OpenStudio Application does not find EnergyPlus

[muh182]

Issue overview

One of my students has encountered a strange issue when trying to run a working model in the simulation tab. The application is not able to find E+.

Current Behavior

Here is the error message in the log file.

[16:16:36.252923 ERROR] :/ruby/2.5.0/gems/openstudio-workflow-2.0.0/lib/openstudio/workflow/util/energyplus.rb failed with Unable to find the EnergyPlus executable, :/ruby/2.5.0/gems/openstudio-workflow-2.0.0/lib/openstudio/workflow/util/energyplus.rb:55:in `find_energyplus'
:/ruby/2.5.0/gems/openstudio-workflow-2.0.0/lib/openstudio/workflow/util/energyplus.rb:131:in `call_energyplus'
:/ruby/2.5.0/gems/openstudio-workflow-2.0.0/lib/openstudio/workflow/jobs/run_energyplus.rb:63:in `perform'
:/rub

Expected Behavior

Just run the model

Steps to Reproduce

I cannot reproduce it on my computers. The model works fine on my computer.

Possible Solution

Details

Environment

Mac, but does not work on Windows using Parallels

Some images are also as follow:

[macumber]

Can you get us the directory that the model was saved in? Also the directory that OpenStudio Application is installed in? Did the student install all components of the OpenStudio Application?

[muh182]

Thanks @macumber. Here is the description:

On Mac, the model was saved on Desktop and different versions of OpenStudio are installed in the Applications as follow:

On Windows, OpenStudio is installed on the local C drive and have the same components installed. Here is the installed components:

[macumber]

So the issue occurs when running OpenStudio on Windows using Parallels on a Mac? The host machine is Mac and OpenStudio is installed on Mac, does the model run when OpenStudio is run on Mac? Does the error only occur when OpenStudio is running on Windows via Parallels?

[muh182]

That's correct. The host is on Mac with Parallels for Windows.

No, it does not run on any of the platforms. I can try to get more clarifications on this.

[macumber]

Any updates @muh182 ?

[muh182]

@macumber No, let's close this issue and I will open it if I know more about it.