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@Dalje-et Dalje-et commented Oct 3, 2025

What does this PR do? What is the motivation?

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@Dalje-et Dalje-et requested a review from a team as a code owner October 3, 2025 12:07
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github-actions bot commented Oct 3, 2025

@iadjivon iadjivon added the WORK IN PROGRESS No review needed, it's a wip ;) label Oct 3, 2025
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iadjivon commented Oct 3, 2025

Hi there, I am adding the work in progress label here since the title mentions WIP.
Once this is ready for review, please remove the WIP in the title and we will take a look!
Thanks!

@Dalje-et Dalje-et changed the title [WIP] Off-board On-Call Team and User guide Off-board On-Call Team and User guide Oct 7, 2025
@Dalje-et Dalje-et removed the WORK IN PROGRESS No review needed, it's a wip ;) label Oct 7, 2025
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Dalje-et commented Oct 7, 2025

Done @iadjivon :)

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Hi @Dalje-et looks good, I have a few suggestions and then the links need defined within the page, let me know when this is ready for re-review!


### Remove user notification preferences

If the user is still part of your organisation you can ask them to remove their Notification Preferences in their On-Call profile by visiting On-Call > Settings > My On-Call Profile.
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Suggested change
If the user is still part of your organisation you can ask them to remove their Notification Preferences in their On-Call profile by visiting On-Call > Settings > My On-Call Profile.
If the user is still part of your organization you can ask them to remove their Notification Preferences in their On-Call profile by visiting **On-Call > Settings > My On-Call Profile**.


As an admin, you can also take care of it yourself by visiting On-Call > Settings > Notification Preferences. Find the right user and remove their notification preferences whenver needed. You will need the "On-Call Admin" permission to perform this.

**Note**, Notification Preferences make a user pageable and therefore billable. Having only contact methods (e.g. push notifications) defined is a non-billable action and won't incur charges.
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Suggested change
**Note**, Notification Preferences make a user pageable and therefore billable. Having only contact methods (e.g. push notifications) defined is a non-billable action and won't incur charges.
**Note**, Notification Preferences make a user pageable and therefore billable. Having only contact methods (for example, push notifications) defined is a non-billable action and won't incur charges.


If the user is still part of your organisation you can ask them to remove their Notification Preferences in their On-Call profile by visiting On-Call > Settings > My On-Call Profile.

As an admin, you can also take care of it yourself by visiting On-Call > Settings > Notification Preferences. Find the right user and remove their notification preferences whenver needed. You will need the "On-Call Admin" permission to perform this.
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Suggested change
As an admin, you can also take care of it yourself by visiting On-Call > Settings > Notification Preferences. Find the right user and remove their notification preferences whenver needed. You will need the "On-Call Admin" permission to perform this.
As an admin, you can also manage this yourself by navigating to **On-Call > Settings > Notification Preferences**. Find the appropriate user and remove their notification preferences as needed. You will need the "On-Call Admin" permission to perform this.

## Further reading

{{< partial name="whats-next/whats-next.html" >}}

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I noticed you have links here to on-call pages and rbac but don't see them defined within the page, can you add them in where needed ? thanks!

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3 participants