Notifications are not pushing while the app is running in background (only in Android 4.x devices)

[GopalakrishnanK]

Hi,
Initially i was testing my app in android 5.x(Lollipop) devices. I got all my notifications pushed successfully while my app is in background and foreground also. But when i run my app in android 4.x(Kitkat) devices it is receiving notifications only when my app is in foreground and it does not receives while my app is in background. Any suggestion please?

[macdonst]

@GopalakrishnanK Can you provide me the full payload you are sending to GCM?

[GopalakrishnanK]

@macdonst Please find my full payload which i'm sending to GCM.

{
message : "30% Offer on each buy!!!",
title: "Lifestyle Offer!!!!",
image : "notification",
notId : "b3c31373b4e09028161aebac7885e40e",
info: "Lifestyle Offer!!!!",
style: "picture",
picture: "http://36.media.tumblr.com/c066cc2238103856c9ac506faa6f3bc2/tumblr_nmstmqtuo81tssmyno1_1280.jpg",
summaryText: "30% Offer on each buy!!!",
collapse_key: "do_not_collapse",
foreground: true,
ad_id: "b3c31373b4e09028161aebac7885e40e"
}

Thanks.

[macdonst]

@GopalakrishnanK do you put that in data or notification?

[GopalakrishnanK]

@macdonst I'm putting it in "data" like following.

_msg = {
"data":{
message : "30% Offer on each buy!!!",
title: "Lifestyle Offer!!!!",
image : "notification",
notId : "b3c31373b4e09028161aebac7885e40e",
info: "Lifestyle Offer!!!!",
style: "picture",
picture: "http://36.media.tumblr.com/c066cc2238103856c9ac506faa6f3bc2/tumblr_nmstmqtuo81tssmyno1_1280.jpg",
summaryText: "30% Offer on each buy!!!",
collapse_key: "do_not_collapse",
foreground: true,
ad_id: "b3c31373b4e09028161aebac7885e40e"
}
}

Thanks!!!

[macdonst]

@GopalakrishnanK I will try and check on this as soon as I can load Android 4.x on a device. Might take until Wednesday.

[GopalakrishnanK]

@macdonst sure. Thanks.

[macdonst]

@GopalakrishnanK I installed Android 4.4. on my Nexus 5 and I can't reproduce this issue. I can receive messages when the app is in the foreground or background.

[GopalakrishnanK]

@macdonst Thanks. But can you please suggest me what could be possible reasons for this.? I'm confused. Anyways thanks for your help.

[macdonst]

@GopalakrishnanK can you run adb logcat and reproduce the issue? I'd like to see what the device says.

[GopalakrishnanK]

@macdonst Sure.
Thanks.

[GopalakrishnanK]

@macdonst thanks for your help. It is working now actually my problem is 4.x has problem with other plugin. I've fixed it.

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