Fatal Error upon fresh Windows 10 64-bit download from Latest Nightly 2023-12-01 build

[ShahAKahn]

Describe what you were doing

I downloaded the .zip file from the 'Latest Nightly Release' part of the Downloads section of Ruffle.rs website and the program keeps crashing with or without loading a .swf or any flash file into it. Yes , it happens immediately upon opening Ruffle just like n0samu asked on issue/ticket #13021 from Jacianto (whom never bothered to reply >.>) . I download all the previous builds , whether 32 or 64 bit , and I am getting the exact same error message .

P.S : I am writing this as the program automatically led me to this page so I wanted to write a report as this was so straightforward . Take your time to resolve this . No hurry , no worry :3

What does the crash message say?

panicked at C:\Users\runneradmin.cargo\git\checkouts\wgpu-53e70f8674b08dd4\fb4f9c5\wgpu\src\backend\direct.rs:3056:5:
wgpu error: Validation Error

Caused by:
In Queue::write_buffer_with
Parent device is lost

panicked at C:\Users\runneradmin.cargo\git\checkouts\wgpu-53e70f8674b08dd4\fb4f9c5\wgpu\src\backend\direct.rs:3056:5:
wgpu error: Out of Memory ( when I tried to run it using 'Run as Administrator' )

Ruffle Version

0.1.0-nightly (656d41f 2023-11-30)

Affected platform

Desktop app

Operating system

Windows 10.0.17134 (Windows 10 Pro) [64-bit]

Additional information

No response

[n0samu]

Hi, what video card do you have?

[ShahAKahn]

Hello :) . Integrated Graphics 4400 . Ancient . I know :/

[n0samu]

Yes, that would be the reason. You can try using the Ruffle Web Demo instead.

[torokati44]

You could also try switching graphics backends by adding the -g dx11 command line arguments.

[n0samu]

No, Ruffle does not support DX11

[torokati44]

Oooh, sorry, I'm not up to date on our Windows situation. There is still vk and dx12 to try. And hopefully soon (#13732) gl too.
Until then, another thing you can try is making sure you have the latest graphics drivers for that GPU.

[n0samu]

Honestly such an old card is hopeless, web demo might be ok but will definitely be slow. I suggest just downloading the Flash projector

[ShahAKahn]

Excellent. Both options , https://ruffle.rs/demo/ and the Flash projector, worked as-is. Could you either sticky this thread or add a short note about this on Ruffle website (or anywhere you see fit) please? It would help people to know workarounds. Thank you :))

P.S: Adding the '-g dx11' to Target made it do nothing and adding '-g dx12' gave the exact same 'Out of Memory' error as mentioned initially.

[torokati44]

Both options worked as-is.

I'm glad! But exactly which options do you mean? 😅

[n0samu]

They meant the Ruffle Web Demo and the Flash projector