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Account recovery

ID: SAT1003

Tactics

  • Lateral Movement

Summary

Most SaaS apps allow accounts to be recovered via email. This can be through the use of forgotten password functionality via the directly registered email address or via a secondary recovery email address.

This presents an opportunity for an adversary to laterally move to other SaaS apps if they have gained access to a user’s mailbox and then triggering an account recovery process.

While this may alert the user through the appearance of password reset emails, a variety of other techniques, such as mail rules or automations, can be used to capture the emails. The adversary can then delete emails automatically before the user sees them.

Examples

References