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ElevateAI Python SDK

ElevateAI provides an API for Speech-to-text (ASR), behavioral analysis and sentiment analysis of voice interactions.

There are three implementations available:

• AsyncClient.py :: defines class to be instantiated when needing concurrency.
• Client.py :: defines class is to be instantiated
• ElevateAI.py :: defines functions that can be called.

Example

This examples use ElevateAI.py.

1. Signup and retrieve API token from ElevateAI.
2. Declare an interaction. Provide a URI if you want ElevateAI to download the interaction via a Public URI.
3. Retrieve Interaction ID from JSON response and store.
4. Upload a file.
5. Check status every 30 seconds using Interaction ID until status returns 'processed' or an error status.
6. Retrieve results - phrase-by-phrase transcript, punctuated transcript, and AI results.

import ElevateAI
import time

#Step 1
token = "API-TOKEN"
langaugeTag = "en-us"
vert = "default"
transcriptionMode = "highAccuracy"
localFilePath = "A:\\05212005-255.wav"
#extension needed for codec parsing
fileName = "05212005-255.wav"

#Step 2
declareResp = ElevateAI.DeclareAudioInteraction(langaugeTag, vert, None, token, transcriptionMode, False)
declareJson = declareResp.json()
interactionId = declareJson["interactionIdentifier"]

#Step  3
uploadInteractionResponse =  ElevateAI.UploadInteraction(interactionId, token, localFilePath, fileName)

#Step 4
#Loop over status until processed
while True:
    getInteractionStatusResponse = ElevateAI.GetInteractionStatus(interactionId,token)
    getInteractionStatusResponseJson = getInteractionStatusResponse.json()
    if getInteractionStatusResponseJson["status"] == "processed" or getInteractionStatusResponseJson["status"] == "fileUploadFailed" or getInteractionStatusResponseJson["status"] == "fileDownloadFailed" or getInteractionStatusResponseJson["status"] == "processingFailed" :
        break
    time.sleep(30)

#Step 5
#get results after file is processed 
getWordByWordTranscriptResponse = ElevateAI.GetWordByWordTranscript(interactionId, token)
getPuncutatedTranscriptResponse = ElevateAI.GetPuncutatedTranscript(interactionId, token)
getAIResultsResponse = ElevateAI.GetAIResults(interactionId, token)