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Tuya TS0203 Handling of poll check-in failed #24938

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leroyloren opened this issue Nov 27, 2024 · 9 comments
Closed

Tuya TS0203 Handling of poll check-in failed #24938

leroyloren opened this issue Nov 27, 2024 · 9 comments
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problem Something isn't working

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@leroyloren
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What happened?

the error still appears in the log
zh:controller:device: Handling of poll check-in from 0xa... failed (ZCL command 0xa.../1 genPollCtrl.checkinRsp({"startFastPolling":false,"fastPollTimeout":0}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false,"sendPolicy":"immediate"}) failed (Timeout - 11226 - 1 - 59 - 32 - 11 after 10000ms))

Zigbee Model
TS0203
Zigbee Manufacturer
_TZ3000_x8q36xwf
Description
Door sensor

What did you expect to happen?

Do not show error

How to reproduce it (minimal and precise)

pair and use the sensor

Zigbee2MQTT version

1.41.0

Adapter firmware version

20240710

Adapter

SONOFF ZB Dongle-P

Setup

HAOS addon

Debug log

zh:controller:device: Handling of poll check-in from 0xa... failed (ZCL command 0xa.../1 genPollCtrl.checkinRsp({"startFastPolling":false,"fastPollTimeout":0}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false,"sendPolicy":"immediate"}) failed (Timeout - 11226 - 1 - 59 - 32 - 11 after 10000ms))

@leroyloren leroyloren added the problem Something isn't working label Nov 27, 2024
@KoLSMS
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KoLSMS commented Nov 30, 2024

same problem here, maybe anyone can help?

@Koenkk
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Koenkk commented Nov 30, 2024

Is it fixed by unbinding genPollCtrl through the frontend -> device -> bind tab?

@KoLSMS
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KoLSMS commented Dec 1, 2024

Is it fixed by unbinding genPollCtrl through the frontend -> device -> bind tab?

Hello,

unbinding is not possile, after unbinding it looks like this:

Screenshot 2024-12-01 085007

@lowerprofile
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I have the same issue with a Hive thermostat:

zh:controller:device: Handling of poll check-in from 0x001e5e090278b220 failed (ZCL command 0x001e5e090278b220/9 genPollCtrl.checkinRsp({"startFastPolling":false,"fastPollTimeout":0}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false,"sendPolicy":"immediate"}) failed (Timeout - 61897 - 9 - 42 - 32 - 11 after 10000ms))

attempting to unbind genPollCtrl fails.

error: z2m: Failed to unbind cluster 'genPollCtrl' from 'hive_thermostat' to 'Coordinator' (Error: Unbind 0x001e5e090278b220/9 genPollCtrl from '0x00124b0021b7799c/1' failed (AREQ - ZDO - unbindRsp after 10000ms))
error: z2m: Failed to unbind

Started happening after upgrading to 1.41 from a version I can't remember unfortunately, but more than a year old.

@Koenkk
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Koenkk commented Dec 1, 2024

Make sure to wakeup the device by triggering it right before unbinding

@KoLSMS
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KoLSMS commented Dec 2, 2024

Make sure to wakeup the device by triggering it right before unbinding

Hello, i have triggerd and it ends in the result i have shown...

@lowerprofile
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Waking the thermostat up I was able to unbind genPollCtrl, and the error messages seem to have stopped, thanks. I'll keep an eye in it.

@KoLSMS
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KoLSMS commented Dec 2, 2024

Make sure to wakeup the device by triggering it right before unbinding

Hello,

it was my mistake... now after unbinding it looks like this:

Screenshot 2024-12-02 15 11 11

now the error in the logs is not showing again

@Koenkk
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Koenkk commented Dec 3, 2024

Thanks, pushed a fix!

Changes will be available in the dev branch in a few hours from now. Note that the dev branch currently contains breaking changes, see #24198

@Koenkk Koenkk closed this as completed Dec 3, 2024
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