Update Freshdesk documentation

GCTC-NTGC · Dec 27, 2024 · d2c2cc5 · d2c2cc5
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diff --git a/documentation/freshdesk.md b/documentation/freshdesk.md
@@ -9,6 +9,8 @@ Freshdesk is the customer service software used by GC Digital Talent for creatin
 3. Make note of the _domain_ upon account creation
 4. Create custom string field for the ticket object named `page_url` (https://_domain_.freshdesk.com/a/admin/ticket_fields)
 5. Create custom string field for the ticket object named `user_agent` (https://_domain_.freshdesk.com/a/admin/ticket_fields)
+6. Create custom string field for the ticket object named `application_insights_user_id` (https://_domain_.freshdesk.com/a/admin/ticket_fields)
+7. Create custom string field for the ticket object named `application_insights_session_id` (https://_domain_.freshdesk.com/a/admin/ticket_fields)
 
 ## Local setup