Download fails at the end because of par-failure, but it works in SABnzbd

[d4k0]

Is there already an issue for your problem?

• I have checked older issues, open and closed

NZBGet Version

v24.4-stable

Platform

Windows

Environment

Device:
OS version: Windows 10 22H2 64-bit
CPU architecture: 64-bit
Includes libs or tool that apply: 7-Zip 24.07, UnRAR 7.10
Running in Docker: No

Current Behavior

I wanted to download something, which initially works without any problems. At the end NZBGet tries to perform a par-check, but according to the log there is a par-failure for some reason.

When I start the download with the same NZB file via SABnzbd, it finishes without error.

The strange thing is that when I verify the files downloaded from NZBGet with MultiPar and the PAR2 files, it tells me that all files are complete and no repair is necessary.

Expected Behavior

The par-check should run successfully and the download should be completed.

Steps To Reproduce

No response

Logs

Fri Nov 22 20:15:42 2024	INFO	Collection REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR completely downloaded
Fri Nov 22 20:15:42 2024	INFO	Queueing REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR for post-processing
Fri Nov 22 20:15:42 2024	INFO	Checking renamed files for REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR
Fri Nov 22 20:15:42 2024	INFO	Loaded par2-file REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR.par2 for par-rename
Fri Nov 22 20:15:42 2024	INFO	No renamed files found for REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR
Fri Nov 22 20:15:42 2024	INFO	Checking renamed archive files for REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR
Fri Nov 22 20:15:42 2024	INFO	No renamed archive files found for REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR
Fri Nov 22 20:15:42 2024	INFO	Requesting par-check for collection REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR without archive files
Fri Nov 22 20:15:42 2024	INFO	Checking pars for REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR
Fri Nov 22 20:15:42 2024	INFO	Verifying REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR\REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR
Fri Nov 22 20:15:42 2024	ERROR	Could not start par-check for REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR\REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR. Par-file: E:\Programme\Internet\Download\NZBGet\downloads\intermediate\REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR.#8\REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR.par2
Fri Nov 22 20:15:42 2024	WARNING	Skipping unpack for REMOVED_FOR_PRIVACY.S01E01.REMOVED_FOR_PRIVACY.5.1.UNTOUCHED.DUBBED.DL.EAC3.2160p.WEB-DL.DV.HDR.x265-TvR due to par-failure

Extra information

@dnzbk
I will send you the NZB file by e-mail.

[dnzbk]

Thanks for reporting this.
I'm aware of this issue caused by paths exceeding the 260-character limit on Windows and actively working on a fix.
Thank you for the NZB file.

[d4k0]

Thanks for investigating, I also suspected that the path might be too long due to the Windows limitation.

[d4k0]

I can confirm that it's working now. Thanks!