Authentication failed

[Tom-S183]

Console keeps spamming this message:
2024-05-13 12:13:48 [!] Authentication failed.
2024-05-13 12:13:48 [!] Please make sure that your Username and Password is correct.
2024-05-13 12:13:48 Failed to bring up VPN :(
2024-05-13 12:13:48 Device "proton0" does not exist.
2024-05-13 12:13:53 There is already a VPN connection running.
2024-05-13 12:13:53 Terminating previous connection...
2024-05-13 12:13:53 Connecting to NL#256 via UDP...
2024-05-13 12:13:53 [!] Authentication failed.
2024-05-13 12:13:53 [!] Please make sure that your Username and Password is correct.
2024-05-13 12:13:53 Device "proton0" does not exist.

I am sure the credentials are correct. I used my normal ProtonVPN login and the OpenVPN / IKEv2 credentials. Both didn't work.

Here is the command I used:

docker run -d --device=/dev/net/tun --cap-add=NET_ADMIN -v /etc/localtime:/etc/localtime:ro -p 8888:8080 -e PVPN_USERNAME=user -e PVPN_PASSWORD=pass --name proton-privoxy walt3rl/proton-privoxy

[Cyber-Broccoli]

Same issue on my side. Tried to run protonvpn init but it did not fix the issue.

[taconi]

+1

[kilbouri]

Make sure you've read this: #44

I just had this exact issue, because I misunderstood the docs. You can find the credentials you're supposed to give under the "Account" tab in your ProtonVPN dashboard.

[Cyber-Broccoli]

On my side, it was a DNS issue from inside my docker. Solved.

[LakshayZoof]

If you are on the free tier make sure to specify that in the docker compose file
- PVPN_TIER=0

[mooleshacat]

One other thing to note specific to proton, I have noticed with using 4 containers (plus my desktop/mobile) making 6 connections, I only have 4 connections left.

I had an issue where I was restarting containers too fast, and that temporarily adds 1 connection to your account. In my case I was adding 4 each time I restarted all my containers, easily putting me over limit. I am not sure how long until the stale connection falls off.

So if you have 4 containers, I would not restart them or change servers too often, as you can hit your limit of 10 and then they fail to authenticate and/or kick off your desktop/mobile clients.

Personally I keep 4 connections spare in case I need a new server or reboot container.