Important delays

[evrenkiefer]

We have installed and tested BP Reply by Email on our testing environment with an e-mail provided by our registrar and then with a GMail account. We, of course, have BP 1.7 and WP 3.5.2.

Whenever there's a new activity on the site, the e-mail goes out immediately. However, replies take sometimes up to six hours to appear on the site and in the other group members' inboxes. This delay is annoying and prevents us from putting this feature in production. Do you have an idea what causes the problem? Is it our particular setup, GMail, or the plugin?

Any piece of insight would greatly help us. We would love to use your plugin in production as soon as possible.

[r-a-y]

Short answer: If you're on a shared host, you will need to drop your "Keep Alive Connection" limit to a very low interval like 1 or 2 minutes.

Long answer: Read this -
https://github.com/r-a-y/bp-reply-by-email/wiki/Troubleshooting-Guide#i-replied-to-a-rbe-email-but-it-hasnt-posted-on-my-site-yet-

Follow all the points listed there and report back.

[evrenkiefer]

It does work much better with shorter "Keep Alive Connection" limits, thanks a lot for your answer.