From 8994228f10310ed38faf8942b74c727af9cf9e4e Mon Sep 17 00:00:00 2001 From: Liz Kane <68755692+lizkane222@users.noreply.github.com> Date: Thu, 25 Jul 2024 15:10:03 -0700 Subject: [PATCH 1/2] Update index.md Audience CSV Download update --- src/engage/audiences/index.md | 5 ++++- 1 file changed, 4 insertions(+), 1 deletion(-) diff --git a/src/engage/audiences/index.md b/src/engage/audiences/index.md index 051ebd7eda..28320863ad 100644 --- a/src/engage/audiences/index.md +++ b/src/engage/audiences/index.md @@ -232,7 +232,10 @@ Once Segment generates the CSV, you can download the file directly. You'll recei Note the following limits for the CSV downloader: - You can't download more than one CSV for the same audience at the same time. -- You can only generate one CSV every five minutes. +- You can only generate one CSV every five minutes. +- Each CSV represents a snapshot at a given point in time that references the data from the audience's most recent computational run. This applies to both Realtime and Batch audiences, as the CSV is not updated in realtime. To locate the snapshot's given point of time, click on the Download CSV button, and the pop-up modal will contain an information icon ℹ️, which when hovered over will reveal the snapshot's details. + - ![CSV Snapshot details](https://github.com/user-attachments/assets/b7af772a-2ba7-4411-ba95-a913992f10ae) + > info "" > Generating a CSV can take a substantial amount of time for large audiences. After you generate the CSV file, leave the modal window open while Segment creates the file. (If the audience recalculates between when you click Generate and when you download the file, you might want to regenerate the file. The CSV is a snapshot from when you clicked Generate, and could be outdated.) From 4d24706960a3466b1205320c91529e8c59559950 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Tue, 30 Jul 2024 14:04:15 -0400 Subject: [PATCH 2/2] minor rewording --- src/engage/audiences/index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/audiences/index.md b/src/engage/audiences/index.md index 28320863ad..1e5eb1e0dc 100644 --- a/src/engage/audiences/index.md +++ b/src/engage/audiences/index.md @@ -233,7 +233,7 @@ Once Segment generates the CSV, you can download the file directly. You'll recei Note the following limits for the CSV downloader: - You can't download more than one CSV for the same audience at the same time. - You can only generate one CSV every five minutes. -- Each CSV represents a snapshot at a given point in time that references the data from the audience's most recent computational run. This applies to both Realtime and Batch audiences, as the CSV is not updated in realtime. To locate the snapshot's given point of time, click on the Download CSV button, and the pop-up modal will contain an information icon ℹ️, which when hovered over will reveal the snapshot's details. +- Each CSV represents a snapshot at a given point in time that references the data from the audience's most recent computational run. This applies to both real time and batch audiences, as the CSV is not updated in real time. To locate the snapshot's given point of time, click on the Download CSV button, and the popup modal will contain an information icon ℹ️, which when hovered over will reveal the snapshot's details. - ![CSV Snapshot details](https://github.com/user-attachments/assets/b7af772a-2ba7-4411-ba95-a913992f10ae)