Bixal's Methodology defines a guideine for Bixal employees to use in developing both digital and non digital work. Our methodology promotes a consistent taxonomy and human centered approach, a place from which to start solving problems for our clients and their constiutents, the American public.
It's an important reference tool for Bixal's Communities of Practice - to onboard new employees, to promote strong collaboration amongst practice areas, and to use as an educational tool internally and with the public. It also:
- It highights federal governament initiatives like the 21st Century Integrated Digital Experience Act (21st Century IDEA)
- It promotes customer experience as the central tenant of our work
- It values the importance of service design as an integral part of the way we work
- It connects the path from sourcing the right work to delivering it the best way we know how