[Bug]: Applications menu empty after fresh install of Nextcloud Server v25 #34716

Nyalnara · 2022-10-21T02:48:22Z

⚠️ This issue respects the following points: ⚠️

This is a bug, not a question or a configuration/webserver/proxy issue.
This issue is not already reported on Github (I've searched it).
Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
Nextcloud Server is running on 64bit capable CPU, PHP and OS.
I agree to follow Nextcloud's Code of Conduct.

Bug description

After fresh install of Nextcloud Server 25, "Applications" page does not load properly. Log page shows the following error:

[index] Erreur: Exception: OC\App\PlatformRepository::normalizeVersion(): Argument #1 ($version) must be of type string, null given, called in /home/qamydtds/drive/lib/private/App/PlatformRepository.php on line 53 in file '/home/qamydtds/drive/lib/private/App/PlatformRepository.php' line 148 at <>

/home/qamydtds/drive/lib/private/AppFramework/App.php line 172
OC\AppFramework\Http\Dispatcher->dispatch()

/home/qamydtds/drive/lib/private/Route/Router.php line 298
OC\AppFramework\App::main()

/home/qamydtds/drive/lib/base.php line 1047
OC\Route\Router->match()

/home/qamydtds/drive/index.php line 36
OC::handleRequest()

GET /index.php/settings/apps/list
from 81.251.75.201 by ******************** at 2022-10-21T01:57:46+00:00

Seems to be a problem with the way the exception is handled in the following code:

			$ext = new \ReflectionExtension($name);
			try {
				$prettyVersion = $ext->getVersion();
				$prettyVersion = $this->normalizeVersion($prettyVersion);
			} catch (\UnexpectedValueException $e) {
				$prettyVersion = '0';
				$prettyVersion = $this->normalizeVersion($prettyVersion);
			}

Steps to reproduce

Do a fresh install using the web installer
Go the the "Applications" page

Expected behavior

Applications page should load list of installed apps.

Installation method

Community Web installer on a VPS or web space

Operating system

Other

PHP engine version

PHP 8.0

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

Default user-backend (database)
LDAP/ Active Directory
SSO - SAML
Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "drive.brassbanddulaonnois.fr"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "25.0.0.18",
        "overwrite.cli.url": "https:\/\/drive.brassbanddulaonnois.fr",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "default_phone_region": "FR"
    }
}

List of activated Apps

Enabled:
  - activity: 2.17.0
  - circles: 25.0.0
  - cloud_federation_api: 1.8.0
  - comments: 1.15.0
  - contactsinteraction: 1.6.0
  - dashboard: 7.5.0
  - dav: 1.24.0
  - federatedfilesharing: 1.15.0
  - federation: 1.15.0
  - files: 1.20.1
  - files_pdfviewer: 2.6.0
  - files_rightclick: 1.4.0
  - files_sharing: 1.17.0
  - files_trashbin: 1.15.0
  - files_versions: 1.18.0
  - firstrunwizard: 2.14.0
  - logreader: 2.10.0
  - lookup_server_connector: 1.13.0
  - nextcloud_announcements: 1.14.0
  - notifications: 2.13.1
  - oauth2: 1.13.0
  - password_policy: 1.15.0
  - photos: 2.0.0
  - privacy: 1.9.0
  - provisioning_api: 1.15.0
  - recommendations: 1.4.0
  - related_resources: 1.0.0
  - serverinfo: 1.15.0
  - settings: 1.7.0
  - sharebymail: 1.15.0
  - support: 1.8.0
  - survey_client: 1.13.0
  - systemtags: 1.15.0
  - text: 3.6.0
  - theming: 2.0.0
  - twofactor_backupcodes: 1.14.0
  - updatenotification: 1.15.0
  - user_status: 1.5.0
  - viewer: 1.9.0
  - weather_status: 1.5.0
  - workflowengine: 2.7.0
Disabled:
  - admin_audit
  - bruteforcesettings
  - encryption
  - files_external
  - suspicious_login
  - twofactor_totp
  - user_ldap

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

{"reqId":"Y1IGzjFupGkiWxMNgsXoGQAAUQo","level":3,"time":"2022-10-21T02:41:19+00:00","remoteAddr":"81.251.75.201","user":"Mathieu Desmidt","app":"index","method":"GET","url":"/index.php/settings/apps/list","message":"OC\\App\\PlatformRepository::normalizeVersion(): Argument #1 ($version) must be of type string, null given, called in /home/qamydtds/drive/lib/private/App/PlatformRepository.php on line 53 in file '/home/qamydtds/drive/lib/private/App/PlatformRepository.php' line 148","userAgent":"Mozilla/5.0 (Windows NT 10.0; rv:105.0) Gecko/20100101 Firefox/105.0","version":"25.0.0.18","exception":{"Exception":"Exception","Message":"OC\\App\\PlatformRepository::normalizeVersion(): Argument #1 ($version) must be of type string, null given, called in /home/qamydtds/drive/lib/private/App/PlatformRepository.php on line 53 in file '/home/qamydtds/drive/lib/private/App/PlatformRepository.php' line 148","Code":0,"Trace":[{"file":"/home/qamydtds/drive/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/qamydtds/drive/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/qamydtds/drive/lib/base.php","line":1047,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/qamydtds/drive/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/qamydtds/drive/lib/private/AppFramework/Http/Dispatcher.php","Line":165,"Previous":{"Exception":"TypeError","Message":"OC\\App\\PlatformRepository::normalizeVersion(): Argument #1 ($version) must be of type string, null given, called in /home/qamydtds/drive/lib/private/App/PlatformRepository.php on line 53","Code":0,"Trace":[{"file":"/home/qamydtds/drive/lib/private/App/PlatformRepository.php","line":53,"function":"normalizeVersion","class":"OC\\App\\PlatformRepository","type":"->"},{"file":"/home/qamydtds/drive/lib/private/App/PlatformRepository.php","line":37,"function":"initialize","class":"OC\\App\\PlatformRepository","type":"->"},{"file":"/home/qamydtds/drive/lib/private/App/Platform.php","line":79,"function":"__construct","class":"OC\\App\\PlatformRepository","type":"->"},{"file":"/home/qamydtds/drive/lib/private/App/DependencyAnalyzer.php","line":276,"function":"getLibraryVersion","class":"OC\\App\\Platform","type":"->"},{"file":"/home/qamydtds/drive/lib/private/App/DependencyAnalyzer.php","line":70,"function":"analyzeLibraries","class":"OC\\App\\DependencyAnalyzer","type":"->"},{"file":"/home/qamydtds/drive/apps/settings/lib/Controller/AppSettingsController.php","line":285,"function":"analyze","class":"OC\\App\\DependencyAnalyzer","type":"->"},{"function":"OCA\\Settings\\Controller\\{closure}","class":"OCA\\Settings\\Controller\\AppSettingsController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/qamydtds/drive/apps/settings/lib/Controller/AppSettingsController.php","line":251,"function":"array_map"},{"file":"/home/qamydtds/drive/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"listApps","class":"OCA\\Settings\\Controller\\AppSettingsController","type":"->"},{"file":"/home/qamydtds/drive/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/qamydtds/drive/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/qamydtds/drive/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/qamydtds/drive/lib/base.php","line":1047,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/qamydtds/drive/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/qamydtds/drive/lib/private/App/PlatformRepository.php","Line":148},"CustomMessage":"--"}}

Additional info

Just going to mention that the error was reproducible with php 7.4 and 8.1 too.

Nyalnara · 2022-10-21T02:50:43Z

It is likely a duplicate of issue #34690, just encountered from different steps. Probably easier to reproduce with those listed here though.

tflidd · 2022-10-24T10:02:08Z

There was a suggestion for a fix on the forum (probably just a dirty workaround by disabling type hints):
https://help.nextcloud.com/t/apps-page-error-after-update-to-25/148083

Skatox · 2022-10-25T15:40:23Z

I'm having the same problem. I disabled types in the method's arguments and works.

PVince81 · 2022-10-28T10:57:13Z

@come-nc can you have a look ?

come-nc · 2022-11-03T16:58:56Z

I'm having the same problem. I disabled types in the method's arguments and works.

Hello @Skatox
Since you seem comfortable with modifying source files, could you try https://github.com/nextcloud/server/pull/34937/files and confirm it fixes the problem?

Nyalnara · 2022-11-03T21:33:25Z

Just reinstalled on my dev-env (because the one where I originally had the problem needed to work so installed a 24), web installer now pull version 25.0.1 which doesn't encounter the problem.
Will see about installing 25.0.0 from archive to reproduce and give feedback on pull linked above this week-end.

ghost · 2022-11-05T11:04:25Z

Upgraded from 24.0.7 to 25.0.1 = same issue

come-nc · 2022-11-07T08:34:11Z

This depends on which PHP extensions are installed/active, as it crashes when a PHP extension have no version.
I do not know which extension does that, I only know it’s one that we do not use in our testing :-)

The PR #34937 should fix it.

ghost · 2022-11-07T11:01:42Z

Yes, perfect 👍

Skatox · 2022-11-13T16:51:11Z

I'm having the same problem. I disabled types in the method's arguments and works.

Hello @Skatox Since you seem comfortable with modifying source files, could you try https://github.com/nextcloud/server/pull/34937/files and confirm it fixes the problem?

Hello I found out that the application with the problem is litespeed. I print the variable $name before calling the normalizeVersion method and fails with that app. I don't remember installing it but my server is running under a litespeed server.

szaimen · 2022-11-13T16:55:28Z

This will get fixed with 25.0.2

Nyalnara added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Oct 21, 2022

szaimen added the 25-feedback label Oct 21, 2022

szaimen added the high label Oct 25, 2022

szaimen mentioned this issue Oct 25, 2022

[Bug]: appication menu empty after upgrade to nextcloud 25 #34690

Closed

9 tasks

szaimen mentioned this issue Nov 1, 2022

update to Nextcloud 25 nextcloud/all-in-one#1280

Closed

43 tasks

come-nc self-assigned this Nov 3, 2022

come-nc mentioned this issue Nov 3, 2022

Avoid a crash when a PHP extension has no version #34937

Merged

szaimen closed this as completed in #34937 Nov 7, 2022

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[Bug]: Applications menu empty after fresh install of Nextcloud Server v25 #34716

[Bug]: Applications menu empty after fresh install of Nextcloud Server v25 #34716

Nyalnara commented Oct 21, 2022

Nyalnara commented Oct 21, 2022

tflidd commented Oct 24, 2022 •

edited

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Skatox commented Oct 25, 2022

PVince81 commented Oct 28, 2022

come-nc commented Nov 3, 2022 •

edited

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Nyalnara commented Nov 3, 2022

ghost commented Nov 5, 2022 •

edited by ghost

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come-nc commented Nov 7, 2022

ghost commented Nov 7, 2022 •

edited by ghost

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Skatox commented Nov 13, 2022

szaimen commented Nov 13, 2022

[Bug]: Applications menu empty after fresh install of Nextcloud Server v25 #34716

[Bug]: Applications menu empty after fresh install of Nextcloud Server v25 #34716

Comments

Nyalnara commented Oct 21, 2022

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

Nyalnara commented Oct 21, 2022

tflidd commented Oct 24, 2022 • edited Loading

Skatox commented Oct 25, 2022

PVince81 commented Oct 28, 2022

come-nc commented Nov 3, 2022 • edited Loading

Nyalnara commented Nov 3, 2022

ghost commented Nov 5, 2022 • edited by ghost Loading

come-nc commented Nov 7, 2022

ghost commented Nov 7, 2022 • edited by ghost Loading

Skatox commented Nov 13, 2022

szaimen commented Nov 13, 2022

tflidd commented Oct 24, 2022 •

edited

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come-nc commented Nov 3, 2022 •

edited

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ghost commented Nov 5, 2022 •

edited by ghost

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ghost commented Nov 7, 2022 •

edited by ghost

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