External Storage SMB - modified files do not sync or upload. #8978
Comments
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we tested another WebDAV client (CyberDuck) and the same issue exists. we restored the server to version 11 and verified that External Storage on SMB works as expected. |
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Same issue here. :( Debian Stretch 9.4 |
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Same issue here :-(
Please help! THX |
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just verified that this is STILL an issue in Nextcloud 12.0.7 |
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Still an issue with 13.0.2, PHP 7.2 on Ubuntu 18.04 |
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Using android client, files are copied, but not renamed. ending with a lot of *.ocTransferIdXXXXXXXXXX.part files. |
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I tried using the v11 icewind/smb/src/* files as a test, but it did not help. |
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Is there any update this issue? Ubuntu 16.04, Apache, PHP7 with php-smbclient. |
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this is STILL an issue in 12.0.9 and 13.0.4 |
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Hello, looking to move from owncloud to nextcloud. In a linux environment using samba shares. Wanted to chime in so I know when this bug is fixed. |
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@Orbital-Bit Is there any change in the error message? @icewind1991 said, that the 13.0.4 and 12.0.9 should have additional log output. (see #6454 (comment) but he only mentioned 12.0.5+) |
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@Orbital-Bit Your log entries look different: It looks like it can't open files. Could you check that |
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@Orbital-Bit Do you also have this error: |
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@MorrisJobke, i verified that the InvalidArgumentException.php file exists and has correct permissions set. the error does mention |
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@Orbital-Bit Could you explain a bit more detailed what you are doing? You have a SMB mount point and there you have a folder and in that folder you upload a file. Then you modify this file and get this error? |
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@MorrisJobke, basically yes. via Nextcloud Web users can create or upload a new file, and delete, rename, even edit existing files (txt). however when trying to upload a file with the same name, the override operation fails. via the Nextcloud Desktop sync client users can create new folder pair to sync and it will download files from the server, if a user creates a new file it will be uploaded. however when a user modifies a file the sync fails, under activity tab the files are reported as not synced because of a server error. i hope this makes sense. |
@icewind1991 Any idea what could cause this? |
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@Orbital-Bit You could also use the notify command to make the SMB server to push changes to Nextcloud: https://docs.nextcloud.com/server/13/admin_manual/configuration_files/external_storage/smb.html#smb-update-notifications |
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I remember fixing some issue related to overwrite not working recently, are you using the latest 13 maintenance release? |
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I have almost the same issue .. I can upload any File i want to my normal cloud storage. But as soon as i want to upload a file to my SMB External Storage it tells me: "Could not rename part file to final file". That's the only Message i get. Nextcloud Log:
I updadet everything recently. So my Ubuntu Version is 18.04 and my Nextcloud Version is 14.0 Stable. |
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any follow up on this ? i have the same issue now on a 14.03 |
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Are you also using a netapp with CIFS share ? |
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I have the problem with a synology nas and cifs share here. |
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I can check it tomorrow again but I think it was something with an option „signed SMB-Traffic“ that solved my Problem. I just had to activate this option and the upload was functioning perfectly. |
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i'm using a local filesystem nothing fency (ext4) and i only get the error when using the "group foldes" and share a file drop. If i share a file drop as a user, everything works as is should. |
@Lumm23 did you have a chance to check what setting you had to change? |
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Yes. It was the Signing Required Option:
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I do not use nextcloud but issue look similiar. When trying to copy or rename a file on CIFS mounted storage, I get no success. I found a clue as it could be CIFS cache. But when I switched cache to none, problem still existed. Another clue was to touch an empty file first and then rename original file to newly touched one. But this was also a fail. So finally I started using |
where is this option? is this on the server that hosts the SMB share? |
skjnldsv
added
the
0. Needs triage
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As the version of the software you've reported this for has reached end of life, I will close this ticket. If this is still happening after an upgrade to the latest version, feel free to reopen |
Steps to reproduce
3a. new files can be created, old files can be deleted
Expected behaviour
modified files should sync and upload
Actual behaviour
When manually uploading the file via browser user receives "internal server error"
When using the sync client on desktop the file gets a red icon, and in Activity under "Not Synced" tab Server replied with Internal Server Error
Server configuration
Operating system: Ubuntu 16.04
Web server: Apache 2
Database: MySQL 5.7.21
PHP version: 7.0.28
Nextcloud version: 12.0.6.1 AND 13.0.1
Updated from an older Nextcloud/ownCloud or fresh install: Updated from NC 11 where this worked as expected.
Where did you install Nextcloud from: nexcloud.com zip file
Signing status:
Signing status
``` No errors have been found. ```Nextcloud configuration:
Config report
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"Thumbs.db" ], "ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory", "updater.release.channel": "stable", "mail_from_address": "sync-service", "mail_smtpmode": "php", "mail_smtpauthtype": "LOGIN", "mail_domain": "somedomain.com" }, "apps": { "Object": { "enabled": "no" }, "activity": { "enabled": "yes", "installed_version": "2.5.2", "notify_email_calendar": "0", "notify_email_calendar_event": "0", "notify_email_calendar_todo": "0", "notify_email_comments": "0", "notify_email_favorite": "0", "notify_email_file_changed": "0", "notify_email_file_created": "0", "notify_email_file_deleted": "0", "notify_email_file_restored": "0", "notify_email_public_links": "0", "notify_email_remote_share": "0", "notify_email_shared": "0", "notify_email_systemtags": "0", "notify_setting_batchtime": "604800", "notify_setting_self": "1", "notify_setting_selfemail": "0", "notify_stream_calendar": "1", "notify_stream_calendar_event": "1", "notify_stream_calendar_todo": "1", "notify_stream_comments": "1", "notify_stream_favorite": "1", "notify_stream_file_changed": "1", "notify_stream_file_created": "1", "notify_stream_file_deleted": "1", "notify_stream_file_favorite": "0", "notify_stream_file_restored": "1", "notify_stream_public_links": "1", "notify_stream_remote_share": "1", "notify_stream_shared": "1", "notify_stream_systemtags": "1", "types": "filesystem" }, "activitylog": { "enabled": "no", "installed_version": "0.0.1", "types": "" }, "agreedisclaimer": { "cookieExpTime": "3", "cookieExpTimeIntv": "months", "disclaimerLayout": "", "disclaimerType": "gtc", "enabled": "no", "forcedExpDate": "", "installed_version": "1.0.0", "pdfFile": "false", "txtFile": "true", "types": "prelogin", "useCookie": "true" }, "announcementcenter": { "enabled": "no", "installed_version": "3.0.0", "types": "logging" }, "apporder": { "enabled": "yes", "hidden": "[\"\"]", "installed_version": "0.4.1", "ocsid": "174715", "order": "[\"\/apps\/files\/\",\"\",\"\/apps\/gallery\/\",\"\/apps\/audioplayer\/\",\"\/apps\/activity\/\",\"\/apps\/external\/1\",\"\/apps\/keeweb\/\"]", "types": "" }, "audioplayer": { "enabled": "yes", "installed_version": "2.2.5", "signed": "true", "types": "filesystem" }, "audios": { "enabled": "no", "installed_version": "1.2.5", "ocsid": "170562", "types": "" }, "backgroundjob": { "lastjob": "3149" }, "bruteforcesettings": { "enabled": "yes", "installed_version": "1.0.3", "types": "" }, "chat": { "backend_xmpp_enabled": "", "enabled": "no", "installed_version": "0.4.0.0", "ocsid": "166443", "types": "" }, "checksum": { "enabled": "yes", "installed_version": "0.3.5", "types": "filesystem" }, "comments": { "enabled": "yes", "installed_version": "1.2.0", "types": "logging" }, "contacts": { "enabled": "no", "installed_version": "2.1.2", "types": "" }, "conversations": { "allowAttachment": "no", "allowPrivateMsg": "yes", "conf": "a:1:{s:5:\"rooms\";a:1:{s:15:\"group:chat-DEMO\";a:1:{s:5:\"wtime\";i:1445800844;}}}", "enabled": "no", "groupOnlyPrivateMsg": "yes", "installed_version": "0.2.2", "types": "", "userCanDelete": "yes" }, "core": { "OC_Channel": "stable", "backgroundjobs_mode": "cron", "default_encryption_module": "OC_DEFAULT_MODULE", "installed.bundles": "[\"CoreBundle\"]", "installedat": "1441191371.1017", "lastcron": "1522034104", "lastupdateResult": "{\"version\":\"13.0.1.1\",\"versionstring\":\"Nextcloud 13.0.1\",\"url\":\"https:\\\/\\\/download.nextcloud.com\\\/server\\\/releases\\\/nextcloud-13.0.1.zip\",\"web\":\"https:\\\/\\\/docs.nextcloud.com\\\/server\\\/13\\\/admin_manual\\\/maintenance\\\/upgrade.html\",\"autoupdater\":\"1\",\"eol\":\"0\",\"signature\":\"AG3egWHJkQaqCraVLiRq5Q7GvqArmBgVv8PNAfVYTOXPN6xWmw8cbUeBvBZ3OS1\\\/\\nbup1ktLDwTLDjWm1XMBUhhQCxVDLtEd3A6WfaVJz9BWoz1MyxUGlaIJSzTHLoEfz\\nnFVUdoGH0mAdq8WtxRQSNwQWeKn+iF1jpbtIbDc29POtWvvzEgT\\\/KW8MDzeidx6s\\nW78tH4vldR0\\\/aBn1D3hwnkQEQ8+Kz+Y4ItjHHi6XpJEfRQzYD0j9T+VTQ9IX4Xf\\\/\\nXqTrcaUCqwOlSC4pM7aUUzgaePPcYU2zrRDRaEgLma9eSkVMzkkc4kfM3izBG0Iv\\nSTb5hZFB2HMLyJxuj1l05w==\"}", "lastupdatedat": "1522031971", "moveavatarsdone": "yes", "oc.integritycheck.checker": "[]", "previewsCleanedUp": "1", "public_documents": "documents\/public.php", "public_files": "files_sharing\/public.php", "public_gallery": "gallery\/public.php", "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php", "remote_caldav": "dav\/appinfo\/v1\/caldav.php", "remote_calendar": "dav\/appinfo\/v1\/caldav.php", "remote_carddav": "dav\/appinfo\/v1\/carddav.php", "remote_contacts": "dav\/appinfo\/v1\/carddav.php", "remote_dav": "dav\/appinfo\/v2\/remote.php", "remote_files": "dav\/appinfo\/v1\/webdav.php", "remote_webdav": "dav\/appinfo\/v1\/webdav.php", "repairlegacystoragesdone": "yes", "scss.variables": "d41d8cd98f00b204e9800998ecf8427e", "shareapi_allow_mail_notification": "no", "shareapi_allow_public_upload": "no", "shareapi_allow_resharing": "yes", "shareapi_allow_share_dialog_user_enumeration": "yes", "shareapi_default_expire_date": "yes", "shareapi_enforce_links_password": "yes", "shareapi_exclude_groups": "yes", "shareapi_exclude_groups_list": "[\"workstation VD\"]", "shareapi_expire_after_n_days": "14", "shareapi_public_link_disclaimertext": "Uploads are monitored.\nOnly use this service if you have been authorized and permitted to do so.", "umgmt_show_backend": "true", "umgmt_show_email": "false", "umgmt_show_last_login": "true", "umgmt_show_storage_location": "false", "updater.secret.created": "1493825747", "vendor": "nextcloud" }, "dav": { "OCA\\DAV\\Migration\\ValueFixInsert_ran": "true", "buildCalendarSearchIndex": "yes", "enabled": "yes", "installed_version": "1.3.1", "types": "filesystem" }, "direct_menu": { "enabled": "yes", "installed_version": "0.10.2", "ocsid": "169148", "types": "" }, "documents": { "converter": "local", "enabled": "no", "installed_version": "0.13.1", "ocsid": "168711", "types": "" }, "encryption": { "enabled": "no", "encryptHomeStorage": "0", "installed_version": "1.4.1", }, "federatedfilesharing": { "enabled": "yes", "installed_version": "1.2.0", "types": "" }, "federation": { "autoAddServers": "1", "enabled": "yes", "installed_version": "1.2.0", "types": "authentication" }, "files": { "cronjob_scan_files": "500", "default_quota": "10 GB", "enabled": "yes", "installed_version": "1.7.2", "types": "filesystem" }, "files_antivirus": { "av_chunk_size": "1024", "av_cmd_options": "", "av_host": "", "av_infected_action": "delete", "av_mode": "executable", "av_path": "\/usr\/bin\/clamscan", "av_port": "0", "av_socket": "\/var\/run\/clamav\/clamd.ctl", "enabled": "no", "installed_version": "0", "ocsid": "157439", "signed": "true", "types": "filesystem" }, "files_automatedtagging": { "enabled": "yes", "installed_version": "1.2.2", "types": "filesystem" }, "files_clipboard": { "enabled": "yes", "installed_version": "0.7.1", "types": "" }, "files_downloadactivity": { "enabled": "yes", "installed_version": "1.1.1", "types": "filesystem" }, "files_embeddedvideo": { "enabled": "no", "installed_version": "0.0.7", "types": "" }, "files_external": { "\/Local": "1443325665", "\/Server-STORE": "1445408788", "\/PCMD Sync": "1441213880", "\/SCORE": "1443817308", "\/SDB1": "1444792131", "\/SFTP": "1444767326", "\/SFTPwithsecretkeylogin": "1444767224", "\/SMB": "1459621797", "\/SMBbyD": "1442407747", "\/SMBbyDIRECT": "1443325562", "\/SMBbyNE": "1442407741", "\/SMBbySAMBA": "1443325574", "\/SMBbylclSAMBA": "1443325578", "\/SMBlclSAMBA": "1443325764", "\/STORE": "1444769132", "\/STORE-DEMO": "1444769120", "\/STORE-SFTP": "1445401666", "\/STORE-SRV": "1445401119", "\/ServerWhite": "1441329907", "\/Serverwhite": "1441418398", "\/ownCloud": "1447816368", "\/slim": "1441330527", "\/sync-DEMO": "1444767244", "\/sync-PCMD": "1447818730", "\/sync-TEMP": "1444738980", "enabled": "yes", "google::1054813232936-pb3rd5f17aist7ev1447817713cId": "226347", "installed_version": "1.3.0", "ocsid": "166048", "types": "filesystem", "user_mounting_backends": "owncloud,sftp,dropbox,googledrive,smb,\\OC\\Files\\Storage\\SFTP_Key,\\OC\\Files\\Storage\\SMB_OC" }, "files_locking": { "enabled": "no", "installed_version": "", "types": "filesystem" }, "files_mv": { "enabled": "no", "installed_version": "0.8.2", "ocsid": "150271", "types": "filesystem" }, "files_pdfviewer": { "enabled": "yes", "installed_version": "1.1.2", "ocsid": "166049", "types": "" }, "files_reader": { "enabled": "no", "installed_version": "1.0.4", "ocsid": "167127", "types": "filesystem" }, "files_rightclick": { "enabled": "no", "installed_version": "0.3.1", "types": "" }, "files_sharing": { "enabled": "yes", "installed_version": "1.4.0", "types": "filesystem" }, "files_texteditor": { "enabled": "yes", "installed_version": "2.4.1", "ocsid": "166051", "types": "" }, "files_trashbin": { "enabled": "yes", "installed_version": "1.2.0", "types": "filesystem" }, "files_versions": { "enabled": "yes", "installed_version": "1.5.0", "types": "filesystem" }, "files_videoplayer": { "enabled": "yes", "installed_version": "1.1.0", "types": "" }, "files_videoviewer": { "enabled": "no", "installed_version": "0.1.3", "ocsid": "166054", "types": "" }, "files_w2g": { "color": "AD0E0E", "enabled": "no", "extended": "1", "installed_version": "0.8.2.2", "ocsid": "164016", "suffix": "rule_displayname", "types": "filesystem" }, "firstrunwizard": { "enabled": "no", "installed_version": "2.1", "ocsid": "166055", "types": "logging" }, "folderplayer": { "enabled": "no", "installed_version": "10.0.0", "signed": "true", "types": "" }, "gallery": { "enabled": "yes", "installed_version": "17.0.0", "types": "" }, "galleryplus": { "enabled": "no", "installed_version": "15.1.0", "ocsid": "169116", "signed": "true", "types": "" }, "keeweb": { "enabled": "yes", "installed_version": "0.4.0", "types": "" }, "logreader": { "enabled": "yes", "installed_version": "2.0.0", "ocsid": "170871", "relativedates": "1", "types": "" }, "lookup_server_connector": { "enabled": "yes", "installed_version": "1.0.0", "types": "authentication" }, "menu_on_top": { "enabled": "no", "installed_version": "1.2", "types": "" }, "metadata": { "enabled": "yes", "installed_version": "0.6.0", "types": "" }, "music": { "enabled": "no", "installed_version": "0.3.12", "ocsid": "164319", "types": "filesystem" }, "nextcloud_announcements": { "enabled": "yes", "installed_version": "1.1", "pub_date": "Sat, 10 Dec 2016 00:00:00 +0100", "types": "logging" }, "notes": { "enabled": "no", "installed_version": "2.3.1", "ocsid": "174554", "types": "" }, "notifications": { "enabled": "yes", "installed_version": "2.0.0", "types": "logging" }, "oauth2": { "enabled": "yes", "installed_version": "1.0.5", "types": "authentication" }, "ocusagecharts": { "enabled": "no", "installed_version": "3.4.5", "types": "" }, "old_menu": { "enabled": "no", "installed_version": "2.1", "types": "" }, "ownnote": { "enabled": "no", "installed_version": "1.05", "types": "" }, "password_policy": { "enabled": "yes", "installed_version": "1.2.2", "types": "" }, "previewgenerator": { "enabled": "yes", "installed_version": "1.0.9", "types": "filesystem" }, "provisioning_api": { "enabled": "yes", "installed_version": "1.2.0", "types": "prevent_group_restriction" }, "serverinfo": { "enabled": "yes", "installed_version": "1.2.0", "types": "" }, "sharebymail": { "enabled": "no", "installed_version": "1.0.1", "types": "filesystem" }, "survey_client": { "enabled": "yes", "installed_version": "1.0.0", "last_report": 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"last_sent": "1521650368", "types": "" }, "systemtags": { "enabled": "yes", "installed_version": "1.2.0", "types": "logging" }, "templateeditor": { "enabled": "yes", "installed_version": "0.2", "types": "" }, "theming": { "cachebuster": "7", "color": "#003F61", "enabled": "no", "installed_version": "1.1.1", "name": "themeSYNC", "types": "logging", "url": "https:\/\/www.NextCloudInstance.com" }, "twofactor_backupcodes": { "enabled": "yes", "installed_version": "1.1.1", "types": "" }, "updatenotification": { "audioplayer": "2.2.5", "core": "13.0.1.1", "direct_menu": "0.10.2", "enabled": "yes", "files_reader": "1.0.4", "installed_version": "1.2.0", "notify_groups": "[\"admin\"]", "types": "", "update_check_errors": "0" }, "updater": { "enabled": "no", "installed_version": "0.6", "types": "" }, "user_external": { "enabled": "no", "installed_version": "0.4", "ocsid": "166060", "types": "authentication,prelogin" }, "user_ldap": { "cleanUpJobOffset": "0", "enabled": "yes", "installed_version": "1.2.1", "types": "authentication" }, "user_usage_report": { "enabled": "yes", "installed_version": "1.0.1", "types": "filesystem" }, "workflowengine": { "enabled": "yes", "installed_version": "1.2.0", "types": "filesystem" } } } ```Are you using external storage, if yes which one: SMB
Are you using encryption: no
Are you using an external user-backend, if yes which one: LDAP
Client configuration
Browser: Any
Operating system: Windows 10
Logs
Web server error log
Web server error log
Nextcloud log (data/nextcloud.log)
Nextcloud log
Browser log
Browser log
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