From 9865cc293245436a36804e495bcb952b05a95402 Mon Sep 17 00:00:00 2001 From: mlakshmiharita Date: Fri, 31 Jan 2025 17:28:38 +0530 Subject: [PATCH] Issue Page WIP. Do not push. --- .../Issues-and-Incident-management-and-response.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/content/docs/alerts/incident-management/Issues-and-Incident-management-and-response.mdx b/src/content/docs/alerts/incident-management/Issues-and-Incident-management-and-response.mdx index 7e35b29089f..44c3cb180d8 100644 --- a/src/content/docs/alerts/incident-management/Issues-and-Incident-management-and-response.mdx +++ b/src/content/docs/alerts/incident-management/Issues-and-Incident-management-and-response.mdx @@ -102,7 +102,7 @@ We've created a quick demo here to walk you through the issue page user interfac This feature is currently provided as part of a preview program pursuant to our [pre-release policies](/docs/licenses/license-information/referenced-policies/new-relic-pre-release-policy). -The Issue page is now integrated with New Relic Applied Intelligence (NRAI), and assist the support team and customers by reducing the Mean Time to Resolution (MTTR). This provides the detailed diagnostics and insights directly on the issue page, hence users can resolve issues more quickly without navigating through multiple screens. +The Issue page is now integrated with New Relic AI (NRAI), provides real-time insights to help you reduce the mean time to resolution (MTTR) of issues and incidents. It provides an overview by bringing together the important details of an incident onto a single pane, helping you quickly understand the context of an issue without having to navigate through multiple screens. The AI powered issue page assists customers in providing the details on the affected services, the impact on end users, previous occurrences of similar issues with mitigated actions, and the confidence level of those mitigated actions. It also assists users in resolving issues and reducing the mean time to resolution (MTTR) by providing predictive and preventive management.