"Custom" phone label from Android 9 not shown in NextCloud app

[pss34]

Steps to reproduce

1. Sync any contact w/ custom phone number label
2. Examine contact in browser app. There is no phone number for contact anymore, but it is present in backup from phone or from NC app.

Expected behaviour

Custom label and phone number shown in browser app.

Actual behaviour

No phone number and no custom label

Server configuration

Operating system:
sb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.5 LTS
Release: 16.04
Codename: xenial

Web server:
nginx 1.10.3-0ubuntu0.16.04.3

Database:
mariadb-server 10.0.36-0ubuntu0.16.04.1

PHP version:
php7.0 7.0.33-1+ubuntu16.04.1+deb.sury.org+1

Nextcloud version: (see Nextcloud admin page)
Nextcloud 15.0.0

Contacts version: (see Nextcloud apps page)
3.0.1

Updated from an older Nextcloud or fresh install:
Update

Signing status:
No errors have been found.

List of activated apps:
Enabled:

• accessibility: 1.1.0
• activity: 2.8.2
• admin_audit: 1.5.0
• bruteforcesettings: 1.3.0
• calendar: 1.6.4
• cloud_federation_api: 0.1.0
• contacts: 3.0.1
• dav: 1.8.0
• encryption: 2.3.0
• federatedfilesharing: 1.5.0
• files: 1.10.0
• files_external: 1.6.0
• files_pdfviewer: 1.4.0
• files_sharing: 1.7.0
• files_texteditor: 2.7.0
• files_trashbin: 1.5.0
• files_versions: 1.8.0
• firstrunwizard: 2.4.0
• logreader: 2.0.0
• lookup_server_connector: 1.3.0
• metadata: 0.8.0
• notes: 2.5.1
• notifications: 2.3.0
• oauth2: 1.3.0
• password_policy: 1.5.0
• phonetrack: 0.4.0
• provisioning_api: 1.5.0
• serverinfo: 1.5.0
• sharebymail: 1.5.0
• support: 1.0.0
• survey_client: 1.3.0
• tasks: 0.9.8
• twofactor_backupcodes: 1.4.1
• updatenotification: 1.5.0
• workflowengine: 1.5.0

Nextcloud configuration:

{
"system": {
"instanceid": "REMOVED SENSITIVE VALUE",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"nc.avalon.org.ua"
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"overwrite.cli.url": "https://nc.avalon.org.ua",
"dbtype": "mysql",
"version": "15.0.0.10",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_domain": "REMOVED SENSITIVE VALUE",
"maintenance": false,
"theme": "",
"loglevel": 2,
"memcache.local": "\OC\Memcache\APCu",
"log_type": "errorlog",
"updater.release.channel": "stable",
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpport": "25"
}
}

Are you using external storage, if yes which one: local/smb/sftp/...
No

Are you using encryption: yes/no

No

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
No

Client configuration

Browser:
firefox 64.0+build3-0ubuntu0.18.10.1
Operating system:
Distributor ID: Ubuntu
Description: Ubuntu 18.10
Release: 18.10
Codename: cosmic

CardDAV-clients:
DavDroid 2.0.7-gplay

Logs

Web server error log

Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Insert your Nextcloud log here

---

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[nextcloud-bot]

GitMate.io thinks possibly related issues are #132 (Contacts not syncing from Android phone), #290 (Phone number type not shown when custom), #446 (Feature request: show Nextcloud system users in contact app), #360 (Incorrect phone number labels), and #178 (Possibility for Custom Labels?).

[skjnldsv]

Hello @pss34
Is this happening on every contacts? Only one? Could you share the vcard here as well please?

Also, I will need your browser console log to investigate this issue.
Open your console, reload your page and/or do the action leading to this issue and copy/paste the log in this thread.

How to access your browser console (Click to expand)

Chrome

• Press either CTRL + SHIFT + J to open the “console” tab of the Developer Tools.
• Alternative method:
  1. Press either CTRL + SHIFT + I or F12 to open the Developer Tools.
  2. Click the “console” tab.

Safari

• Press CMD + ALT + I to open the Web Inspector.
• See Chrome’s step 2. (Chrome and Safari have pretty much identical dev tools.)

IE9

1. Press F12 to open the developer tools.
2. Click the “console” tab.

Firefox

• Press CTRL + SHIFT + K to open the Web console (COMMAND + SHIFT + K on Macs).
• or, if Firebug is installed (recommended):
  1. Press F12 to open Firebug.
  2. Click on the “console” tab.

Opera

1. Press CTRL + SHIFT + I to open Dragonfly.
2. Click on the “console” tab.

[pss34]

Hello!
Yes, it concerns every contact with "custom" field.

Test VCard attached.
testvcard-from-nc.txt

Console log:

GEThttps://nc.avalon.org.ua/apps/contacts/All%20contacts/03e17167-2d20-430e-b276-52182d6d4265~contacts [HTTP/2.0 200 OK 455ms] GEThttps://nc.avalon.org.ua/core/vendor/select2/select2.css?v=61b92900 [HTTP/2.0 200 OK 84ms] GEThttps://nc.avalon.org.ua/core/vendor/jquery-ui/themes/base/jquery-ui.css?v=61b92900 [HTTP/2.0 200 OK 115ms] GEThttps://nc.avalon.org.ua/css/core/7838-cde4-jquery-ui-fixes.css?v=d41d8cd98f00b204e9800998ecf8427e?v=61b92900 [HTTP/2.0 200 OK 167ms] GEThttps://nc.avalon.org.ua/css/core/7838-cde4-server.css?v=d41d8cd98f00b204e9800998ecf8427e?v=61b92900 [HTTP/2.0 200 OK 371ms] GEThttps://nc.avalon.org.ua/css/core/7838-cde4-css-variables.css?v=d41d8cd98f00b204e9800998ecf8427e?v=61b92900 [HTTP/2.0 200 OK 535ms] GEThttps://nc.avalon.org.ua/apps/files_versions/css/versions.css?v=4fda350b [HTTP/2.0 200 OK 109ms] GEThttps://nc.avalon.org.ua/apps/files_pdfviewer/css/style.css?v=1bf6e69c [HTTP/2.0 200 OK 109ms] GEThttps://nc.avalon.org.ua/css/firstrunwizard/0d6d-cde4-firstrunwizard.css?v=d41d8cd98f00b204e9800998ecf8427e?v=0d6d4ea2 [HTTP/2.0 200 OK 536ms] GEThttps://nc.avalon.org.ua/css/notifications/70e2-cde4-styles.css?v=d41d8cd98f00b204e9800998ecf8427e?v=70e2b24f [HTTP/2.0 200 OK 415ms] GEThttps://nc.avalon.org.ua/apps/sociallogin/css/style.css?v=406d3fd3 [HTTP/2.0 200 OK 94ms] GEThttps://nc.avalon.org.ua/css/core/7838-cde4-jquery.ocdialog.css?v=d41d8cd98f00b204e9800998ecf8427e?v=61b92900 [HTTP/2.0 200 OK 518ms] GEThttps://nc.avalon.org.ua/css/core/7838-cde4-results.css?v=d41d8cd98f00b204e9800998ecf8427e?v=61b92900 [HTTP/2.0 200 OK 518ms] GEThttps://nc.avalon.org.ua/css/contacts/3d4b-cde4-contacts.css?v=d41d8cd98f00b204e9800998ecf8427e?v=3d4b11f6 [HTTP/2.0 200 OK 541ms] GEThttps://nc.avalon.org.ua/css/icons/icons-vars.css?v=1546514867 [HTTP/2.0 200 OK 615ms] GEThttps://nc.avalon.org.ua/core/vendor/core.js?v=61b92900 [HTTP/2.0 200 OK 419ms] GEThttps://nc.avalon.org.ua/js/core/merged-template-prepend.js?v=61b92900 [HTTP/2.0 200 OK 644ms] GEThttps://nc.avalon.org.ua/core/search/js/search.js?v=61b92900 [HTTP/2.0 200 OK 147ms] GEThttps://nc.avalon.org.ua/core/js/backgroundjobs.js?v=61b92900 [HTTP/2.0 200 OK 147ms] GEThttps://nc.avalon.org.ua/apps/encryption/js/encryption.js?v=61b92900 [HTTP/2.0 200 OK 132ms] GEThttps://nc.avalon.org.ua/apps/files_pdfviewer/js/previewplugin.js?v=61b92900 [HTTP/2.0 200 OK 130ms] GEThttps://nc.avalon.org.ua/js/core/merged-share-backend.js?v=61b92900 [HTTP/2.0 200 OK 680ms] GEThttps://nc.avalon.org.ua/apps/firstrunwizard/js/jquery.colorbox.js?v=61b92900 [HTTP/2.0 200 OK 129ms] GEThttps://nc.avalon.org.ua/apps/firstrunwizard/js/firstrunwizard.js?v=61b92900 [HTTP/2.0 200 OK 146ms] GEThttps://nc.avalon.org.ua/apps/notifications/js/notifications.js?v=61b92900 [HTTP/2.0 200 OK 277ms] GEThttps://nc.avalon.org.ua/core/search/js/searchprovider.js?v=61b92900 [HTTP/2.0 200 OK 160ms] GEThttps://nc.avalon.org.ua/core/js/jquery-ui-fixes.js?v=61b92900 [HTTP/2.0 200 OK 160ms] GEThttps://nc.avalon.org.ua/core/js/files/fileinfo.js?v=61b92900 [HTTP/2.0 200 OK 159ms] GEThttps://nc.avalon.org.ua/core/js/files/client.js?v=61b92900 [HTTP/2.0 200 OK 170ms] GEThttps://nc.avalon.org.ua/core/js/contactsmenu.js?v=61b92900 [HTTP/2.0 200 OK 166ms] GEThttps://nc.avalon.org.ua/core/js/contactsmenu_templates.js?v=61b92900 [HTTP/2.0 200 OK 165ms] GEThttps://nc.avalon.org.ua/apps/contacts/js/contacts.js?v=61b92900 [HTTP/2.0 200 OK 864ms] JQMIGRATE: Migrate is installed, version 1.4.0 core.js:7:542 GEThttps://nc.avalon.org.ua/apps/accessibility/js/accessibility?v=0 [HTTP/2.0 200 OK 100ms] GEThttps://nc.avalon.org.ua/apps/files/img/app.svg?v=61b92900 [HTTP/2.0 200 OK 38ms] GEThttps://nc.avalon.org.ua/apps/activity/img/activity.svg?v=61b92900 [HTTP/2.0 200 OK 37ms] GEThttps://nc.avalon.org.ua/apps/contacts/img/app.svg?v=61b92900 [HTTP/2.0 200 OK 40ms] GEThttps://nc.avalon.org.ua/apps/calendar/img/calendar.svg?v=61b92900 [HTTP/2.0 200 OK 41ms] GEThttps://nc.avalon.org.ua/apps/phonetrack/img/app.svg?v=61b92900 [HTTP/2.0 200 OK 42ms] GEThttps://nc.avalon.org.ua/apps/notes/img/notes.svg?v=61b92900 [HTTP/2.0 200 OK 41ms] GEThttps://nc.avalon.org.ua/apps/tasks/img/tasks.svg?v=61b92900 [HTTP/2.0 200 OK 71ms] GEThttps://nc.avalon.org.ua/settings/img/admin.svg?v=61b92900 [HTTP/2.0 200 OK 70ms] GEThttps://nc.avalon.org.ua/settings/img/apps.svg?v=61b92900 [HTTP/2.0 200 OK 69ms] GEThttps://nc.avalon.org.ua/settings/img/users.svg?v=61b92900 [HTTP/2.0 200 OK 67ms] GEThttps://nc.avalon.org.ua/apps/firstrunwizard/img/info.svg?v=61b92900 [HTTP/2.0 200 OK 67ms] GEThttps://nc.avalon.org.ua/settings/img/help.svg?v=61b92900 [HTTP/2.0 200 OK 69ms] GEThttps://nc.avalon.org.ua/core/img/actions/logout.svg?v=61b92900 [HTTP/2.0 200 OK 71ms] GEThttps://nc.avalon.org.ua/core/img/logo/logo.svg?v=1 [HTTP/2.0 200 OK 71ms] GEThttps://nc.avalon.org.ua/core/fonts/Nunito-Bold.woff2 [HTTP/2.0 302 Found 138ms] GEThttps://nc.avalon.org.ua/core/fonts/Nunito-Regular.woff2 [HTTP/2.0 302 Found 108ms] New search handler registered search.js:67:4 GEThttps://nc.avalon.org.ua/apps/spreed/img/app.svg?v=61b92900 [HTTP/2.0 200 OK 39ms] GEThttps://nc.avalon.org.ua/avatar/pseudo/32?v=0 [HTTP/2.0 201 Created 107ms] GEThttps://nc.avalon.org.ua/apps/notifications/img/notifications.svg [HTTP/2.0 200 OK 38ms] XHRGEThttps://nc.avalon.org.ua/ocs/v2.php/apps/notifications/api/v2/notifications [HTTP/2.0 200 OK 159ms] XHRPROPFINDhttps://nc.avalon.org.ua/remote.php/dav/ [HTTP/2.0 207 Multi-Status 91ms] XHRGEThttps://nc.avalon.org.ua/cron.php [HTTP/2.0 200 OK 112ms] XHRGEThttps://nc.avalon.org.ua/apps/encryption/ajax/getStatus [HTTP/2.0 200 OK 94ms] GEThttps://nc.avalon.org.ua/apps/files/ [HTTP/2.0 200 OK 288ms] GEThttps://nc.avalon.org.ua/apps/files/ [HTTP/2.0 200 OK 322ms] GEThttps://nc.avalon.org.ua/apps/notifications/img/notifications.svg [HTTP/2.0 200 OK 39ms] XHRPROPFINDhttps://nc.avalon.org.ua/remote.php/dav/principals/users/pseudo/ [HTTP/2.0 207 Multi-Status 76ms] Connected to dav! Object { rootUrl: "https://nc.avalon.org.ua/remote.php/dav/", advertisedFeatures: (17) […], currentUserPrincipal: {…}, principalCollections: (4) […], calendarHomes: [], addressBookHomes: (1) […], parser: {…}, _isConnected: true, _request: {…} } contacts.js:84:29413 GEThttps://nc.avalon.org.ua/core/fonts/Nunito-Regular.ttf [HTTP/2.0 200 OK 171ms] GEThttps://nc.avalon.org.ua/core/fonts/Nunito-Bold.ttf [HTTP/2.0 200 OK 204ms] XHRPROPFINDhttps://nc.avalon.org.ua/remote.php/dav/addressbooks/users/pseudo/ [HTTP/2.0 207 Multi-Status 96ms] GEThttps://nc.avalon.org.ua/apps/contacts/img/favicon-touch.png [HTTP/2.0 200 OK 49ms] GEThttps://nc.avalon.org.ua/apps/contacts/img/favicon.ico [HTTP/2.0 200 OK 50ms] Помилка карти джерела: request failed with status 401 URL джерела: https://nc.avalon.org.ua/apps/contacts/js/contacts.js?v=61b92900 URL карти джерела: contacts.js.map[Докладніше] XHRREPORThttps://nc.avalon.org.ua/remote.php/dav/addressbooks/users/pseudo/contacts/ [HTTP/2.0 207 Multi-Status 294ms] XHRPROPFINDhttps://nc.avalon.org.ua/remote.php/dav/addressbooks/users/pseudo/contacts/03e17167-2d20-430e-b276-52182d6d4265.vcf [HTTP/2.0 207 Multi-Status 87ms] GEThttps://nc.avalon.org.ua/core/fonts/Nunito-Regular-latin-ext.woff2 [HTTP/2.0 302 Found 88ms] GEThttps://nc.avalon.org.ua/apps/files/ [HTTP/2.0 200 OK 211ms] GEThttps://nc.avalon.org.ua/core/fonts/Nunito-Regular.ttf [HTTP/2.0 200 OK 0ms]

[skjnldsv]

Looking at your contact, this is a duplicate of #42 😉