[Bug]: iOS Nextcloud app won’t login.

[Nullvoid3771]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

Currently up to date on the latest Nextcloud server. However when I attempt to login to the iOS application Nextcloud to my local Nextcloud server I cannot login. I can however login from the webbrowser.

If I attempt to first login I get a message that says the certificate is self signed I proceed anyways and then nothing happens. Clicking the enter arrow does nothing unless you spam it and even then it give a 404 error.

Nextcloud iOS version 5.5.3

I’ve attempted to restart my Nextcloud server to no avail, and reset the Nextcloud iOS application.

Steps to reproduce

1. Download iOS app
   2.Login to local Nextcloud server
   3.Be unable to login.

Expected behavior

Being able to login.

Installation method

Community VM appliance

Nextcloud Server version

master

Operating system

Debian/Ubuntu

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

No response

[Nullvoid3771]

PhP
Version: 8.2.20
Memory limit: 3.9 GB
Max execution time: 5000
Upload max size: 2 GB
OPcache Revalidate Frequency: 0
Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, apache2handler, mysqlnd, PDO, xml, bcmath, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, imap, intl, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, redis, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

[Nullvoid3771]

Database
Type: mysql
Version: 10.11.6
Size: 128.3 MB

[Nullvoid3771]

Nextcloud Hub 8 (29.0.4)

[Nullvoid3771]

Server configuration detail

Operating system: Linux 6.8.12-1-pve nextcloud/server#1 SMP PREEMPT_DYNAMIC PMX 6.8.12-1 (2024-08-05T16:17Z) x86_64

Webserver: Apache (apache2handler)

Database: mysql 10.11.6

PHP version: 8.2.20

Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, apache2handler, mysqlnd, PDO, xml, bcmath, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, imap, intl, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, redis, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

Nextcloud version: 29.0.4 - 29.0.4.1

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status

[]

List of activated apps

Enabled:
 - activity: 2.21.1
 - bruteforcesettings: 2.9.0
 - circles: 29.0.0-dev
 - circlesdb: 1.8.2
 - cloud_federation_api: 1.12.0
 - comments: 1.19.0
 - contactsinteraction: 1.10.0
 - dashboard: 7.9.0
 - dav: 1.30.1
 - drawio: 3.0.2
 - encryption: 2.17.0
 - end_to_end_encryption: 1.15.2
 - external: 5.4.0
 - externalportal: 1.3.1
 - federatedfilesharing: 1.19.0
 - federation: 1.19.0
 - files: 2.1.0
 - files_3dmodelviewer: 0.0.14
 - files_downloadlimit: 2.0.0
 - files_external: 1.21.0
 - files_pdfviewer: 2.10.0
 - files_reminders: 1.2.0
 - files_sharing: 1.21.0
 - files_trashbin: 1.19.0
 - files_versions: 1.22.0
 - files_zip: 1.6.0
 - firstrunwizard: 2.18.0
 - imageconverter: 2.0.2
 - integration_homeassistant: 0.0.5
 - logreader: 2.14.0
 - lookup_server_connector: 1.17.0
 - nextcloud_announcements: 1.18.0
 - notifications: 2.17.0
 - oauth2: 1.17.0
 - occweb: 0.2.0
 - onlyoffice: 9.3.0
 - password_policy: 1.19.0
 - photos: 2.5.0
 - privacy: 1.13.0
 - provisioning_api: 1.19.0
 - recommendations: 2.1.0
 - related_resources: 1.4.0
 - richdocuments: 8.4.4
 - serverinfo: 1.19.0
 - settings: 1.12.0
 - sharebymail: 1.19.0
 - solitaire: 1.0.0
 - support: 1.12.0
 - survey_client: 1.17.0
 - systemtags: 1.19.0
 - text: 3.10.1
 - theming: 2.4.0
 - twofactor_backupcodes: 1.18.0
 - twofactor_nextcloud_notification: 3.10.0
 - twofactor_webauthn: 1.4.0
 - updatenotification: 1.19.1
 - user_status: 1.9.0
 - viewer: 2.3.0
 - weather_status: 1.9.0
 - wordfind: 1.4.2
 - workflowengine: 2.11.0
Disabled:
 - admin_audit
 - breezedark: 28.0.0
 - cadviewer: 9.71.1
 - files_rightclick: 1.6.0
 - suspicious_login
 - twofactor_totp
 - user_ldap

Configuration (config/config.php)

{
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "localhost",
        "localhost",
        "192.168.1.12"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "mysql",
    "version": "29.0.4.1",
    "overwritehost": "192.168.1.12",
    "overwrite.cli.url": "http:\/\/192.168.1.12",
    "bulkupload.enabled": true,
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "memcache.local": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 0,
        "timeout": 0
    },
    "filelocking.enabled": true,
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "log_type": "file",
    "logfile": "\/var\/www\/nextcloud-data\/nextcloud.log",
    "loglevel": 3,
    "maintenance_window_start": 1,
    "theme": "",
    "app_install_overwrite": [
        "occweb",
        "breezedark"
    ],
    "maintenance": false,
    "updater.release.channel": "stable",
    "defaultapp": "",
    "enforce_theme": ""
}

Cron Configuration: Array
(
[backgroundjobs_mode] => cron
[lastcron] => 1723691707
)

External storages: yes

External storage configuration

No mounts configured

Encryption: yes

User-backends:

• OC\User\Database

Browser: Mozilla/5.0 (iPhone; CPU iPhone OS 16_7_10 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Mobile/15E148 Safari/604.1

[joshtrichards]

Clicking the enter arrow does nothing unless you spam it and even then it give a 404 error.

What does your web server log show the requests look like during these login attempts?

Also, please set your Nextcloudloglevel to the default (2) and monitor it during these login attempts too.

[Nullvoid3771]

Clicking the enter arrow does nothing unless you spam it and even then it give a 404 error.

What does your web server log show the requests look like during these login attempts?

Also, please set your Nextcloudloglevel to the default (2) and monitor it during these login attempts too.

Appears their is a update coming, and this is a known issue. #3020

I've set the loglevel as you asked and attempted to login unfortunently no logs server side so it's a issue with the ios application for Nextcloud.

[Nullvoid3771]

Will close since duplicate.