '/tmp/zipFiles/ebgowS4756TJRnm941.zip' }

Server Setup Information:

• Version of Rocket.Chat Server: 0.65.1
• Operating System: Ubuntu Server 16.04 LTS
• Deployment Method: docker
• Number of Running Instances: 3
• DB Replicaset Oplog: YES
• MongoDB Version: 3.6.3

More Logs

Ahh, if I try to generate it (if I click in the Interface "please generate the zip-file.."

It logs this:

2018-06-13T06:45:00.329787566Z { Error: ENOENT: no such file or directory, mkdir '/tmp/userData/ebgowS4756TJRnm941/partial'
2018-06-13T06:45:00.329909295Z at Object.fs.mkdirSync (fs.js:885:18)
2018-06-13T06:45:00.329954153Z at createDir (/app/bundle/programs/server/packages/rocketchat_user-data-download.js:109:8)
2018-06-13T06:45:00.329965606Z at continueExportingRoom (/app/bundle/programs/server/packages/rocketchat_user-data-download.js:259:3)
2018-06-13T06:45:00.329974417Z at exportOperation.roomList.forEach.exportOpRoomData (/app/bundle/programs/server/packages/rocketchat_user-data-download.js:497:9)
2018-06-13T06:45:00.329995083Z at Array.forEach (:null:null)
2018-06-13T06:45:00.330007350Z at continueExportOperation (/app/bundle/programs/server/packages/rocketchat_user-data-download.js:496:32)
2018-06-13T06:45:00.330012157Z at cursor.forEach.exportOperation (/app/bundle/programs/server/packages/rocketchat_user-data-download.js:544:5)
2018-06-13T06:45:00.330039433Z at SynchronousCursor.forEach (/app/bundle/programs/server/packages/mongo.js:1060:16)
2018-06-13T06:45:00.330044124Z at Cursor.(anonymous function) [as forEach] (/app/bundle/programs/server/packages/mongo.js:902:44)
2018-06-13T06:45:00.330048500Z at Object.processDataDownloads [as job] (/app/bundle/programs/server/packages/rocketchat_user-data-download.js:539:10)
2018-06-13T06:45:00.330052937Z at packages/percolate_synced-cron.js:242:26
2018-06-13T06:45:00.330057073Z at scheduleTimeout (packages/percolate_synced-cron.js:290:7)
2018-06-13T06:45:00.330062921Z at packages/percolate_synced-cron.js:338:42
2018-06-13T06:45:00.330069028Z at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1186:12)
2018-06-13T06:45:00.330073191Z at packages/meteor.js:502:25
2018-06-13T06:45:00.330077097Z at runWithEnvironment (packages/meteor.js:1238:24)
2018-06-13T06:45:00.330081060Z
2018-06-13T06:45:00.330087913Z errno: -2,
2018-06-13T06:45:00.330121143Z code: 'ENOENT',
2018-06-13T06:45:00.330134206Z syscall: 'mkdir',
2018-06-13T06:45:00.330138961Z path: '/tmp/userData/ebgowS4756TJRnm941/partial' }

[TwizzyDizzy]

Closing this, as it is a duplicate of #11082.

Cheers
Thomas

[TheReal1604]

@TwizzyDizzy thansk for closing! doesnt find that issue before with the search function..