Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Historic not listing tickets with same sigla #16

Open
juanzapatac opened this issue Sep 10, 2018 · 0 comments
Open

Historic not listing tickets with same sigla #16

juanzapatac opened this issue Sep 10, 2018 · 0 comments

Comments

@juanzapatac
Copy link

I configured several services using same sigla (A for different services).
After I called 3 tickets I noticed that Painel Web did not show any historic ticket until I changed A for B and C, etc.

The reports shown correctly historic informations.

Probably the compare code to move a ticket to historic only is based in A + consecutive number (In my test we have 3 A1 tickets) and it shoud be compare with ticket number + service id, and service name shoul be presented beside or below the ticket number inside the historic column.
error-hitorial-mismo-id

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant