BadZipfile: File is not a zip file

[AlexGreg]

Sometimes when I try to pull the subs it gives me this exception:

2014-11-18 07:46:47,775 (7f02a77fe700) : CRITICAL (agentkit:983) - Exception in the update function of agent named 'ItalianSubsAgent', called with guid 'com.plexapp.agents.thetvdb://269578?lang=en' (most recent call last): File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/agentkit.py", line 979, in _update agent.update(obj, media, lang, force) File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/ItalianSubsAgent.bundle/Contents/Code/__init__.py", line 322, in update subtitle = search_subtitle(name, filename, season, episode, tvdb_id) File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/ItalianSubsAgent.bundle/Contents/Code/__init__.py", line 277, in search_subtitle subtitle_contents = unzip(subtitle_contents, episode) File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/ItalianSubsAgent.bundle/Contents/Code/__init__.py", line 249, in unzip z = zipfile.ZipFile(bfr) File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/zipfile.py", line 766, in __init__ self._RealGetContents() File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/zipfile.py", line 807, in _RealGetContents raise BadZipfile, "File is not a zip file" BadZipfile: File is not a zip file

After some retries it downloads it correctly

[paolobernardi]

It should be an issue related to some API limits of ItalianSubs, I have to investigate it.
A workaround would be a try/retry block until the file is downloaded fine.

[AlexGreg]

yep. In fact, is what I am actually doing :-)