diff --git a/miio/vacuum_cli.py b/miio/vacuum_cli.py
index 8d64fc024..8980f7d6c 100644
--- a/miio/vacuum_cli.py
+++ b/miio/vacuum_cli.py
@@ -393,10 +393,14 @@ def map(vac: miio.Vacuum):
 @pass_dev
 def info(vac: miio.Vacuum):
     """Return device information."""
-    res = vac.info()
+    try:
+        res = vac.info()
 
-    click.echo("%s" % res)
-    _LOGGER.debug("Full response: %s", pf(res.raw))
+        click.echo("%s" % res)
+        _LOGGER.debug("Full response: %s", pf(res.raw))
+    except TypeError:
+        click.echo("Unable to fetch info, this can happen when the vacuum "
+                   "is not connected to the Xiaomi cloud.")
 
 
 @cli.command()