pagerduty_service import misses alert_grouping_parameters and auto_pause_notifications_parameters

[modwyer42]

Terraform Version

Terraform v1.3.7

• provider registry.terraform.io/pagerduty/pagerduty v2.9.3

Affected Resource(s)

• pagerduty_service

Terraform Configuration Files

Providing a cut down equivalent of the actual module, so it just has the resources required to reproduce.

resource "pagerduty_user" "bugdemo" {
  name  = "Bug Demo"
  email = "bugdemo@here.com"
}

resource "pagerduty_escalation_policy" "bugdemo" {
  name = "reproduce_bug"

  rule {
    escalation_delay_in_minutes = 15
    target {
      id   = pagerduty_user.bugdemo.id
      type = "user_reference"
    }
  }
}

resource "pagerduty_service" "bugdemo" {
  name              = "reproduce_bug"
  description       = "Sample service to reproduce import bug."
  escalation_policy = pagerduty_escalation_policy.bugdemo.id
  alert_creation    = "create_alerts_and_incidents"

  alert_grouping_parameters {
    type = "content_based"
    config {
      aggregate = "all"
      fields    = ["custom_details.accountId"]
    }
  }

  auto_pause_notifications_parameters {
    enabled = true
    timeout = 900
  }
}

Debug Output

Can provide if necessary, but reproduction of the issue is trivial.

Expected Behavior

When importing an existing PagerDuty service that is configured with alert_grouping_parameters and/or auto_pause_notifications_parameters values, these configured values should be imported in to the Terraform state.

Actual Behavior

The import completes successfully, but there is no state data relating to either alert_grouping_parameters or auto_pause_notifications_parameters configurations.

Steps to Reproduce

Please list the steps required to reproduce the issue, for example:

1. Ensure an existing service is configured in PagerDuty with Alert-grouping and Auto-pause enabled. (Can use the Terraform code above to deploy this and then just use terraform state rm <resource address> to remove it from the state.
   

2. Get the service ID from the services Web URL or from the API:

   GET https://api.pagerduty.com/services HTTP/1.1
   Content-Type: application/json
   Authorization: Token token="<token>"

   You can also verify the service configuration to import using:

   GET https://api.pagerduty.com/services/<serviceID>?include[]=auto_pause_notifications_parameters HTTP/1.1
   Content-Type: application/json
   Authorization: Token token="<token>"

3. Run terraform import 'pagerduty_service.bugdemo' "<service ID>"

4. Run terraform state show 'pagerduty_service.bugdemo' and confirm the missing configuration blocks.

5. Run terraform plan -out="terraform.tfplan" to see the additional grouping/pause configurations Terraform expects to apply.

6. Run terraform apply "terraform.tfplan" to reapply the configuration and correct the issue with state.

7. Re-run terraform state show 'pagerduty_service.bugdemo' and confirm the expected configuration blocks are all present.

[imjaroiswebdev]

@modwyer42 A patch for solving is now available on version v2.12.1 of PagerDuty Terraform Provider. Therefore, I encourage you to do the upgrade and if you still face the issue, pleas don't hesitate on re-opening this issue ✌🏽 😎