You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Within Admin -> Orders -> Any Order Entity -> AvaTax (Sidebar)
Action "Export Logs for this order"
Expected Result:
Export of clear text of what happened with AvaTax and this order
Actual Result:
Exports SQL content
The issue:
How is this useful to any Magento Admin user? Your average order management user will likely not have any use for SQL export. This should be clear text output.
The text was updated successfully, but these errors were encountered:
Export Order Log feature was based on our support experience with our customers.
This feature was developed to improve our support.
With this detailed log we able to see exact data that customers have in their database.
You also could use admin -> Sales / Tax / AvaTax Logs screen to analyze logs in more convenient way.
I would recommend this is clarified a bit. You're providing the ability for any admin user to export order information (customer information) to their personal computers. Also, it provides no use to the end user. Sure, it might be great for your support, but it should be labeled as so.
I recommend:
Ability to turn off export of SQL via system config
Rename "Export Logs for this order" to "Avatax Support Logs"
Create a CSV or TEXT file of logs that are readable to the normal user.
Within Admin -> Orders -> Any Order Entity -> AvaTax (Sidebar)
Action "Export Logs for this order"
Expected Result:
Actual Result:
The issue:
How is this useful to any Magento Admin user? Your average order management user will likely not have any use for SQL export. This should be clear text output.
The text was updated successfully, but these errors were encountered: