diff --git a/content/800-data-platform/600-classic-projects/100-platform/850-billing/02-plans-and-quotas.mdx b/content/800-data-platform/600-classic-projects/100-platform/850-billing/02-plans-and-quotas.mdx deleted file mode 100644 index 5c49717f37..0000000000 --- a/content/800-data-platform/600-classic-projects/100-platform/850-billing/02-plans-and-quotas.mdx +++ /dev/null @@ -1,101 +0,0 @@ ---- -title: 'Plans and quotas' -metaTitle: 'Plans and quotas' -metaDescription: 'The Prisma Data Platform provides a set of project-based plans (billed monthly) with quotas for the number of collaborators and environments per project, as well as a quota for the usage of the Data Proxy (in CPU milliseconds) per project.' ---- - - - -The Prisma Data Platform provides a set of project-based plans (billed monthly) that include quotas for: - -- number of collaborators per project -- number of environments per project -- Data Proxy usage (in CPU milliseconds) per project - - - -## About plans and quotas - -Plans in the Prisma Data Platform are designed with the goal to help you scale your projects as the need for team members, environments, and Data Proxy usage grows. - -To support this flexibility, a _plan_ applies to a single project. - -We want to give you the option to create projects freely and you can then decide which project you want to upgrade to a paid plan. You can have many Prisma projects and you can decide to upgrade only specific ones to a paid plan. - - - -**Account-wide plans**

-The notion of an account-wide plan that covers multiple projects or provides access to specific features does not exist in the Prisma Data Platform.
- - - -## Starting plan for projects - -All projects created or added to the Prisma Data Platform start on the [**Free**](#strongfreestrong-plan) plan. - -## Free plan - -The **Free** plan is suitable as a project playground for any project before it reaches the phase of scaling to a mature Prisma application that requires more resources to scale. - -If you started using the Prisma Data Platform after the announcement of its General Availability on June 16th, 2022, any Prisma projects that you created or added run on the **Free** plan. - -- Quota of 3 team members -- Quota of 2 environments -- Quota of 3,000,000 CPU milliseconds of Data Proxy usage per project -- 16 query engines to process your application's queries -- Supported team member roles - - Admin only - -## Scale plan - -When your Prisma project scales and you need to ensure a significant amount of Data Proxy usage for connection pooling and optimization, you can upgrade to the **Scale** plan. - -- Quota of 5 team members -- Quota of 5 environments -- Quota of 30,000,000 CPU milliseconds of Data Proxy usage per project -- 16 query engines to process your application's queries -- Supported team member roles - - Admin - - Collaborator - - Developer - - Viewer - -## Enterprise plan - -When you want to manage enterprise-level Prisma projects with an a flexible number of team members, environments, query engines, and Data Proxy usage, you can purchase the **Enterprise** plan for your projects. - -- Custom number of team members -- Custom number of environments -- Custom number of query engines -- Custom amount of Data Proxy usage -- Supported team member roles - - Admin - - Collaborator - - Developer - - Viewer - - - -To purchase the **Enterprise** plan for your projects, [contact Sales](https://prisma103696.typeform.com/to/D91R9T4i?typeform-source=cloud.prisma.io). - - - -## Quotas - -### Quotas for team members and environments - -- You can add as many team members and environments as needed to a project. -- For each additional team member and environment that exceeds the quota, we bill at a fixed price based on the plan. -- When you add a team member or environment that exceeds the quota, we first bill you with a pro-rated amount until the end of the current month. The additional, pro-rated amount appears in the invoice for next month. -- After that, we bill you monthly at the fixed price per collaborator or environment for your plan. -- If at any point during the current month you remove any previously added collaborators or environments from the monthly quota, we issue a refund for any unused time in the invoice for the next month. - -### Quotas for the Data Proxy - -- Each plan includes specific Data Proxy CPU usage quotas which reset at the beginning of every month. -- The **Free** plan has a hard limit of monthly Data Proxy CPU usage. -- If a project reaches the quota limit on the **Free** plan, we will pause your project until the beginning of next month, when the Data Proxy CPU usage quota resets. -- We will send notifications in advance before your project reaches the quota limit, so that you have time to consider upgrading to a paid plan to avoid service interruptions. -- On the **Scale** and **Enterprise** plans, the Data Proxy usage quota is unlimited (no hard limits). Both plans include an initial quota of Data Proxy usage and additional usage exceeding the quota is billed on a monthly basis. -- On the **Scale** and **Enterprise** plans, Data Proxy usage is unlimited (no hard limits). Both plans include an initial quota of free Data Proxy usage; additional usage exceeding the quota is billed on a monthly basis. -- We do not issue refunds for unused Data Proxy CPU usage quotas. diff --git a/content/800-data-platform/600-classic-projects/100-platform/850-billing/04-manage-plans.mdx b/content/800-data-platform/600-classic-projects/100-platform/850-billing/04-manage-plans.mdx deleted file mode 100644 index 45e9dd4754..0000000000 --- a/content/800-data-platform/600-classic-projects/100-platform/850-billing/04-manage-plans.mdx +++ /dev/null @@ -1,152 +0,0 @@ ---- -title: 'Manage plans' -metaTitle: 'Manage plans' -metaDescription: 'You can upgrade to a paid plan to increase the Data Proxy usage and the number of team members and environments that you can add to your project. If you no longer need a paid plan for a project, you can always downgrade.' ---- - - - -Each project you create in the Prisma Data Platform starts on the **Free** plan. - -While the **Free** plan allows you to create your proof-of-concept or iterate on the first development phases of your Prisma project, it does so with a few limitations. Based on that, you might want to upgrade to a paid plan in a number of scenarios. - -- You want to have more team members on your project than the **Free** plan allows. -- You need specific roles for team members (**Viewer**, **Developer**, **Collaborator**). -- You want to have more environments than the **Free** plan allows. -- You exceeded or are concerned about exceeding the Data Proxy usage quota in the **Free** plan. - - - -**Available plans**

-See [Plans and quotas](./plans-and-quotas) for descriptions of all plans available in the Prisma Data Platform. - - - - - -## Considerations and prerequisites - -Only project owners (creators) can upgrade a project to a paid plan. - -## Upgrade to Scale plan - -If you have a project in the Prisma Data Platform that is currently on the **Free** plan, and you want to increase the quota of environments, team members, and the Data Proxy CPU usage, you can do so by upgrading to the **Scale** plan. - -**Steps** - -1. Go to the [_Billing_](https://cloud.prisma.io/billing) page or click your profile icon and select **Manage billing**. - - Prisma Data Platform - Open Billing - -2. Click **Manage plan** for the project you want to upgrade. -3. Select the **Scale** plan and click **Review Details**. -4. Click **Pay Now and Upgrade**. - -**Result** - -Your project is now upgraded to the **Scale** plan. - -## Upgrade to Enterprise plan - -An **Enterprise** plan can be custom-made and allows teams of all sizes to establish the number of environments and collaborators needed, as well as benefit from a custom amount of Data Proxy CPU usage that makes the most sense for a Prisma project. - -**Steps** - -1. Go to the [_Billing_](https://cloud.prisma.io/billing) page or click your profile icon and select **Manage billing**. - - Prisma Data Platform - Open Billing - -2. Click **Manage plan** for a project you want to upgrade. -3. Select the **Enterprise** plan and click **Contact Sales**. - -**Result** - -You are redirected to chat with a representative. - -We are eager to learn what is the best Prisma Data Platform usage that will help you develop a successful project with Prisma. - -## Downgrade to Free plan - -If the **Scale** plan no longer makes sense for a project, you can downgrade the project to the **Free** plan. - - - -**Note**:

- -If you need to downgrade a project that is on the **Enterprise** plan, [contact Support](/data-platform/classic-projects/contact-support). - - - -Downgrading to the **Free** plan includes a number of changes to your project. - -- If you have more team members or environments than are included in the quota on the **Free** plan, you must reduce the number of existing team members or environments. -- The Data Proxy CPU usage changes to the hard limit included with the **Free** plan. -- All team members receive the Admin role. The roles Viewer, Collaborator, and Developer are not available on the **Free** plan. - -When you downgrade a project to the **Free** plan, we will issue a refund for the remaining time until the end of the month for which you still have unused overages on extra team members or environments. - -For example, if on the **Scale** plan you have one extra member the overage for which you have pre-paid at the beginning of the month, for the remainder of the current month on that overage we will give you a refund. - -If your project has Data Proxy CPU milliseconds overages until the downgrade, the invoice for your next month will include the charges for those. - -**Prerequisites** - -Learn about the [**Free** plan](./plans-and-quotas#strongfreestrong-plan) and the quotas that it includes for team members, environments, and Data Proxy CPU usage. - -**Steps** - -1. Go to the _[Billing](https://cloud.prisma.io/billing)_ page or click your profile icon and select **Manage billing**. - - Prisma Data Platform - Open Billing - -2. Under _Your projects_, click **Manage plan** for the project that you want to downgrade. -3. Select the **Free** plan and click **Downgrade**. - - Prisma Data Platform - Manage project plan - Select Free plan and click Downgrade - -4. Click **Confirm downgrade** if the number of collaborators or environments on your project does not exceed the quotas on the [**Free** plan](./plans-and-quotas#strongfreestrong-plan). -5. If on your project you have more collaborators or environments than are included in the quotas on the [**Free** plan](./plans-and-quotas#strongfreestrong-plan), decide how to handle each overage. - - 1. Expand _Team members and_ select the allowed number of team members you want to keep on the project. - 2. Expand _Environments_ and do the same for the environments you want to keep on the project. - - - - **Note**

- - You cannot delete the default environment for a project.

- - If you want to delete the default environment, you must first assign one - of the other environments as the default. - - - -6. Click **Continue**. - - Prisma Data Platform - Manage project plan - Reduce members and environments to Free plan quotas - -7. Review the downgrade summary and click **Confirm downgrade**. - -**Result** - -A confirmation message indicates if your plan is successfully downgraded and the browser redirects to the _[Billing](https://cloud.prisma.io/billing)_ page. - -If you see an error message for an unsuccessful downgrade, [contact Support](/data-platform/classic-projects/contact-support). diff --git a/content/800-data-platform/600-classic-projects/100-platform/850-billing/05-invoices.mdx b/content/800-data-platform/600-classic-projects/100-platform/850-billing/05-invoices.mdx deleted file mode 100644 index 123b31e46e..0000000000 --- a/content/800-data-platform/600-classic-projects/100-platform/850-billing/05-invoices.mdx +++ /dev/null @@ -1,92 +0,0 @@ ---- -title: 'Invoices' -metaTitle: 'Invoices' -metaDescription: 'The Prisma Data Platform uses Stripe as the payments provider. Stripe issues and sends the monthly invoices when you have paid plan(s).' ---- - - - -The Prisma Data Platform uses [Stripe](https://stripe.com/) as the payments provider. Stripe issues and sends the monthly invoices when you have paid plan(s). - - - -## About invoices and billing cycle - -- Billing occurs on a monthly basis -- You are billed and receive invoices for each month on the 1st -- Each invoice bills upfront the usage until the end of that month -- If you have multiple projects on paid plans, you receive a separate invoice for each project -- The first invoice is typically at a pro-rated amount of the monthly plan price. This means that we bill you only for the period during which your project uses the paid plan during the first month. For example, if you purchase on the 16th, we calculate the amount from the 16th until the end of the month. - -## Invoice from initial plan purchase - -When you purchase the [**Scale** plan](./plans-and-quotas#strongscalestrong-plan) for the first time, you will receive an invoice that is at the pro-rated amount for the remainder of the month based on the purchase date. - - - -For example: - -- You purchase the **Scale** plan on the 16th of June -- We immediately bill you and issue an invoice with the pro-rated amount for the period June 16th to June 30th -- On July 1st, we bill you and issue an invoice with the full amount of the **Scale** plan - -![invoicing diagram](images/pdp-monthly-billing.png) - -## Invoices with overages and overage refunds - -Paid plans have an unlimited number of team members, environments, and usage of the Data Proxy, but **they do have quotas**. The quotas limit how many members and environments, and how much Data Proxy usage you can have within the price of the plan. - -When you **exceed any of these quotas, you are incurring overages** which we bill at the fixed price in the plan. If you remove the overage (only applies to team members and environments), we include a refund in the invoice on the 1st of next month for any time during which the overage did not apply. - -This section explains how overages are billed and refunded for unused team members and environments in your invoice. - - - -**Examples**

-The examples below are based on the **Scale** plan and contain calculations for illustration purposes only. - - - -### Overages on team members or environments - -The **Scale** plan has quotas of 5 team members and 5 environments. An example of an overage is when you add an additional 6th team member or a 6th environment to your project. - -- When you add team members or environments that become an overage, we do not bill you immediately -- The pro-rated amount for the overage until the end of the current month is added to the invoice for the following month -- A full amount of the overage is also added for the invoice for the following month - -Here is an example: - -- For June, you pay the invoice for the full month on the 1st of June -- On June 5th, you add a 6th team member -- The pro-rated (Jun 5 - Jun 30) charge for the 6th team member overage is added to the July invoice -- The charge for the 6th team member overage for the month of July is also added to the July invoice - -![team members overage diagram](./images/pdp-invoice-overage-team-member.png) - -### Refunds for removed overages of team members or environments - -If you go back to being within the plan quota by removing a team member that was in overage, in the invoice for the next month we include a refund for the unused time. - -For example: - -- Your purchased the **Scale** plan for a project on May 1st. -- The first invoice from May 1st covers the full **Scale** plan price for the entire month of May. -- You added a 6th team member on May 5th. -- The invoice from June 1st contains: - - calculated overage amount for 6th team member for May 5th to May 31st - - full month amount for the 6th team member for June 1st to June 30th -- You removed the 6th team member on June 17th. -- The invoice from July 1st contains a refund for the 6th team member not being in use from June 17th to June 30th. - -![team members refund diagram](./images/pdp-invoice-refund-team-member.png) - -### Overages on Data Proxy usage - -The **Scale** plan has a monthly quota of 30,000,000 CPU milliseconds. Overages begin when you exceed the 30,000,000 CPU milliseconds. The overages are billed at the fixed price of the **Scale** plan. - -![Data Proxy usage overages diagram](./images/pdp-invoice-data-proxy-overages.png) - -## Track overages on the Data Proxy usage - -Prisma Data Platform sends [automated email notifications](./data-proxy-usage) when your project reaches specific usage milestones. diff --git a/content/800-data-platform/600-classic-projects/100-platform/850-billing/06-data-proxy-usage.mdx b/content/800-data-platform/600-classic-projects/100-platform/850-billing/06-data-proxy-usage.mdx deleted file mode 100644 index cf484f3f58..0000000000 --- a/content/800-data-platform/600-classic-projects/100-platform/850-billing/06-data-proxy-usage.mdx +++ /dev/null @@ -1,35 +0,0 @@ ---- -title: 'Data Proxy usage notifications' -metaTitle: 'Data Proxy usage notifications' -metaDescription: 'Prisma Data Platform continuously monitors the Data Proxy usage of your projects and sends automated notifications to the email address of your GitHub account when your project reaches usage milestones.' -tocDepth: 3 ---- - - - -Prisma Data Platform continuously monitors the Data Proxy usage of your projects and sends automated notifications to the email address of your GitHub account when your project reaches usage milestones. - - - -## Milestones that trigger notifications - -Prisma Data Platform sends automated email notifications based on your project plan and the amount of Data Proxy usage you accumulate during any given month. - -- [Free plan](./plans-and-quotas#strongfreestrong-plan) - - Notifications at 50%, 75%, and 90% of Data Proxy usage from the included quota - - Notification for Data Proxy pause at 100% of Data Proxy usage from the included quota -- [Scale plan](./plans-and-quotas#strongscalestrong-plan) - - Notification at 90% of Data Proxy usage from the included quota - - Notification for overages at 100% of Data Proxy usage from the included quota - -Below you can see an example of an email notification when the Data Proxy usage reaches 50% on the Free plan. - -Example - Email notification when Data Proxy usage reaches 50% on Free or Early Adopter plan - -## Weekly notification of accrued overages - -When you start accruing overages during the month, Prisma Data Platform sends weekly email notifications summarizing the amount of overages over the past week. diff --git a/content/800-data-platform/600-classic-projects/100-platform/850-billing/07-payment-method-and-billing-information.mdx b/content/800-data-platform/600-classic-projects/100-platform/850-billing/07-payment-method-and-billing-information.mdx deleted file mode 100644 index 5d85f61d75..0000000000 --- a/content/800-data-platform/600-classic-projects/100-platform/850-billing/07-payment-method-and-billing-information.mdx +++ /dev/null @@ -1,125 +0,0 @@ ---- -title: 'Payment method and billing information' -navTitle: 'Payment method and billing information' -metaDescription: 'To upgrade your project to a paid plan, you must have a valid payment method. In the Prisma Data Platform, you manage your payment method from the Billing page. You can use the Billing information dialog to enter personal billing details or your company billing details.' -toc: true ---- - - - -To upgrade your project to a paid plan, you must have a valid payment method. In the Prisma Data Platform, you manage your payment method from the [Billing](https://cloud.prisma.io/billing) page. You can use the _Billing information_ dialog to enter personal billing details or your company billing details. - -In the Prisma Data Platform, you manage your payment method from the [Billing](https://cloud.prisma.io/billing) page. - - - -## Add a payment method - -To make your first payment in the Prisma Data Platform, add a supported debit or credit card as a payment method. - -**Steps** - -1. Go to the [Billing](https://cloud.prisma.io/billing) page. -2. Click **Add payment method**. -3. Enter your payment card details and click **Add payment method**. - -**Result** - -Your payment method is now available for future payments. - -## Update your payment method - -If you have previously added a payment method, you can update its details in cases such as reissued cards with a new expiry date. Or you can replace your old card details with those of the new one that was issued to you. - -**Steps** - -1. Go to the [Billing](https://cloud.prisma.io/billing) page. -2. Click **Update payment method**. -3. Enter your updated card details and click **Update payment method**. - -**Result** - -The details of your payment card are now updated. - -## Delete your payment method - -You can only delete your payment method if you do not have any active paid plans on any of your projects. - -**Steps** - -1. Go to the [Billing](https://cloud.prisma.io/billing) page. -2. Under _Payment method_, click the **Delete** button next to your payment method. -3. Click **Remove card**. - -**Result** - -Your payment method is now removed. - -## Personal billing information - -### Update your billing information - -The billing information is included in your monthly invoice for each project and you can control the information that appears in it from the **Update billing information** link on the **Billing** page. - -**Steps** - -1. Go to the [Billing](https://cloud.prisma.io/billing) page. -2. Click **Update billing information**. -3. Enter you billing information. - - | Billing info item | Required | - | --------------------- | -------- | - | Name / Company | Yes | - | Billing Email Address | No | - | Phone | No | - | City | No | - | Country | No | - | Line 1 | No | - | Line 2 | No | - | Postal code | No | - | State | No | - -4. Click **Save changes**. - -**Result** - -Your billing information will be included in the next invoice issued for your usage of the Prisma Data Platform. - -## Business billing information - -### Add a billing email address - -By default, you receive invoices on the email address of your GitHub account that you use to log in to the Prisma Data Platform. - -You can receive invoices to an additional email (such as your company email). - -**Steps** - -1. Go to the [Billing](https://cloud.prisma.io/billing) page. -2. Click **Update billing information**. -3. Add your company email address in the **Billing Email Address** text box. -4. Click **Save changes**. - -**Result** - -You will start receiving invoices to the billing email address in addition to the email address of your GitHub account. - -### Receive business invoices with a tax ID - -You can add your company tax ID for business invoices. - -**Steps** - -1. Go to the [Billing](https://cloud.prisma.io/billing) page. -2. Click **Update billing information**. -3. Fill out the billing information with your company details. -4. Add your business tax ID. - 1. Click **Add a Tax Id** at the bottom left. - 2. Select your tax type. - For example, **EU VAT**. - 3. Enter your tax number. -5. 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a/content/800-data-platform/600-classic-projects/100-platform/850-billing/index.mdx b/content/800-data-platform/600-classic-projects/100-platform/850-billing/index.mdx deleted file mode 100644 index 74f86daa44..0000000000 --- a/content/800-data-platform/600-classic-projects/100-platform/850-billing/index.mdx +++ /dev/null @@ -1,18 +0,0 @@ ---- -title: 'Billing' -metaTitle: 'Billing' -metaDescription: 'Billing' -toc: false ---- - - - -When you upgrade the plan of a project you have in the Prisma Data Platform, Prisma starts billing your project monthly based on the pricing for your project plan. - -In this section, you can find details about the available plans and general information about how billing works in the Prisma Data Platform. - - - -## In this section - - diff --git a/vercel.json b/vercel.json index 644db62db2..c2ffe27757 100644 --- a/vercel.json +++ b/vercel.json @@ -1718,6 +1718,10 @@ { "source": "/docs/data-platform/accelerate/testing", "destination": "/docs/data-platform/accelerate/evaluating" + }, + { + "source": "/docs/data-platform/classic-projects/platform/billing", + "destination": "https://www.prisma.io/pricing" } ] }