me.tex

% Packages.
\usepackage{accsupp}
\usepackage{array}
\usepackage[usenames,dvipsnames]{color}
\usepackage{enumitem}
\usepackage{ifthen}
\usepackage{fontawesome5}
\usepackage[pdftex]{hyperref}
\usepackage{relsize}
\usepackage{tabularx}
\usepackage{xifthen}
\usepackage{xparse}

% Read parameters.
% This defines the following variables:
% \myemail -- my email address
% \myrole -- allow accentuating different roles:
%   - "devops" -- DevOps Engineer
%   - "software" -- Software Engineer
\input{params.tex}

% Improve PDF character handling.
\input{glyphtounicode}
\pdfgentounicode=1

% Define new column types.
\newcolumntype{L}{>{\raggedright\arraybackslash}X}
\newcolumntype{R}{>{\raggedleft\arraybackslash}X}

% Define colors
\definecolor{MyGray}{gray}{.85}
\definecolor{MyGrayLink}{gray}{.40}

% Hyperref setup
\hypersetup{
  colorlinks,%
  citecolor=black,%
  filecolor=black,%
  linkcolor=black,%
  urlcolor=MyGrayLink,%
}

% Define an string that may provide a different, more accessible version.
\NewDocumentCommand{\AccessibleString}{mm}{%
  % #1: first argument
  % #2: second argument, which may be empty
  \ifx\empty#2\empty
    \BeginAccSupp{
      method=pdfstringdef,
      unicode,
      ActualText={#1}
    }#1\EndAccSupp{}
  \else
    \BeginAccSupp{
      method=pdfstringdef,
      unicode,
      ActualText={#2}
    }#1\EndAccSupp{}
  \fi
}

% Define a command with a variable number of arguments.
\newcommand{\VariadicCommand}[6]{%
  \expandafter\newcommand\csname Gobble#1Arg\endcsname[2]{%
    \csname Check#1Arg\endcsname{##1#4##2}%
  }%
  \expandafter\newcommand\csname Check#1Arg\endcsname[1]{%
    \csname @ifnextchar\endcsname\bgroup{\csname Gobble#1Arg\endcsname{##1}}{#2{##1#5}#6}%
  }%
  \expandafter\newcommand\csname #1\endcsname[1]{%
    \csname Check#1Arg\endcsname{#3##1}%
  }%
}

% Make C++ look good.
\newcommand{\Cpp}{C\nolinebreak[4]\hspace{-.05em}\raisebox{.22ex}{\footnotesize\bf ++}}

% Define a new list type for a comma-separated list.
\VariadicCommand{CommaSeparatedList}{}{}{, }{}{}

% A PDF command to insert a newline.
\newcommand{\PDFNewline}{^^J}

% Define a command for a contact info item.
\newcommand{\ContactInfoItem}[3]{#1\hspace{0.5em}\href{#2}{#3}}

% My email address contact info item.
\newcommand{\MyEmailContactInfoItem}{%
  \AccessibleString{\normalfont\ContactInfoItem{\faAt}{mailto:\MyEmail}{\MyEmail}}{\PDFNewline Email: \MyEmail}
}

% Phone number contact info item.
\newcommand{\MyPhoneContactInfoItem}{%
  \AccessibleString{\normalfont\ContactInfoItem{\faPhone}{tel:\MyPhoneNumberPlain}{\MyPhoneNumber}}{\PDFNewline Phone: \MyPhoneNumber}
}

% Website contact info item.
\newcommand{\MyWebsiteContactInfoItem}{%
  \newcommand{\MyWebsiteUrl}{https://\MyWebsite/}
  \AccessibleString{\normalfont\ContactInfoItem{\faGlobe}{\MyWebsiteUrl}{\MyWebsite}}{\PDFNewline Website: \MyWebsiteUrl}
}

% LinkedIn supplemental commands.
\newcommand{\MyLinkedInContactInfoItem}{%
  \newcommand{\MyLinkedInUrl}{https://www.linkedin.com/in/\MyLinkedInUsername/}
  \AccessibleString{\normalfont\ContactInfoItem{\faLinkedin}{\MyLinkedInUrl}{\MyLinkedInUsername}}{\PDFNewline LinkedIn: \MyLinkedInUrl}
}

% GitHub supplemental commands.
\newcommand{\MyGitHubContactInfoItem}{%
  \newcommand{\MyGitHubUrl}{https://github.com/\MyGitHubUsername/}
  \AccessibleString{\normalfont\ContactInfoItem{\faGithub}{\MyGitHubUrl}{\MyGitHubUsername}}{\PDFNewline GitHub: \MyGitHubUrl}
}

% Define a list of contact info items.
\VariadicCommand{MyContactInfoItems}{\raggedleft\small}{}{\hspace{.75em}}{}{}

% My contact information is a list of contact items, separated by bullet points
% when they occur in the same line, and separated by newlines when they occur
% on different lines.
\newcommand{\MyContactInfo}{%
  \MyContactInfoItems{\MyEmailContactInfoItem}{\MyPhoneContactInfoItem} \\
  \MyContactInfoItems{\MyWebsiteContactInfoItem}{\MyLinkedInContactInfoItem}{\MyGitHubContactInfoItem}%
}

% Define my header.
\newcommand{\MyHeader}{%
  \noindent\begin{tabularx}{\textwidth}{@{}L R@{}}
    \Huge\bfseries\MyFullName & \vspace{-1.75em}\MyContactInfo \\
  \end{tabularx}\vspace{-0.1in}\hrule
}

% Define a list of periods of employment.
% This will be a list of items, each of which is a MyEmployment command.
\VariadicCommand{MyEmployments}{\begin{itemize}}{}{}{}{\end{itemize}}

% Define an employer and period of employment.
% This is a two-column table with the employer on the left and the period of
% employment on the right.
\newcommand{\MyEmployment}[2]{%
  \item\noindent\begin{tabularx}{\linewidth}{@{}L R@{}}
    \textbf{#1} & #2 \\
  \end{tabularx}\vspace{-4pt}
}

% Define a list of roles at a given employer.
% This will be a list of items, each of which is a resumerole command.
\VariadicCommand{MyRoles}{\begin{itemize}[leftmargin=0pt, noitemsep, nosep, label={}]}{}{}{}{\end{itemize}}

% Define a job title, project, and period of position.
% This is a two-column table with the job title on the left, project name in
% parentheses, and the period of the position on the right.
\newcommand{\MyRole}[3]{%
  \item\small #1 (#2; #3)
}

% Define a list of resume role items within a given role.
% This will be a list of items, each of which is a MyRoleItem command.
\VariadicCommand{MyRoleItems}{\begin{itemize}}{}{}{}{\end{itemize}\vspace{6pt}}

% An item in a list.
\newcommand{\MyRoleItem}[1]{%
  \item \footnotesize #1 \vspace{-2pt}
}

% Define my experience
\newcommand{\MyExperience}{%
  % Begin experience list
  \MyEmployments{%
    % Begin Agile Six
    \MyEmployment{\href{https://agile6.com}{Agile Six Applications, Inc.}}{October 2020 -- Present}
    {% Begin roles at Agile Six
      \MyRoles{% List of roles at Agile Six

        % CIE DevOps Engineer Role
        \MyRole{Senior DevOps Engineer}{VA.gov Check-In Experience Team}{February 2024 -- Present}{%
          \MyRoleItems{%
            \MyRoleItem{Haven't blown anything up yet}
            \MyRoleItem{Served on a task force to improve hiring practices for DevOps engineers}
          } % End CIE DevOps Engineer role items.
        } % End CIE DevOps Engineer Role

        % CMS Tech Lead Role
        \MyRole{Technical Lead}{VA.gov Platform CMS Team}{July 2023 -- February 2024}{%
          \MyRoleItems{%
            \MyRoleItem{Directed ongoing enhancement and deployment of Drupal CMS and associated infrastructure for VA.gov}
            \MyRoleItem{Fostered transparency and alignment by communicating project progress, updates, and any issues or blockers}
            \MyRoleItem{Maintained clear and open lines of communication, enabling stakeholders to make informed decisions and ensuring project success}
            \MyRoleItem{Anticipated potential development challenges, identified project delays, and swiftly addressed issues}
            \MyRoleItem{Mentored engineers to improve proficiency and expertise in best practices}
            \MyRoleItem{Orchestrated team of 7-9 engineers in PagerDuty rotation, improving reliability and reducing incident response time}
            \MyRoleItem{Led team in overcoming complex technical challenges, removing impediments, and ensuring smooth project execution}
            \MyRoleItem{Hired multiple Senior Software Engineers and a Software Quality Architect; drafted job descriptions, conducted technical interviews, and made final hiring recommendations}
          }
        }% End CMS Tech Lead Role

        % CMS DevOps Engineer Role
        \MyRole{Senior DevOps Engineer}{VA.gov Platform CMS Team}{October 2020 -- February 2024}{%
          \MyRoleItems{%
            \MyRoleItem{Improved QA architecture, improving overall product quality and customer satisfaction}
            \MyRoleItem{Mentored engineers on test design and system architecture}
            \MyRoleItem{Crafted and documented procedures, including timelines and sample communications, for consistent management of out-of-band deploys}
            \MyRoleItem{Revamped internal content release management system, significantly reducing change failure rate}
            \MyRoleItem{Streamlined test pipeline, reducing test time and product delivery lead time}
            \MyRoleItem{Developed and maintained custom modules for Drupal 8/9/10 CMS}
          }
        }% End CMS DevOps Engineer Role
      } % End roles at Agile Six
    }% End Agile Six

    % Begin Aviation International News
    \MyEmployment{\href{https://www.ainonline.com/}{Aviation International News}}{January 2015 -- October 2020}
    {% Begin roles at Aviation International News
      \MyRoles{% List of roles at Aviation International News

        % Senior Software/DevOps Engineer Role
        \MyRole{Senior Software/DevOps Engineer}{ainonline.com}{January 2015 -- October 2020}{%
          \MyRoleItems{%
            \MyRoleItem{Architected and executed an innovative DevOps and backend development strategy, supporting the launch of two successful media products}
            \MyRoleItem{Implemented local development environments, CI/CD pipelines, and QA best practices}
            \MyRoleItem{Guided and mentored junior engineers, emphasizing soft skills and engineering best practices}
            \MyRoleItem{Instituted CD pipeline, including functional tests and staging deployment}
            \MyRoleItem{Created a Vagrant-based solution for local development, increasing team productivity and streamlining development and testing of new features}
            \MyRoleItem{Developed an app to centralize ad sales, subscriptions, and circulation data, reducing manual data entry and empowering data-driven decision-making}
            \MyRoleItem{Architected CI pipeline, encompassing unit tests, static analysis, and code style tests}
            \MyRoleItem{Migrated systems from Acquia hosting to sustainable, self-servicing AWS, cutting infrastructure expenses by over two-thirds and reducing annual hosting costs by 40\%}
          }
        }% End Senior Software/DevOps Engineer Role
      } % End roles at Aviation International News
    }% End Aviation International News

    % Begin DEVONtechnologies
    \MyEmployment{\href{https://www.devontechnologies.com/}{DEVONtechnologies}}{January 2011 -- December 2015}
    {% Begin roles at DEVONtechnologies
      \MyRoles{% List of roles at DEVONtechnologies

        % Software Engineer Role
        \MyRole{Software Engineer}{DEVONthink Sync}{January 2011 -- December 2015}{%
          \MyRoleItems{%
            \MyRoleItem{Developed, launched, and maintained proprietary sync technologies for flagship macOS/iOS desktop document database app}
            \MyRoleItem{Collaborated and communicated within a globally dispersed engineering department across six countries and four continents}
            \MyRoleItem{Led the adoption of Agile project management, Lean principles, and DevOps methodologies}
            \MyRoleItem{Introduced CI/CD pipelines, resulting in a significant decrease in delivery lead time and eradicating delivery and packaging errors}
            \MyRoleItem{Introduced automated testing, leading to a large reduction in manual testing hours, elevating test coverage, and cutting change failure rate}
            \MyRoleItem{Automated aspects of certificate and configuration management, saving several person-days annually}
          }
        }% End Software Engineer Role
      } % End roles at DEVONtechnologies
    }% End DEVONtechnologies

  }% End employers
}% End experience section

% Define a degree and period of study.
\newcommand{\MyDegree}[4]{%
  \AccessibleString{#1 (#2; #3) #4}{I earned a #1 attending #2 #3. #4}
}

\newcommand{\MyDegreeDetail}[2]{%
  \item \small\AccessibleString{#1}{#2}
}

% Define a list of degree details.
% This will be a list of items, each of which is a MyDegreeDetail command.
\VariadicCommand{MyDegreeDetails}{\begin{itemize}[noitemsep, nosep]}{}{}{}{\end{itemize}}

% Define my education
\newcommand{\MyEducation}{%
  \MyDegree{Bachelor's in Computer Science}{University of Nevada at Las Vegas}{May 2009 -- December 2011}{%
    \MyDegreeDetails{% List of degree details
      \MyDegreeDetail{Graduated with a 3.5 GPA}{}
    }{%
      \MyDegreeDetail{Took graduate-level coursework in Artificial Intelligence and Machine Learning}{}
    }{%
      \MyDegreeDetail{Completed an independent study in Virtual Machine design and implementation in \Cpp, and gave a guest lecture on the topic}{Completed an independent study in Virtual Machine design and implementation in C++, and gave a guest lecture on the topic}
    }% End degree details
  }% End Bachelor's in Computer Science
}

% Define a list of skill areas.
% This will be a list of items, each of which is a resumeskillarea command.
\VariadicCommand{MySkillAreas}{\begin{itemize}[leftmargin=0pt, noitemsep, nosep, label={}]}{}{}{}{\end{itemize}}

% Define a skill area and its skills.
\newcommand{\MySkillArea}[2]{%
  \item \small\textbf{#1}: #2
}

% Define a list of skill items.
% This will be a list of items, each of which is a MySkillItem command.
\VariadicCommand{MySkillItems}{}{}{, }{}{}

% Define a skill item.
\newcommand{\MySkillItem}[1]{%
  #1
}

% Define a resume skill language.
% Each language is a language name, years of experience, and list of projects.
\newcommand{\MyLanguageSkill}[4]{%
  \BeginAccSupp{
    method=pdfstringdef,
    unicode,
    ActualText={\PDFNewline #3 years of experience in #2 \PDFNewline #2 projects: #4 \PDFNewline}
  }\normalfont{#1}%
  \EndAccSupp{}%
}

% Define a list of resume skill language projects.
% This will be a list of items, each of which is a resumeskilllanguageproject command.
\newcommand{\resumeskilllanguageprojects}[1]{%
  \BeginAccSupp{
    method=pdfstringdef,
    unicode,
    ActualText={\PDFNewline}
  }%
  #1%
  \EndAccSupp{}%
}

% Define a resume skill language project.
\newcommand{\resumeskilllanguageproject}[3]{%
  \BeginAccSupp{
    method=pdfstringdef,
    unicode,
    ActualText={\PDFNewline - #1 (see #2): #3}
  }
  \item\href{#2}{#1}: #3
  \EndAccSupp{}
}

% Define my skills
\newcommand{\MySkills}{%
  % Begin skill areas list
  \MySkillAreas{%
    \MySkillArea{Languages}{%
      \MySkillItems{%
        % Python, JavaScript, PHP, Ruby, Java, C\#, C++, C, Swift, Objective-C, Bash, SQL, HTML, CSS, XML, JSON, YAML,
        \MyLanguageSkill{PHP}{PHP}{9}{%
          \PDFNewline - VA.gov CMS (https://www.va.gov/) (2020-2024): I developed and maintained the backend for a major government website, including custom code for a Drupal 8/9/10 CMS.
          \PDFNewline - AINonline (https://www.ainonline.com/) (2016-2020): I developed and maintained the backend for an aviation news website, including custom code for a Drupal 7 CMS, ad sales, a custom newsletter generator, and subscription management.
          \PDFNewline - BJTonline (https://www.bjtonline.com/) (2016-2020): I developed and maintained the backend for a business aviation news website, including custom code for a Drupal 7 CMS, ad sales, and subscription management.
          \PDFNewline - FutureFlight (https://www.futureflight.aero/) (2019-2020): I developed and maintained the backend for an aviation news website, including custom code for a Drupal 8 CMS, a custom newsletter generator, and subscription management.
        }%
      }{
        \MyLanguageSkill{Objective-C}{Objective-C}{4}{%
          \PDFNewline - DEVONthink Pro Sync (https://devontechnologies.com/) (2012-2015): I developed and maintained the sync engine for a macOS/iOS desktop document database app.
        }%
      }{
        \MyLanguageSkill{\LaTeX{}}{LaTeX}{1}{%
          \PDFNewline - Resume (https://github.com/ndouglas/resume) (2024-): I rewrote my resume in LaTeX to improve its maintainability and my ability to fine-tune it for individual job descriptions.
        }%
      }
    }
    \MySkillArea{Infrastructure-as-Code}{%
      \MySkillItems{Terraform}{CloudFormation}{Ansible}{Puppet}{Chef}{SaltStack}
    }
    \MySkillArea{CI/CD}{%
      \MySkillItems{Jenkins}{GitHub Actions}{CircleCI}{Travis CI}{GitLab CI}{Bitbucket Pipelines}
    }
    \MySkillArea{Containerization}{%
      \MySkillItems{Docker}{Kubernetes}{Nomad}{Amazon ECS}{Amazon EKS}
    }
    \MySkillArea{Cloud Platforms}{%
      \MySkillItems{Amazon Web Services}{Google Cloud Platform}{Microsoft Azure}{IBM Cloud}{Oracle Cloud}
    }
    \MySkillArea{Monitoring}{%
      \MySkillItems{Prometheus}{Grafana}{Datadog}{New Relic}{Amazon CloudWatch}
    }
    \MySkillArea{Logging}{%
      \MySkillItems{Elasticsearch}{Logstash}{Kibana}{Splunk}{Sumo Logic}
    }
    \MySkillArea{Networking}{%
      \MySkillItems{TCP/IP}{DNS}{HTTP}{HTTPS}{VPN}{VPC}{Route 53}{CloudFront}{ELB}{ALB}{NLB}
    }
  }
}