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Add Appendix A as contact information #165

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Add Appendix A as contact information #165

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Add Contact Information
uvidyadharan Jan 10, 2023
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Merge branch 'main' into contact
uvidyadharan Feb 27, 2023
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83 changes: 83 additions & 0 deletions docs/source/contact/contact.rst
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Contact Us
======================

:doc:`Game Forum Q&A </game_specific_resources/ftcqa/ftcqa>`
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The Game Q&A is already referenced in the header. It should not be repeated here.

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@texasdiaz texasdiaz Jan 11, 2023 •
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Normally I would agree, but this "Contact Us" page is a compilation of all the ways a team can Contact FIRST and ways that FIRST communicates to teams. I agree that we should not merely link to the Q&A, but we should link to our internal Q&A page here:
http://ftc-docs.firstinspires.org/game_specific_resources/ftcqa/ftcqa.html

EDIT: I like the idea of splitting this info up into two pages, I can agree with that.

--------------------------------------------------------------

Anyone may view questions and answers within the *FIRST\ ®* Tech
Challenge game Q&A forum without a password. To submit a new
question, you must have a unique Q&A system user name and password
for your team.

Volunteer Forum
---------------

Volunteers can request access to role specific volunteer forums by
emailing FTCTrainingSupport@firstinspires.org. You will receive
access to the forum thread specific to your role.

:doc:`FIRST Tech Challenge Game Manuals </manuals/game_manuals/game_manuals>`
------------------------------------------------------------------------------


FIRST Headquarters Pre-Event Support
------------------------------------

| Phone: 603-666-3906
| Mon – Fri ~ 8:30am – 5:00pm
|
| `Firsttechchallenge@firstinspires.org <mailto:FTCTeams@firstinspires.org>`__

FIRST Tech Challenge Event On-Call Support
------------------------------------------

The on call event support number is available for event personnel only.
Please **do not** call these numbers if you are a team looking for a
ruling, a decision, or assistance. We trust that you will not misuse
this resource\ *.*

Day of event robot control system and scoring system support:
603-206-2450

All other day of event support: 603-206-2412

FIRST Websites
--------------

`FIRST Homepage <http://www.firstinspires.org>`_ –

`FIRST Tech Challenge
Page <http://www.firstinspires.org/robotics/ftc>`__ – For everything
*FIRST* Tech Challenge.

`FIRST Tech Challenge Volunteer
Resources <http://www.firstinspires.org/node/5146>`__ – To access
public volunteer manuals.

`FIRST Tech Challenge Event
Schedule <http://www.firstinspires.org/team-event-search>`__ – Find
*FIRST* Tech Challenge events in your area.

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None of this is contact information. As such it doesn't belong on a contact page. The "for everthing FTC" url should go on the About page.

We don't have a volunteer section on ftc-docs yet. When we do that would be the appropriate place for the volunteer related URL.

Events search should not link to the team-event-search. Event search should always link to ftc-events. Team search should go on the FAQ page.

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None of this is contact information. As such it doesn't belong on a contact page.
The "for everything FTC" url should go on the About page.

I agree.

We don't have a volunteer section on ftc-docs yet. When we do that would be the
appropriate place for the volunteer related URL.

Agreed.

Events search should not link to the team-event-search. Event search should
always link to ftc-events. Team search should go on the FAQ page.

Agreed.

FIRST Tech Challenge Social Media
---------------------------------

`FIRST Tech Challenge Twitter Feed <https://twitter.com/FTCTeams>`__
- If you are on Twitter, follow the *FIRST* Tech Challenge Twitter
feed for news updates.
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Twitter/Facebook/YouTube should all use the standard row of icons to represent the fact that the organization participates in social media. It is not at all necessary to suggest to people that they "follow" any particular social media account. Everyone knows how these things work these days. We should let them choose for themselves whether or not they want to follow our accounts.


`FIRST Tech Challenge Facebook
page <https://www.facebook.com/FTCTeams>`__ - If you are on Facebook,
follow the *FIRST* Tech Challenge page for news updates.

`FIRST Tech Challenge YouTube
Channel <https://www.youtube.com/user/FIRSTTechChallenge>`__ –
Contains training videos, game animations, news clips, and more.

`FIRST Tech Challenge
Blog <http://firsttechchallenge.blogspot.com/>`__ – Weekly articles
for the *FIRST* Tech Challenge community, including outstanding
volunteer recognition!

`FIRST Tech Challenge Team Email
Blasts <http://www.firstinspires.org/node/4311>`__ – contain the most
recent *FIRST* Tech Challenge news for teams.
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The blog and newsletter are consumption resources, not contact resources. They'd be better referenced in a media sidebar category? Would that media sidebar perhaps also contain the Twitter/Faceback/YouTube references?

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The blog and newsletter are consumption resources, not contact resources.
They'd be better referenced in a media sidebar category? Would that media
sidebar perhaps also contain the Twitter/Faceback/YouTube references?

I don't like the term "media", but maybe I can warm up to this idea. Maybe a section called "Blogs / Blasts / Socials" that has this information. So our menu would look like this:

image

-Danny