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Message is not formatted properly in newDot when sent via email #6640

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mvtglobally opened this issue Dec 8, 2021 · 5 comments
Closed

Message is not formatted properly in newDot when sent via email #6640

mvtglobally opened this issue Dec 8, 2021 · 5 comments

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@mvtglobally
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mvtglobally commented Dec 8, 2021

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Action Performed:

  1. Reply to a chat via email with bold, italics and strikethrough text

Expected Result:

The message should be receive in newDot properly.

Actual Result:

The message isn't received in newDot properly. Message received as text without bold, italics and strikethrough.
Bold, italics and strikethrough. works good when sent message in chat.

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Web

**Version Number:v1.1.18-3
**Reproducible in staging?:Y
**Reproducible in production?:Y
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation
Discovered when testing #6582

image

Expensify/Expensify Issue URL:
**Issue reported by:Applause
Slack conversation:

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@mvtglobally mvtglobally added AutoAssignerTriage Auto assign issues for triage to an available triage team member Engineering Daily KSv2 labels Dec 8, 2021
@MelvinBot
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Triggered auto assignment to @marcaaron (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@MelvinBot
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Triggered auto assignment to @CortneyOfstad (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.

@MelvinBot MelvinBot removed the AutoAssignerTriage Auto assign issues for triage to an available triage team member label Dec 8, 2021
@parasharrajat
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parasharrajat commented Dec 8, 2021

I think you need to use Gmail formatting instead of MD while composing a message. Thus IMO not a valid issue.

@marcaaron
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Yeah, I'm not sure if I agree with the premise of this issue. Markdown support will depend on the email client. So it would be really unusual for someone to try and use it there. We should however convert regular html formatting applied in emails to markdown if we can. But that's a different case.

@marcaaron marcaaron removed their assignment Dec 8, 2021
@chiragsalian
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I think you need to use Gmail formatting instead of MD while composing a message. Thus IMO not a valid issue.

Yup. The formatting only works with Gmail formatting when composing an email. So yeah we can close out this issue.

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