ExtPay API Errors

[nobletime]

I feel the code is buggy and hasn't been tested, it throws error in fetching the user, so both samples fail miserably for me. The fetch returns 404 not found. Anyone has had any luck with ExtPay?

    async function fetch_user() {
        var storage = await get(['extensionpay_user', 'extensionpay_installed_at']);
        const api_key = await get_key();
        if (!api_key) {
            return {
                paid: false,
                paidAt: null,
                installedAt: storage.extensionpay_installed_at ? new Date(storage.extensionpay_installed_at) : new Date(), // sometimes this function gets called before the initial install time can be flushed to storage
                trialStartedAt: null,
            }
        }

        const resp = await fetch(`${EXTENSION_URL}/api/user?api_key=${api_key}`, {
            method: 'GET',
            headers: {
                'Accept': 'application/json',
            }
        });

[Glench]

Hello friend! Can you please provide steps and code to reproduce the issue you are getting? ExtPay is working great for hundreds of developers in production so it may just be an issue with your particular code. Or maybe you found a bug!

I also suggest you uninstall the extension in your browser and reinstall it. Sometimes a 404 can happen if you change your extension's ExtPay id (since there's a mismatch between the extension user's API key and the extension it's used for).

[nobletime]

That actually worked! I'm not sure why the first time I changed the ID and loaded folder unpack it didn't work. Thank you for your reply. I'm happy to see it working, thanks again!

[nobletime]

I had a chance to try it out and must say it works great. One thing I found that if a trial user has already started out, once extension is removed and re-installed it wont recognize the trial user and the login doesn't recognize trial user either, as only paid users can login. Is there a way to have an active trial user continue his trial after re-installing the extension?

extpay.onTrialStarted.addListener call back didn't work for me, is this event triggered after user clicks on confirmation email from setting up their trial?

Thanks!

[Glench]

There is no way for a trial user to restart their trial. If a user actually runs into that in practice please email me and we can probably figure something out.

onTrialStarted only fires after the user clicks the confirmation email link and it opens in the browser that they have the extension installed.

[nobletime]

Ok thank you for your reply! That's fine!

Separately, for subscriptions is there a way to notify user of the next billing cycle ? or the subscription period, when the next due date is?

since PaidAt seemingly only shows the first paid date, I can not do internally calculate the billing cycle by adding a month to it as active subscription cycle. Can that value be added to user.subscription?

[Glench]

You could pretty easily just take the paidAt datetime and figure out the next billing date from that.

[nobletime]

Thank you!

Would PaidAt show the most recent date of payment in "reoccurring subscription model"?

How can I delete an extension ID? It lets me edit one but i dont see delete

[Glench]

It would show the first date of payment. There's no way to delete extension IDs, just rename it something like (old).

[nobletime]

Ok, well then why is there a forum or support to get feedback if this product is not actively being maintained due to lack of priority? Lol

Anyhow, it's all good!

I also noticed that if trial is enabled on the extension, one can keep uninstalling and installing and using different email to signup with new trial to continue using the product. It's easy for people to make or provide a new email and get a trial version.

[Glench]

Hey man, look, I understand you're trying to get your stuff done and feel frustrated, but I'd appreciate it if you would be less critical. ExtensionPay is a complicated piece of software and there are many parts to running a business. I've been very responsive in supporting you so far even if I didn't add the one feature you wanted. Please try to be a bit more understanding.

Even so, I hear you've found that people can create new email addresses to get many trials. Yep! This is true of all trial-based software that uses email addresses. I haven't seen anyone really abuse this so far. One thing that can help is making the trial short enough so that it's annoying for users to constantly have to keep uninstalling/reinstalling/reactivating their extension.

[burkybang]

@nobletime Create a new discussion post specifically requesting your desired feature. Be specific. If enough people upvote it, @Glench can classify it as a higher priority. That's one of the purposes of these discussion forums.

[nobletime]

Sounds good!

Will extensionpay support PayPal? The website says coming soon, is there a timeline?

[burkybang]

I can't speak as to when since I'm not Glen, but you can upvote this discussion post to show your interest: #53