Gad 3 complaint management

.gitignore

@@ -73,7 +73,6 @@ node_modules/
 FusionIIIT/static/
 package-lock.json
 
-
 docker-entrypoint.sh
 
 
@@ -86,4 +85,3 @@ postgres_data
 !media/Administrator/academic_procedures/sample_student_profile.xlsx
 
 migrations/
-

FusionIIIT/applications/complaint_system/api/serializers.py

@@ -20,12 +20,25 @@ class CaretakerSerializers(serializers.ModelSerializer):
     class Meta:
         model = Caretaker
         fields=('__all__')
+        depth=2
+
+    def to_representation(self, instance):
+        response = super().to_representation(instance)
+        # get caretaker complaints and filter by status = 0
+        complaints = StudentComplain.objects.filter(location = instance.area, status = 0)
+        response['complaints'] = StudentComplainSerializers(complaints, many=True).data
+        return response
 
 class SupervisorSerializers(serializers.ModelSerializer):
     class Meta:
         model=Supervisor
         fields=('__all__')
 
+    def to_representation(self, instance):
+        response = super().to_representation(instance)
+        response['name'] = instance.sup_id.user.first_name + ' ' + instance.sup_id.user.last_name
+        return response
+
 class ExtraInfoSerializers(serializers.ModelSerializer):
     class Meta:
         model=ExtraInfo
@@ -34,4 +47,4 @@ class Meta:
 class UserSerializers(serializers.ModelSerializer):
     class Meta:
         model=User
-        fields=('__all__')
+        fields=('__all__')

FusionIIIT/applications/complaint_system/api/urls.py

@@ -26,4 +26,5 @@
     url(r'^removesupervisor/(?P<s_id>[0-9]+)',views.edit_supervisor_api,name='supervisor-delete-api'),
     url(r'^updatesupervisor/(?P<s_id>[0-9]+)',views.edit_supervisor_api,name='supervisor-put-api'),
 
+    url(r'^forward', views.forward_complaint_api, name='forward-complaint-api'),
 ]

FusionIIIT/applications/complaint_system/api/views.py

@@ -1,8 +1,7 @@
 from django.contrib.auth import get_user_model
 from django.contrib.auth.decorators import login_required
 from applications.globals.models import (HoldsDesignation,Designation)
-from django.shortcuts import get_object_or_404
-from django.forms.models import model_to_dict
+from django.shortcuts import get_object_or_404 
 from rest_framework.permissions import IsAuthenticated
 from rest_framework.authentication import TokenAuthentication
 from rest_framework import status
@@ -11,6 +10,7 @@
 from rest_framework.response import Response
 from applications.globals.models import User,ExtraInfo
 from applications.complaint_system.models import Caretaker, StudentComplain, Supervisor, Workers
+from applications.complaint_system.models import USER_TYPE
 from . import serializers
 
 
@@ -43,19 +43,34 @@ def complaint_details_api(request,detailcomp_id1):
 def student_complain_api(request):
     user = get_object_or_404(User,username = request.user.username)
     user = ExtraInfo.objects.all().filter(user = user).first()
-    if user.user_type == 'student':
-        complain = StudentComplain.objects.filter(complainer = user)
-    elif user.user_type == 'staff':
-        staff = ExtraInfo.objects.get(id=user.id)
-        staff = Caretaker.objects.get(staff_id=staff)
-        complain = StudentComplain.objects.filter(location = staff.area)
-    elif user.user_type == 'faculty':
-        faculty = ExtraInfo.objects.get(id=user.id)
-        faculty = Supervisor.objects.get(sup_id=faculty)
-        complain = StudentComplain.objects.filter(location = faculty.area)
-    complains = serializers.StudentComplainSerializers(complain,many=True).data
+
+    user_type = USER_TYPE.student
+    extra_info_id = ExtraInfo.objects.get(id=user.id)
+    caretaker = Caretaker.objects.filter(staff_id=extra_info_id)
+    supervisor = Supervisor.objects.filter(sup_id=extra_info_id)
+    if caretaker.exists():
+        complaints = StudentComplain.get_complaints_by_user(user, USER_TYPE.caretaker)
+        user_type = USER_TYPE.caretaker
+    elif supervisor.exists():
+        complaints = StudentComplain.get_complaints_by_user(user, USER_TYPE.supervisor)
+        user_type = USER_TYPE.supervisor
+    else:
+        complaints = StudentComplain.get_complaints_by_user(user, USER_TYPE.student)
+
+    complaints = serializers.StudentComplainSerializers(complaints,many=True).data
+
+    if user_type == USER_TYPE.caretaker or user_type == USER_TYPE.supervisor:
+        for complaint in complaints:
+            last_forwarded = StudentComplain.get_complaint_owner(complaint['id'])
+            if last_forwarded.username != request.user.username:
+                complaint['last_forwarded'] = {
+                    'name': last_forwarded.first_name + ' ' + last_forwarded.last_name,
+                    'username': last_forwarded.username,
+                }
+
     resp = {
-        'student_complain' : complains,
+        'student_complain' : complaints,
+        'user_type': user_type,
     }
     return Response(data=resp,status=status.HTTP_200_OK)
 
@@ -66,6 +81,7 @@ def create_complain_api(request):
     serializer = serializers.StudentComplainSerializers(data=request.data)
     if serializer.is_valid():
         serializer.save()
+        StudentComplain.create_file_for_complaint(serializer.instance)
         return Response(serializer.data, status=status.HTTP_201_CREATED)
     return Response(serializer.errors, status=status.HTTP_400_BAD_REQUEST)
 
@@ -84,7 +100,7 @@ def edit_complain_api(request,c_id):
         serializer = serializers.StudentComplainSerializers(complain,data=request.data)
         if serializer.is_valid():
             serializer.save()
-            return Response(serializer.data,status=status.HTTP_200_OK)
+            return Response(serializer.data,status=status.HTTP_201_CREATED)
         return Response(serializer.errors,status=status.HTTP_400_BAD_REQUEST)
 
 @api_view(['GET','POST'])
@@ -141,9 +157,16 @@ def edit_worker_api(request,w_id):
 @permission_classes([IsAuthenticated])
 @authentication_classes([TokenAuthentication])
 def caretaker_api(request):
-
     if request.method == 'GET':
-        caretaker = Caretaker.objects.all()
+        caretakers = None
+        user = get_object_or_404(User,username = request.user.username)
+        user = ExtraInfo.objects.get(user = user)
+        extra_info_id = ExtraInfo.objects.get(id=user.id)
+        supervisor = Supervisor.objects.filter(sup_id=extra_info_id)
+        if supervisor.exists():
+            caretaker = Caretaker.objects.filter(area = supervisor.first().area)
+        else:
+            caretaker = Caretaker.objects.all()
         caretakers = serializers.CaretakerSerializers(caretaker,many=True).data
         resp = {
             'caretakers' : caretakers,
@@ -231,3 +254,19 @@ def edit_supervisor_api(request,s_id):
             return Response(serializer.data,status=status.HTTP_200_OK)
         return Response(serializer.errors,status=status.HTTP_400_BAD_REQUEST)
 
+
+@api_view(['POST'])
+@permission_classes([IsAuthenticated])
+@authentication_classes([TokenAuthentication])
+def forward_complaint_api(request):
+    user = get_object_or_404(User, username=request.user.username) 
+    user = ExtraInfo.objects.get(user=user)
+    supervisor = Supervisor.objects.filter(sup_id=user)
+    caretaker = Caretaker.objects.filter(staff_id=user)
+
+    if supervisor.exists() or caretaker.exists():
+        forward_supervisor = Supervisor.objects.get(id=request.data['forward_id'])
+        StudentComplain.forward_complaint(forward_supervisor.sup_id, request.data['complaint_id'])
+        return Response({'message':'Complaint forwarded'},status=status.HTTP_200_OK)
+    else:
+        return Response({'message':'Logged in user does not have permission'},status=status.HTTP_403_FORBIDDEN)

FusionIIIT/applications/complaint_system/models.py

@@ -2,18 +2,21 @@
 from django.db import models
 from django.utils import timezone
 
-from applications.globals.models import ExtraInfo
+from applications.globals.models import ExtraInfo, HoldsDesignation
+from applications.filetracking.sdk import methods as fts
+from applications.filetracking.models import File
+from django.contrib.auth.models import User
+
+from enum import Enum
 
 # Class definations:
 
 
 class Constants:
-    AREA = (
-        ('hall-1', 'hall-1'),
+    AREA = ( ('hall-1', 'hall-1'),
         ('hall-3', 'hall-3'),
         ('hall-4', 'hall-4'),
-        ('library', 'CC1'),
-        ('computer center', 'CC2'),
+        ('computer center', 'CC'),
         ('core_lab', 'core_lab'),
         ('LHTC', 'LHTC'),
         ('NR2', 'NR2'),
@@ -35,6 +38,10 @@ class Constants:
         ('other', 'other'),
     )
 
+class USER_TYPE(Enum):
+    student = 'student'
+    caretaker = 'caretaker'
+    supervisor = 'supervisor'
 
 class Caretaker(models.Model):
     staff_id = models.ForeignKey(ExtraInfo, on_delete=models.CASCADE)
@@ -88,6 +95,75 @@ class StudentComplain(models.Model):
     def __str__(self):
         return str(self.complainer.user.username)
 
+    @staticmethod
+    def get_complaints_by_user(user: ExtraInfo, role: str):
+        """
+        user: ExtraInfo
+        role: student, caretaker or supervisor
+        """
+        if role == 'student':
+            return StudentComplain.objects.filter(complainer=user)
+        elif role == 'caretaker' or role == 'supervisor':
+            designation = HoldsDesignation.objects.get(user=user.user).designation.name
+            complaints = fts.view_inbox(
+                username=user.user.username,
+                designation=designation,
+                src_module='complaint'
+            )
+            complaint_queryset = StudentComplain.objects.none()
+            for complaint in complaints:
+                complaint_queryset |= StudentComplain.objects.filter(id=complaint['src_object_id'])
+
+            return complaint_queryset
+
+
+    @staticmethod
+    def create_file_for_complaint(complaint):
+        """
+        complaint: StudentComplain
+        """
+
+        caretaker = Caretaker.objects.get(area=complaint.location)
+        caretaker_designation = HoldsDesignation.objects.get(user=caretaker.staff_id.user).designation.name
+
+        fts.create_file(
+            uploader=complaint.complainer.user.username,
+            uploader_designation='student',
+            receiver=caretaker.staff_id.user.username,
+            receiver_designation=caretaker_designation,
+            src_module='complaint',
+            src_object_id=complaint.id
+        )
+
+        return complaint
+
+    @staticmethod
+    def forward_complaint(user: ExtraInfo, complaint_id: int):
+        """
+        user: ExtraInfo
+        complaint_id: int
+        """
+        file = File.objects.get(src_object_id=complaint_id, src_module='complaint')
+        user_designation = HoldsDesignation.objects.get(user=user.user)
+        try:
+            fts.forward_file(
+                file_id=file.id,
+                receiver=user.user.username,
+                receiver_designation=user_designation.designation.name,
+                file_extra_JSON={},
+            )
+            return True, 'Complaint forwarded successfully'
+        except Exception as e:
+            return False, str(e)
+
+
+    # owner refers to whom it was last forwarded not the complainer
+    @staticmethod
+    def get_complaint_owner(complaint_id: int) -> User:
+        file = File.objects.get(src_object_id=complaint_id, src_module='complaint')
+        owner_id = fts.get_current_file_owner(file.id)
+        return User.objects.get(username=owner_id)
+
 
 class Supervisor(models.Model):
     sup_id = models.ForeignKey(ExtraInfo, on_delete=models.CASCADE)

FusionIIIT/applications/complaint_system/static/complaint_system/js/rating.js

@@ -22,7 +22,7 @@ $(document).ready(function(){
         var complaint_type =  $('input[name="complaint_type"]').val() ;
         var details =$('input[name="details"]').val() ;
         var myfile = $('input[name="myfile"]').val();
-        if(specific_location=="" || Location=="" || details=="" || complaint_type=="")
+        if(complaint_type=="" || Location=="" || details=="" || specific_location=="")
         {
             alert("Please fill all the details!");
             return;

FusionIIIT/applications/complaint_system/urls.py

@@ -15,34 +15,37 @@
    # url(r'^user/check_complaint/$', views.save_comp),   
 
     # caretaker
-    url(r'^caretaker/lodge/$', views.caretakerlodge),
+    # url(r'^caretaker/lodge/$', views.caretakerlodge),
     url(r'^caretaker/$', views.caretaker, name='caretaker'),
     url(r'^caretaker/feedback/(?P<feedcomp_id>[0-9]+)/$', views.feedback_care),
     url(r'^caretaker/pending/(?P<cid>[0-9]+)/$', views.resolvepending),
     url(r'^caretaker/detail2/(?P<detailcomp_id1>[0-9]+)/$', views.detail),
-    url(r'^caretaker/search_complaint$', views.search_complaint),
     url(r'^caretaker/(?P<complaint_id>[0-9]+)/feedback/$', views.submitfeedbackcaretaker),
 
 
     # supervisor
-    url(r'^supervisor/lodge/$', views.supervisorlodge),
+    # url(r'^supervisor/lodge/$', views.supervisorlodge),
     url(r'^supervisor/$', views.supervisor),
     url(r'^supervisor/feedback/(?P<feedcomp_id>[0-9]+)/$', views.feedback_super),
-    url(r'^supervisor/caretaker_id_know_more/(?P<caretaker_id>[0-9]+)/$', views.caretaker_id_know_more),
+    # url(r'^supervisor/caretaker_id_know_more/(?P<caretaker_id>[0-9]+)/$', views.caretaker_id_know_more),
     # url(r'^supervisor/caretaker_id_know_more/(?P<caretaker_id>[0-9]+)/complaint_reassign_super/(?P<iid>[0-9]+)/$', views.complaint_reassign_super, name = 'complaint_reassign_super'),
     url(r'^supervisor/detail/(?P<detailcomp_id1>[0-9]+)/$', views.detail3, name = 'detail3'),
     url(r'^supervisor/pending/(?P<cid>[0-9]+)/$', views.resolvependingsuper),
     url(r'^supervisor/(?P<complaint_id>[0-9]+)/$', views.submitfeedbacksuper),
 
 
 
+
+
+
+
+
     # CRUD task
-    url(r'^caretaker/worker_id_know_more/(?P<work_id>[0-9]+)/removew/$', views.removew),
-    url(r'^caretaker/(?P<comp_id1>[0-9]+)/$', views.assign_worker,name='assign_worker'),
-    url(r'^caretaker/deletecomplaint/(?P<comp_id1>[0-9]+)/$', views.deletecomplaint),
+    url(r'^caretaker/(?P<comp_id1>[0-9]+)/$', views.redirect,name='assign_worker'),
+    # url(r'^caretaker/deletecomplaint/(?P<comp_id1>[0-9]+)/$', views.deletecomplaint),
     # url(r'^caretaker/(?P<comp_id>[0-9]+)/$', views.assign_worker),
-    url(r'^caretaker/(?P<complaint_id>[0-9]+)/(?P<status>[0-9]+)/$', views.changestatus),
-    url(r'^supervisor/(?P<complaint_id>[0-9]+)/(?P<status>[0-9]+)/$', views.changestatussuper),
+    # url(r'^caretaker/(?P<complaint_id>[0-9]+)/(?P<status>[0-9]+)/$', views.changestatus),
+    # url(r'^supervisor/(?P<complaint_id>[0-9]+)/(?P<status>[0-9]+)/$', views.changestatussuper),
 
     url(r'^api/',include('applications.complaint_system.api.urls'))