IKEA TRÅDFRI LED2103G5 : Still "unsupported" #20400

heviiguy · 2023-12-27T14:47:25Z

What happened?

Bulb does not toggle

Initial pairing attempt resulted in bulb being described as "Unsupported".
After creating the external converter file, the bulb was recognised but, there are no results when toggling the state in Zigbee2MQTT under "Exposes". Likewise when attempted in Home Assistance dashboard.
MQTT Explorer shows that the message had been published to the bulb.

What did you expect to happen?

Expected the bulb to toggle between "on" and "off"

How to reproduce it (minimal and precise)

As above

Debug

debug 2023-12-27 10:25:40Received Zigbee message from 'Coordinator', type 'commandNotification', cluster 'greenPower', data '{"data":[25,165,2,11,254,0],"type":"Buffer"}' from endpoint 242 with groupID null, ignoring since it is from coordinator
debug 2023-12-27 10:27:13Saving state to file /app/data/state.json
debug 2023-12-27 10:27:32Received MQTT message on 'zigbee2mqtt/Light - (hevii Office - overhead)/set' with data '{"state":"OFF"}'
error 2023-12-27 10:27:32No converter available for 'state' ("OFF")
debug 2023-12-27 10:27:45Received MQTT message on 'zigbee2mqtt/Light - (hevii Office - overhead)/set' with data '{"state":"ON"}'
error 2023-12-27 10:27:45No converter available for 'state' ("ON")
debug 2023-12-27 10:27:48Received MQTT message on 'zigbee2mqtt/Light - (hevii Office - overhead)/get' with data '{"state":""}'
error 2023-12-27 10:27:48No converter available for 'state' ("")
debug 2023-12-27 10:27:56Received MQTT message on 'zigbee2mqtt/Light - (hevii Office - overhead)/get' with data '{"state":""}'
error 2023-12-27 10:27:56No converter available for 'state' ("")

The text was updated successfully, but these errors were encountered:

Koenkk · 2023-12-27T18:22:13Z

Try with the latest dev branch and no external converter

heviiguy · 2023-12-27T19:17:18Z

Tried it with dev branch to no avail.

I now get:
"Device '0x90395efffe6b12af' with Zigbee model 'TRADFRI bulb E26 WW globe 800lm' and manufacturer name 'IKEA of Sweden' is NOT supported"

info  2023-12-27 15:12:44: Network scan finished
info  2023-12-27 15:12:44: MQTT publish: topic 'zigbee2mqtt/bridge/response/networkmap', payload '{"data":{"routes":false,"type":"raw","value":{"links":[{"depth":15,"linkquality":69,"lqi":69,"relationship":2,"routes":[],"source":{"ieeeAddr":"0x90395efffe6b12af","networkAddress":23336},"sourceIeeeAddr":"0x90395efffe6b12af","sourceNwkAddr":23336,"target":{"ieeeAddr":"0xb43522fffe015f1d","networkAddress":0},"targetIeeeAddr":"0xb43522fffe015f1d"},{"depth":0,"linkquality":39,"lqi":39,"relationship":0,"routes":[],"source":{"ieeeAddr":"0xb43522fffe015f1d","networkAddress":0},"sourceIeeeAddr":"0xb43522fffe015f1d","sourceNwkAddr":0,"target":{"ieeeAddr":"0x90395efffe6b12af","networkAddress":23336},"targetIeeeAddr":"0x90395efffe6b12af"}],"nodes":[{"definition":null,"failed":[],"friendlyName":"Coordinator","ieeeAddr":"0xb43522fffe015f1d","lastSeen":1703704200427,"networkAddress":0,"type":"Coordinator"},{"definition":null,"failed":[],"friendlyName":"0x90395efffe6b12af","ieeeAddr":"0x90395efffe6b12af","lastSeen":1703704361428,"networkAddress":23336,"type":"Unknown"}]}},"status":"ok","transaction":"02jpf-4"}'
info  2023-12-27 15:12:47: Successfully interviewed '0x90395efffe6b12af', device has successfully been paired
warn  2023-12-27 15:12:47: Device '0x90395efffe6b12af' with Zigbee model 'TRADFRI bulb E26 WW globe 800lm' and manufacturer name 'IKEA of Sweden' is NOT supported, please follow https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html
info  2023-12-27 15:12:47: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"definition":null,"friendly_name":"0x90395efffe6b12af","ieee_address":"0x90395efffe6b12af","status":"successful","supported":false},"type":"device_interview"}'
warn  2023-12-27 15:14:51: Received message from unsupported device with Zigbee model 'TRADFRI bulb E26 WW globe 800lm' and manufacturer name 'IKEA of Sweden'
warn  2023-12-27 15:14:51: Please see: https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html

Unless the folks at the factory screwed-up and mis-labled to bulb, I'm certain that this is indeed a TRÅDFRI LED2103G5. I'll invoke the external converter again...

Koenkk/zigbee2mqtt#20400

Koenkk · 2023-12-27T20:30:00Z

Added it!

Changes will be available in the dev branch tomorrow

heviiguy · 2023-12-27T21:00:59Z

Thanks, Koen!

And, "Happy Holidays" 🎅🏼

heviiguy · 2023-12-28T15:07:25Z

I've installed Zigbee2MQTT v1.34.0 aae7312)

Alas, no joy 🙁. The bulb still comes back as "unrecognised".

info 2023-12-28 10:57:42Starting network scan (includeRoutes 'false')
info 2023-12-28 10:57:44Network scan finished
info 2023-12-28 10:57:44MQTT publish: topic 'zigbee2mqtt/bridge/response/networkmap', payload '{"data":{"routes":false,"type":"raw","value":{"links":[{"depth":15,"linkquality":68,"lqi":68,"relationship":2,"routes":[],"source":{"ieeeAddr":"0xb43522fffea8706e","networkAddress":15240},"sourceIeeeAddr":"0xb43522fffea8706e","sourceNwkAddr":15240,"target":{"ieeeAddr":"0xb43522fffe015f1d","networkAddress":0},"targetIeeeAddr":"0xb43522fffe015f1d"},{"depth":0,"linkquality":44,"lqi":44,"relationship":0,"routes":[],"source":{"ieeeAddr":"0xb43522fffe015f1d","networkAddress":0},"sourceIeeeAddr":"0xb43522fffe015f1d","sourceNwkAddr":0,"target":{"ieeeAddr":"0xb43522fffea8706e","networkAddress":15240},"targetIeeeAddr":"0xb43522fffea8706e"}],"nodes":[{"definition":null,"failed":[],"friendlyName":"Coordinator","ieeeAddr":"0xb43522fffe015f1d","lastSeen":1703775455916,"networkAddress":0,"type":"Coordinator"},{"definition":null,"failed":[],"friendlyName":"0xb43522fffea8706e","ieeeAddr":"0xb43522fffea8706e","lastSeen":1703775462582,"networkAddress":15240,"type":"Unknown"}]}},"status":"ok","transaction":"gbacy-3"}'
info 2023-12-28 10:57:51Successfully interviewed '0xb43522fffea8706e', device has successfully been paired
warning 2023-12-28 10:57:51Device '0xb43522fffea8706e' with Zigbee model 'TRADFRI bulb E26 WW globe 800lm' and manufacturer name 'IKEA of Sweden' is NOT supported, please follow https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html
info 2023-12-28 10:57:51MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"definition":null,"friendly_name":"0xb43522fffea8706e","ieee_address":"0xb43522fffea8706e","status":"successful","supported":false},"type":"device_interview"}'

heviiguy · 2023-12-28T16:45:45Z

Just tried it with v1.34.0 ffa4391. Same result.

info  2023-12-28 12:39:04: Logging to console and directory: '/app/data/log/2023-12-28.12-39-04' filename: log.txt
info  2023-12-28 12:39:04: Starting Zigbee2MQTT version 1.34.0-dev (commit #ffa4391)
info  2023-12-28 12:39:04: Starting zigbee-herdsman (0.29.1)
info  2023-12-28 12:39:10: zigbee-herdsman started (resumed)
info  2023-12-28 12:39:10: Coordinator firmware version: '{"meta":{"maintrel":"3 ","majorrel":"6","minorrel":"10","product":8,"revision":"6.10.3.0 build 297"},"type":"EZSP v8"}'
info  2023-12-28 12:39:10: Currently 0 devices are joined:
info  2023-12-28 12:39:10: Zigbee: disabling joining new devices.
info  2023-12-28 12:39:10: Connecting to MQTT server at mqtt://10.57.8.4
info  2023-12-28 12:39:10: Connected to MQTT server
info  2023-12-28 12:39:10: MQTT publish: topic 'zigbee2mqtt/bridge/state', payload '{"state":"online"}'
info  2023-12-28 12:39:10: Started frontend on port 8080
info  2023-12-28 12:39:10: Zigbee2MQTT started!
info  2023-12-28 12:40:03: Starting network scan (includeRoutes 'false')
info  2023-12-28 12:40:04: Network scan finished
info  2023-12-28 12:40:04: MQTT publish: topic 'zigbee2mqtt/bridge/response/networkmap', payload '{"data":{"routes":false,"type":"raw","value":{"links":[],"nodes":[{"definition":null,"failed":[],"friendlyName":"Coordinator","ieeeAddr":"0xb43522fffe015f1d","lastSeen":null,"networkAddress":0,"type":"Coordinator"}]}},"status":"ok","transaction":"v9y6e-1"}'
info  2023-12-28 12:40:14: Starting network scan (includeRoutes 'false')
info  2023-12-28 12:40:15: Network scan finished
info  2023-12-28 12:40:15: MQTT publish: topic 'zigbee2mqtt/bridge/response/networkmap', payload '{"data":{"routes":false,"type":"raw","value":{"links":[],"nodes":[{"definition":null,"failed":[],"friendlyName":"Coordinator","ieeeAddr":"0xb43522fffe015f1d","lastSeen":null,"networkAddress":0,"type":"Coordinator"}]}},"status":"ok","transaction":"v9y6e-2"}'
info  2023-12-28 12:41:16: Starting network scan (includeRoutes 'false')
info  2023-12-28 12:41:17: Network scan finished
info  2023-12-28 12:41:17: MQTT publish: topic 'zigbee2mqtt/bridge/response/networkmap', payload '{"data":{"routes":false,"type":"raw","value":{"links":[],"nodes":[{"definition":null,"failed":[],"friendlyName":"Coordinator","ieeeAddr":"0xb43522fffe015f1d","lastSeen":null,"networkAddress":0,"type":"Coordinator"}]}},"status":"ok","transaction":"v9y6e-3"}'
info  2023-12-28 12:42:21: Zigbee: allowing new devices to join.
info  2023-12-28 12:42:21: Successfully changed options
info  2023-12-28 12:42:21: MQTT publish: topic 'zigbee2mqtt/bridge/response/options', payload '{"data":{"restart_required":false},"status":"ok","transaction":"v9y6e-4"}'
info  2023-12-28 12:42:31: Starting network scan (includeRoutes 'false')
info  2023-12-28 12:42:32: Network scan finished
info  2023-12-28 12:42:32: MQTT publish: topic 'zigbee2mqtt/bridge/response/networkmap', payload '{"data":{"routes":false,"type":"raw","value":{"links":[],"nodes":[{"definition":null,"failed":[],"friendlyName":"Coordinator","ieeeAddr":"0xb43522fffe015f1d","lastSeen":1703781741436,"networkAddress":0,"type":"Coordinator"}]}},"status":"ok","transaction":"v9y6e-5"}'
info  2023-12-28 12:42:34: Device '0xb43522fffea8706e' joined
info  2023-12-28 12:42:34: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0xb43522fffea8706e","ieee_address":"0xb43522fffea8706e"},"type":"device_joined"}'
info  2023-12-28 12:42:34: Starting interview of '0xb43522fffea8706e'
info  2023-12-28 12:42:34: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0xb43522fffea8706e","ieee_address":"0xb43522fffea8706e","status":"started"},"type":"device_interview"}'
info  2023-12-28 12:42:46: Successfully interviewed '0xb43522fffea8706e', device has successfully been paired
warn  2023-12-28 12:42:46: Device '0xb43522fffea8706e' with Zigbee model 'TRADFRI bulb E26 WW globe 800lm' and manufacturer name 'IKEA of Sweden' is NOT supported, please follow https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html
info  2023-12-28 12:42:46: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"definition":{"description":"Automatically generated definition","exposes":[{"features":[{"access":7,"description":"On/off state of the switch","label":"State","name":"state","property":"state","type":"binary","value_off":"OFF","value_on":"ON","value_toggle":"TOGGLE"}],"type":"switch"},{"access":1,"description":"Link quality (signal strength)","label":"Linkquality","name":"linkquality","property":"linkquality","type":"numeric","unit":"lqi","value_max":255,"value_min":0}],"model":"TRADFRI bulb E26 WW globe 800lm","options":[{"access":2,"description":"State actions will also be published as 'action' when true (default false).","label":"State action","name":"state_action","property":"state_action","type":"binary","value_off":false,"value_on":true}],"supports_ota":false,"vendor":"IKEA of Sweden"},"friendly_name":"0xb43522fffea8706e","ieee_address":"0xb43522fffea8706e","status":"successful","supported":false},"type":"device_interview"}'
info  2023-12-28 12:42:46: Configuring '0xb43522fffea8706e'
info  2023-12-28 12:42:46: MQTT publish: topic 'zigbee2mqtt/0xb43522fffea8706e', payload '{"linkquality":84,"state":"ON"}'
info  2023-12-28 12:42:46: Successfully configured '0xb43522fffea8706e'

heviiguy · 2023-12-28T16:55:23Z

Yeah, I also saw (belatedly) "Successfully configured '0xb43522fffea8706e'".

So, in spite of the zigbee2mqtt GUI showing me that the bulb is still unsupported (and doesn't present the proper graphic), I can finally toggle the bulb!!! There is, however, no option to dim the bulb. In any case, many, thanks, Koen.

Koenkk · 2023-12-29T07:21:22Z

I did not merge it yet, will do it today

heviiguy · 2024-01-12T16:22:43Z

I've no idea what I'm doing incorrectly. In my instance, the bulbs are still "not supported"

I'm still running latest-dev, I've removed the devices, reconnected them and have even resorted to adding another unsupported.js file. This has all been fruitless. Whereas I can toggle the light, I have no ability to control brightness.

Any help will be most appreciated!

Koenkk · 2024-01-13T14:22:48Z

What zhc version shows up in frontend -> settings -> about? If it's below 18.11.0 you are not running the latest and need to update.

heviiguy · 2024-01-13T16:09:10Z

Thanks, Koen.

I'm on Zigbee-herdsman-converters version. 18.0.2 and z2m 1.34.0-dev commit: ffa4391
I've just done a docker pull on koenkk/zigbee2mqtt:latest-dev but it resulted in the same zhc version.

I'm unsure of how to update zhc alone. Can you please let me know how? 🙁

Koenkk · 2024-01-13T20:28:43Z

That's definitely not the latest, it should say 1.35.1-dev at least.

heviiguy · 2024-01-13T20:50:55Z

I assume the the issue is still on my end, right? If so, why do you think that I'm not able to pull 1.35.1-dev successfully?

Koenkk · 2024-01-13T20:52:54Z

Yes, maybe try removing the image before pulling?

heviiguy · 2024-01-13T21:53:13Z

Yip, that did it!. I've got full control of my bulbs now. Thanks, Koen!

wee minor issues:
- the proper image of the bulb didn't appear; the Zigbee logo is in its place
- the "map" view is a bit spastic now; the indivual entities as well as the dongle aren't visible in this view any longer. The only thing which appears now is the centre star which is moving about in spasms:

heviiguy · 2024-01-13T22:21:26Z

Well this was strange (just as the docker pull not pulling the lastest image was "strange"); the icons are displaying correctly now and, the map has also calmed down and is showing the items correctly.

All is good! 😁

fynnstr · 2024-04-10T08:00:00Z

Another version of this bulb is around -> TRADFRI bulb E26 WW globe 806lm

Could support be added @Koenkk?

fynnstr · 2024-04-10T12:22:06Z

Made it work with this external converter

const {identify, light} = require('zigbee-herdsman-converters/lib/modernExtend');

const definition = {
    zigbeeModel: ['TRADFRI bulb E26 WW globe 806lm'],
    model: 'SUPL',
    vendor: 'IKEA',
    description: 'Automatically generated definition',
    extend: [identify(), light({"brightness":{"range":[0,254]}})],
    meta: {},
};

module.exports = definition;

Koenkk/zigbee2mqtt#20400

Koenkk · 2024-04-10T19:44:00Z

Added!

heviiguy added the problem Something isn't working label Dec 27, 2023

Koenkk added a commit to Koenkk/zigbee-herdsman-converters that referenced this issue Dec 27, 2023

fix(detect): Detect TRADFRI bulb E26 WW globe 800lm as IKEA LED2103G5

29dbbfb

Koenkk/zigbee2mqtt#20400

Koenkk closed this as completed Dec 27, 2023

Koenkk mentioned this issue Dec 27, 2023

chore(master): release 18.1.0 Koenkk/zigbee-herdsman-converters#6779

Merged

heviiguy changed the title ~~IKEA TRÅDFRI LED2103G5 : No converter available for 'state' ("")~~ IKEA TRÅDFRI LED2103G5 : Still "unsupported" Jan 12, 2024

Koenkk added a commit to Koenkk/zigbee-herdsman-converters that referenced this issue Apr 10, 2024

fix(detect): Detect TRADFRI bulb E26 WW globe 806lm as IKEA LED2103G5

600808e

Koenkk/zigbee2mqtt#20400

Koenkk mentioned this issue Apr 10, 2024

chore(master): release 19.19.1 Koenkk/zigbee-herdsman-converters#7382

Merged

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IKEA TRÅDFRI LED2103G5 : Still "unsupported" #20400

IKEA TRÅDFRI LED2103G5 : Still "unsupported" #20400

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Koenkk commented Apr 10, 2024

IKEA TRÅDFRI LED2103G5 : Still "unsupported" #20400

IKEA TRÅDFRI LED2103G5 : Still "unsupported" #20400

Comments

heviiguy commented Dec 27, 2023 • edited Loading

What happened?

What did you expect to happen?

How to reproduce it (minimal and precise)

Debug

Koenkk commented Dec 27, 2023

heviiguy commented Dec 27, 2023 • edited Loading

Koenkk commented Dec 27, 2023

heviiguy commented Dec 27, 2023

heviiguy commented Dec 28, 2023

heviiguy commented Dec 28, 2023 • edited Loading

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Koenkk commented Dec 29, 2023

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