Ring-mqtt can't find shared locations

[mrBertu]

In my Ring account I have only a shared location with a guest key from a ring intercom. Once I have configured the add-on and start it in the log says:

2024-11-29T10:39:50.579Z ring-mqtt The Ring account which you used to generate a refresh token does not have any associated locations. Please use an account that has access to at least one location.

I'm missing something or it's not possible to find and control shared locations?

[tsightler]

I have no idea what a guest key is, or how shared devices work as I don't own an intercom, however, what I will say is that, in general, a device must be fully accessible to the shared account to truly count as a shared device. Do you see the intercom in the list of devices in the Ring app?

[mrBertu]

No, I only see the shared key. My father is the owner of the intercom and he shares only de "key" to open the door. I don't see the device, in the shared location I only see the key. Anyway, I just signed in with my father credentials and then I have full access.

Thank you

[SebOM]

Hi,

I have the same problem

2025-02-12T16:31:47.021Z ring-mqtt MQTT connection established, processing Ring locations...
2025-02-12T16:31:49.129Z ring-mqtt WARNING - Unhandled Promise Rejection
2025-02-12T16:31:49.129Z ring-mqtt The Ring account which you used to generate a refresh token does not have any associated locations.  Please use an account that has access to at least one location.
2025-02-12T16:31:49.130Z ring-mqtt Error: The Ring account which you used to generate a refresh token does not have any associated locations.  Please use an account that has access to at least one location.

But i use the owner