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Login not working on Mac #13757

Closed
2 tasks done
Kai360-dot opened this issue Dec 14, 2024 · 6 comments
Closed
2 tasks done

Login not working on Mac #13757

Kai360-dot opened this issue Dec 14, 2024 · 6 comments

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@Kai360-dot
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Description of the bug

When trying to login into the prusa account from Mac via prusa slicer the login window doesn't open.
Login from within is currently not possible.

Project file & How to reproduce

Screenshot 2024-12-14 at 15 34 00

Checklist of files included above

  • Project file
  • Screenshot

Version of PrusaSlicer

2.9.0-beta1

Operating system

MacOS 15.1.1

Printer model

Prusa MK4

@JohnOCFII
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If you downloaded the Beta more than 10 hours ago, it is likely this issue: #13750 (comment)

Prusa Research has re-uploaded a fixed Mac Beta version. Grab a fresh download and try again.

@olsonjj
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olsonjj commented Dec 15, 2024

Same issue here in both the released 2.8.1 and in latest 2.9.0 beta. I try to log into my Prusa Connect from Prusa Slicer and nothing happens, then beach ball of death. My only option is to force quit the app. I've restarted my computer to verify and still doesn't work.

I'm also running Mac OS 15.1.1 so maybe there is commonality here.

[updated] -- updated to latest Mac OS 15.2 and still same issues.

@olsonjj
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olsonjj commented Dec 15, 2024

If you downloaded the Beta more than 10 hours ago, it is likely this issue: #13750 (comment)

Prusa Research has re-uploaded a fixed Mac Beta version. Grab a fresh download and try again.

The linked issue is crashing on upload. The issue that @Kai360-dot is seeing and myself is inability to log in.

@olsonjj
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olsonjj commented Dec 15, 2024

@Kai360-dot - mine is just working again. I'm guessing there was a fix on the PrusaConnect side.

@Kai360-dot
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Author

Yeah it got fixed! Thanks a lot!

@kubispe1
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Collaborator

Thanks for confirmation. here is my comment to the situation: #13758 (comment)
Sorry for the inconvenience.

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4 participants