HelpScout Node - Create a new Thread

[DavMoo]

Bug Description

For the following HelpScout Node the "Type" field options seems to have an issue.

HelpScout Node:

• Resource: Thread
• Operation: Create
• Conversation ID: "Set correct ID"
• Type: Chat (other options: Customer, Note, Phone, Reply)

This will create a new "Chat" entry in HelpScout.

While changing the "Type" field in the n8n Node to e.g. "Note" it remains creating a "Chat" entry.
I expect a "Note" to be created when selecting "Note" in the Type field of the n8n Node.

To Reproduce

HelpScout Node:

• Resource: Thread
• Operation: Create
• Conversation ID: "Set correct ID"
• Type: Note

-> This will create a new "Chat" entry in HelpScout not a "Note" entry.

Expected behavior

I expect the type field to take effect while changing to different options than chat. Seems like its not correctly wired up.

Operating System

MacOS 14.5

n8n Version

1.49.0

Node.js Version

not known

Database

SQLite (default)

Execution mode

main (default)

[Joffcom]

Hey @DavMoo,

Thanks for the report, I have put in a quick PR which should fix this. Once reviewed it will be merged and available in a future release.

[janober]

Fix got released with n8n@1.52.0