Missing styles after 12 -> 13 upgrade

[lnicola]

Actual behaviour

I have no styles after logging in:

The browser is requesting e.g. /css/core/9819c5b1-server.css?v=38191880-0, while the proper names are /css/core/50273b4f7cebd6b8f92d7809b8084497-server.css. If I load the latter addres in the browser, it works.

I don't know where the 9819c5b1 hash comes from. occ maintenance:repair, occ maintenance:theme:update and occ files:cleanup had no effect.

Server configuration

Operating system: Arch Linux

Web server: nginx 1.13.7

Database: PostgrSQL 10.1

PHP version: 7.2.2

Nextcloud version: 13.0.0

Updated from an older Nextcloud/ownCloud or fresh install: Upgraded from Nextcloud 12

Where did you install Nextcloud from: Distribution package

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - activity: 2.6.1
  - dav: 1.4.6
  - federatedfilesharing: 1.3.1
  - files: 1.8.0
  - files_external: 1.4.1
  - files_pdfviewer: 1.2.0
  - files_sharing: 1.5.0
  - files_texteditor: 2.5.1
  - files_trashbin: 1.3.0
  - files_versions: 1.6.0
  - files_videoplayer: 1.2.0
  - firstrunwizard: 2.2.1
  - gallery: 18.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.1.0
  - music: 0.5.5
  - nextcloud_announcements: 1.2.0
  - notifications: 2.1.2
  - oauth2: 1.1.0
  - password_policy: 1.3.0
  - provisioning_api: 1.3.0
  - serverinfo: 1.3.0
  - sharebymail: 1.3.0
  - theming: 1.4.1
  - twofactor_backupcodes: 1.2.3
  - updatenotification: 1.3.0
  - workflowengine: 1.3.0
Disabled:
  - admin_audit
  - audioplayer
  - comments
  - encryption
  - federation
  - survey_client
  - systemtags
  - user_external
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nextcloud.dend.ro"
        ],
        "memcache.local": "\\OC\\Memcache\\Redis",
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0
        },
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "13.0.0.14",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "logtimezone": "UTC",
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "PLAIN",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "theme": "",
        "loglevel": 2,
        "maintenance": false,
        "updater.release.channel": "stable"
    }
}

Are you using external storage, if yes which one: Local

Are you using encryption: No

Are you using an external user-backend, if yes which one: No

Client configuration

Browser: Firefox 60

Operating system: Linux x64

Logs

Web server error log

Web server error log

N/A

Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"D7jLsdgsh98jOHrELSWg","level":3,"time":"2018-02-12T16:36:12+00:00","remoteAddr":"***REMOVED SENSITIVE VALUE***","user":"***REMOVED SENSITIVE VALUE***","app":"PHP","method":"GET","url":"\/css\/core\/9819c5b1-server.css?v=38191880-0","message":"file_get_contents(\/usr\/share\/webapps\/nextcloud\/data\/appdata_ocmhf35boin0\/css\/core\/9819c5b1-server.css.gzip): failed to open stream: No such file or directory at \/usr\/share\/webapps\/nextcloud\/lib\/private\/Files\/Storage\/Local.php#214","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:60.0) Gecko\/20100101 Firefox\/60.0","version":"13.0.0.14"}
{"reqId":"h7hBYhWBDP2O5zNlRuLM","level":3,"time":"2018-02-12T16:37:24+00:00","remoteAddr":"***REMOVED SENSITIVE VALUE***","user":"***REMOVED SENSITIVE VALUE***","app":"PHP","method":"GET","url":"\/apps\/files\/","message":"Invalid argument supplied for foreach() at \/usr\/share\/webapps\/nextcloud\/lib\/private\/Template\/SCSSCacher.php#151","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:60.0) Gecko\/20100101 Firefox\/60.0","version":"13.0.0.14"}
{"reqId":"BhrUg6VXROjPGNKiWlhL","level":3,"time":"2018-02-12T16:42:45+00:00","remoteAddr":"***REMOVED SENSITIVE VALUE***","user":"***REMOVED SENSITIVE VALUE***","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"file_get_contents(\/usr\/share\/webapps\/nextcloud\/data\/appdata_ocmhf35boin0\/avatar\/***REMOVED SENSITIVE VALUE***\/avatar.png): failed to open stream: No such file or directory at \/usr\/share\/webapps\/nextcloud\/lib\/private\/Files\/Storage\/Local.php#214","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:60.0) Gecko\/20100101 Firefox\/60.0","version":"13.0.0.14"}
[and a lot of other similar errors]

Browser log

Browser log

Some requests like /css/core/9819c5b1-server.css?v=38191880-0 return 200, but empty responses.

[lnicola]

@gurussia You might be having a different problem, and that will get more attention if you report it as a new issue instead of here. You'll need to check the server logs, maybe there are some clues there. No software is perfect, and no programmer will think ahead about every possible thing that might go wrong, in every setup.

PS: You can paste images from clipboard on GitHub, just press Ctrl-V (or Cmd-V).

[tflidd]

Did you try to delete the server cache, there is a known bug (fix will be in NC 13.0.1):
#8043

[lnicola]

Removing the css directory like described here fixed the issue for me. I also removed js, just in case.